Phone just went blank and now won't turn on

I was using it fine, then I put it in my pocket and took it out about 10 minutes later and the screen was black. My friend rang my phone and it rang on hers but nothing happened on my phone. ps my home button doesn't work so i can't hold the home button and lock button down. Nothing happens when I plug it into the laptop as well. Please help me? Is the phone just dead?

I am having this same problem right now. I can not make phone calls. I can receive them. I can send and receive text messages and wi-fi / 3G work great. I sent my phone back to Apple and I've just been informed that they are returning it to me broken because of what they call accidental damage or misuse. My phone has never been dropped or damaged. It does not have a scratch on it. I have only ever downloaded software from the App Store and have never misused it. I started having problems right after I downloaded the latest OS update about a month ago. One day the screen froze up and wouldn't respond, so I had to do a complete reset. After that it wouldn't make calls. So, another 1 or 2 full resets, a 3 hour phone call to ATT and Apple, and FedExing my phone to them, I am now getting a broken phone returned to me and Apple telling me the warranty is void. How convenient for them. Ahhh, that wonderful customer service that they show to their loyal customers.

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HT4061 my phone just went off and now will not turn back on... will not connet to itunes to download or backup

ok phone worked one minute and then just cut off and has not come back on ..... no water damage no extreme temperatures.... will not sync with itunes account ... nothing ... any suggestions

try putting it on recovery mode or dfu mode or http://support.apple.com/kb/HT1808 or try to connect the iphone to your computer while holding the home button, if this doeant work more likely your battery is totally dead try doing a hard reset while the iphone is connected to the usb port by pressing the home button and sleep/wake button at same time and wait for the apple to appear and release the sleep wake button usually this works ... restore the iphone..... if it still continueds to shut down your logic board or the battery is already bad

My phone just went black and now it won't turn on or charge

My phone just went black and now it won't turn on or even charge to turn it on.... What do I do?

See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More Info here > https://discussions.apple.com/message/19521062

I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!

I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!

Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to start.

My Phone Just went blank and wont do anything, what do i do?

My phone just went blank and wont do anything, please help!

Try a Reset
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release the buttons...
iPhone Reset
http://support.apple.com/kb/ht1430

Was playing the Ipod and it went black and now won't turn on

was playing the IPod touch with camera and it went black in the middle of a game ans now won't turn on.

After charging for half an hour, reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
If it now works you are done.
- Connect it to the computer. If it appears in iTunes restore the iPod
- If not seen, see if placing he iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

My Macbook Pro went crazy and now won't turn on!

My macbook pro (that is barely 1 year old) wont turn on - I take very good care of it and it has been functioning perfectly fine. I uploaded some pictures to my laptop (which already has thousands of pictures) and my laptop started lagging and freezing and eventually just randomly turned off. After trying to turn it back on it wasnt responding so I left it over night. The next day I turned it back on and it loaded my desktop picture but none of my desktop icons were visible and not even the top bar or the scrolly bar and the spinning rainbow ball was there for half an hour. After a while I tried restarting - didnt work, tried closing the lid and opening it and the top bar appeared after a while but still nothing else. I tried starting it in safe mode and my desktop image was gone but the desktop icons slowly appeared and it was apparent that everything was there and nothing was lost - but I couldnt open anything because it kept freezing and then after half an hour returned to idleness and had not opened anything. After finally leaving it I decided to restart it one last time and it switched off after freezing for another half an hour but now when I try to turn it on (in anyway) it loads the light blue background with the apple and the spinning loading icon thing - and after 10 minutes just switches off - refuses to turn on at all... what to do? The battery is fine, it had been charging fine and my laptop is given to me by my university which means if I mess it up (or people who think they know what they're doing in the apple store mess it up) I have to pay. As of now I am on vacation and really need to use it but dont know what to do right now. Help?

Try running Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).

My phone just went blank. Won't come on at all. Tried charging nothing

My I phone just went blank. Tried charging nothing blank screen

What to do if your iPhone will not turn on

IPad 1st generation turned it on and clicked on an app then screen went blank and now I can't get it to do anything at all

iPad 1st gen..help-clicked on an app and the screen went blank and now it won't' do anything-can't turn it off and it's getting hot. How do I remove the battery.

You cannot remove the battery on the iPad. If it is getting very hot, unplug it from power, if it's plugged in and set it down somewhere to let it cool off. Set it on something that cannot catch fire - as bizarre as that sounds. Set it on something that will not burn.
After it has cooled off, then try to restart it. If it will not start, try a reset.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT201401 my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
What concerns me is that many people seem to be having this issue.
You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone.

My screen just went blank and is still on but the screen is not working what shall i do?

my screen just went blank and is still on but the screen is not working what shall i do?

Have you tried turning off the phone and then turning it on again?

HT4528 my iphone 4 just went blank and i have no visual power

my iphone 4 just went blank and i have no screen

You will need to put the phone in recovery mode, http://support.apple.com/kb/HT1808, you shouldn't loose any data the program will backup your iPhone first before the restore.

My phone just went black and idisplays an apple...what happened

My phone just went black and displays an apple only...what happend?

See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More Info here > https://discussions.apple.com/message/19521062

My iphone 4 had went black and now it wont turn back on i was just texting a second ago now i tried holding down the power button and that didnt work i need help

my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help

Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy

I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync. Any ideas on how to fix this?

I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Phone just went blank and now won't turn on

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