Phone keeps cutting off by itself

My phone keeps cutting off randomly by itself. My battery life will be at 100%, then it will cut off, and suddenly jump to 18%. Anyone had this problem before?

    Jessica2010, that is strange that you are having those issues! When did this start happening? Does the phone ever get hot? Have you ever had the battery replaced? Have you tried to charge the device using a different charger?^SP

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        @BrandiCe
    I can imagine this has become a frustrating experience for you!  I would love to assist with resolving this wireless issue for you.
    When did this problem begin?  Had you recently installed any new applications or recently updated your device software?  How often does your device power cycle?  Is it happening when performing any specific tasks on your device?  Please let me know so that I can further assist.  Thanks!
    AnthonyTa_VZW
    Follow us on Twitter @VZWSupport

  • HT5047 my phone keeps cutting off when it still has 40-50% battery life

    since i got the phone- i have only seen the battery meter turn red once.  Since then, it would get to 20% and cut itself off.  Now , today it cut itself off at 48%.  Why is it doing this?

    Try recalibrating the battery meter... fully discharge (until it shuts off) and then fully recharge (don't unplug until 100%) to recalibrate the battery meter.  You may need to do this a few times.

  • My phone keeps cutting off , My phone keeps cutting off

    Someone help me

    Try recalibrating the battery meter... fully discharge (until it shuts off) and then fully recharge (don't unplug until 100%) to recalibrate the battery meter.  You may need to do this a few times.

  • My podcast keep cutting off every 5 mins when I'm listening to it. Anyone else have this issue or a solution?

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    It is my husband’s phone and all he uses it for is calling.  He doesn’t text, email, etc.  He says he is a “primitive man” and doesn’t need any of that stuff.  LOL!  But, yes, it just turns off by itself.  Not when he is using it, but he will go to call someone and it is off.  It does this several times a day.  He has tried taking the battery out.  Also, sometimes when it has turned off by itself, he can’t turn it back on until he takes the battery out and puts it back in again.  But, sometimes, he is able to turn it back on without taking the battery out.  He had this same model phone for several years and never had any trouble, so when it needed replacing, he wanted the same type phone.  This one has done this (cutting off) for a while.  He doesn’t realize that it has turned off until he needs to use it.  In fact, yesterday, he was waiting for UPS to deliver something and wanted me to call him as soon as it arrived.  He remodels homes and sells them and was waiting on this delivery.  I tried to call him and no answer.  I tried to call him for 30 minutes before I finally got in my car and went to the house that he was working on, only to find that his phone had cut off.  Really annoying!  Hope you can help!

  • Phone keeps shutting off since upgrade to ios7

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    Try resetting your iPhone:
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  • My 7th generation iPod nano keep turning off by itself

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    If you still not reached 1 year, run to apple store and change it. I have same problem, but during running and stop not often like yours but only one time.

  • My phone just turned off by itself now it wont turn back on, iv conected it to the computer but it still wont show anything on the screen?

    my phone just turned off by itself now it wont turn back on, in connected it to the computer but still nohting happens on the screen?

    Im afraid that my phone might have died ;(   it went off by itself  with no reasons, it wasnt exposed to any liquids or anything, it just went off   This is sad
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  • My iPod keeps shutting off by itself?

    My iPod keeps shutting off by itself?

    Have you tried the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have the problem then it appears that you have a hardware problem, maybe a battery problem. An appointment at the Genius Bar of an Apple store is in order.

  • My iPod Touch (iOS 6.1.3) keeps cutting off songs before they finish.

    My iPod keeps cutting off songs before they finish. There doesn't seem to be a pattern - it only happens to some songs. It also doesn't cut them all off with the same amount of time remaining. The songs work perfectly when I play them back on iTunes on my laptop.
    I've tried removing and reloading all the music as well as restoring my iPod to its factory settings.
    Please help... it's driving me mad!!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
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    - Restore to factory settings/new iOS device.

  • HT4528 my phone randomly cut off and then cut back on and is saying activation required

    my phone randomly cut off cut back on and is saying activation required however it will not activate period.
    i have an iphone 5 but it was not listed below

    You have a bootlegged copy of the iOS 7 beta installed, don't you?
    Congratulations, they caught up with you. That's what you get for stealing software.

  • I have a 5.1.1 3GS phone that cuts off calls after about 3-4 mins, and goes to the apple logo, the phone then resets to login after a further 1 min. Any suggestions

    I have a 5.1.1 3GS phone that cuts off calls after about 3-4 mins, and goes to the apple logo, the phone then resets to login after a further 1 min. Any suggestions

    You have outdated iOS software so without upgrading it first there is little you can do.   A restore will force you to upgrade as 5.1.1 is no longer signed.

  • HT4528 my phone keeps turnig off what do i do i have a iphone 4

    my phone keeps turnig off what do i do i have a iphone 4

    Standard steps from the manual are to reset and then restore as new.  Which ones have you tried???

  • My phone keeps shutting off

    my phone keep shutting off like its dying and the only way to get it to turn on is plug it into the charger? any solutions

    Howdy there shannirish,
    Thank you for using Apple Support Communities!
    It sounds like the phone just will not turn on unless the USB is plugged in and charging.
    I would start by resetting the phone and seeing if that helps.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If that does not resolve the issue, you may need to backup the phone to iTunes, and then restore the phone. iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    When you restore the phone, I would first just set it up as new, and not restore from your backup just yet. Test the issue first. If it does not persist, then restore the backup and see how it works.
    All the very best,
    Sterling

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