Phone just stopped

My phone just stopped working. It has a charge, I just finished using it, put it down for a few minutes and picked it up to check email and screen was black/blank. I plugged it in, nothing buttons won't work, it's just dead?! Any suggestions

    Hi Patipt2000!
I know how important it is to have a working device, so let's get that phone up and running! Please try this and let me know how it goes:
http://vz.to/1a8wZta
Keep me posted, thanks!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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