Phone keeps freezing, every button except the scroller stops working

Every button on my phone is frozen and all i can do is scroll up and down, there is no water damage to it and all i can do is take the battery out. Its has done it twice previously but not for as long as it has this time, please help its been over 24 hours.

Hey eyelash,
Are you still having this issue with your BlackBerry smartphone? If you are then it could be software related.
If this is the case case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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My phone keeps freezing and I have the 5s and now it won't turn on but I can talk to sir

My phone keeps freezing and I have the 5s and now it won't turn on but I can talk to sir

If you can talk to Siri, but the screen is not turning on, try the 2 button reset. Press and hold the Sleep/Wake (Power) Button and the Home Button at the same time for at least 10 seconds. http://support.apple.com/kb/ht1430
If that doesn't make you screen come back on, you can try restoring your iPhone. http://support.apple.com/kb/ht1414
iPhone hardware troubleshooting - http://support.apple.com/kb/ts2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support. https://support.apple.com/kb/HE57 or https://selfsolve.apple.com

Button at the bottom stopped working

My button at the bottom of the phone has stopped working. My phone is only six months old. The only thing that happens is siri always comes on. what are my options?

Apple keeps stores of discontinued and refurbished products, so until it disappears from this page (and probably for a reasonable amount of time after that) you'll get another 16gig 2nd generation touch.
http://store.apple.com/us/browse/home/specialdeals/ipod

I am trying to update my software and my phone keeps freezing

I keep trying to update my iPhone but the phone keeps freezing about 60% of the way through the update. What can I do to fix this problem! Please help me!!!

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

My phone keeps freezing and the home button doesn't always work

My phone keeps freezing and the button on the front of phone doesn't always work when typing my phone goes slow

Try this... You will Not Lose Any Data...
Close All Open Apps...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430

HT1349 my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

my phone keeps freezing on settings, I cannot make or receive a call but everything else is working including internet and mail. where it should be showing the reception bars it is only showing a broken line. How do I resolve this?

If you are not showing reception bars, then I don't know how the data is working? Have you tried doing a reset? Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, check to see if it works. If that doesn't help, then try removing the SIM card, then reinserting it. If that doesn't help, then contact your carrier for assistance in calling.

TS1702 Why does my phone keep freezing/pausing every time I try to watch a video?

Why does my phone keep freezing/pausing every time I try to watch a video?

Could you try both of these links to see if either work?
HTML5 video
Non-HTML5 video
Finally, what version is reported in stalled when you visit this page?
Flash Player Version
Thanks,
Chris

TS3694 My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

Hi there Holly N,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
-Griff W.

I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.

I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

Updated Droid Turbo this morning to Advanced Calling now the phone keeps freezing and restarting - why? - and how do i fix

I have had my Droid Turbo for less than a month. This morning I downloaded and installed the upgrade for Advanced Calling. Now my phone has basically quit working. The phone keeps freezing and/or automatically restarting. Why and how do I fix it?

Unless I am wrong, ErinW_VZW, the upgrade for advanced calling is NOT an app - it is a system update and therefore cannot be uninstalled. Kinda scary that you do not know this.
LLATOO - My advice to you is to perform a factory reset. Look under System Settings -> Backup and Reset -> Factory Data Reset. This will obviously delete your entire phone so backup what you need.

I updated my iPhone 4S and my iPad 4 to iOS 7 now they both drop all my contents all my notes go missing I keep having to turn it off and on sometimes several times to make a phone call and the scroll rarely works is there anything I can do?

I updated my iPhone 4S to iOS 7 now my phone constantly deletes all my contacts and takes days to download them from my iCloud again, constantly needs to be turned off and on sometimes several times to make a phone call, the scroll rarely works, is there anything I can do, the apple tech told me it was something I'd just have to get used to, my phone worked perfectly before the update.

Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
It is the same with this iPhone wifi problem. Apple are a disgrace, I have had significant Apple Hardware failures with my MacBook Pro and iPhone within 2 years of purchase. Pathetic quality.

HT1414 Phone keeps freezing

My phone keeps freezing in every app and then jumps out of the app. What should I do? Even typing this is taking forever.

Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

I have just updated my iPhone4s to ios6 but now my phone keeps freezing and my apps freeze and close why is this?

I have just updated my iPhone4s to ios6 but now my phone keeps freezing and my apps freeze and close why is this

try a reset hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

What is up with ios7.1 my phone keeps freezing up or shut down in mid app.? Fix this please

What happened to ios 7.1 my phone keeps freezing up or stop in mid app. never had that problem before?

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

I have a MacBook Air mid 2012 11" that keeps freezing every time I use it

Hi Everyone
I have a MacBook Air mid 2012 11" that keeps freezing every time I use it
It's running a i7 2ghz with 8gb ram And OS X 10.8.4
I have had the Air around 11 months and the last week is the first time it has ever frozen , now it will do it after about 15 min use
It seems a little warmer than usual and it will freeze no matter what is running , or just idle .
And just to add , no google chrome installed

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Phone keeps freezing, every button except the scroller stops working

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