Phone keeps  shutting off in middle of call

I phone 4s keeps shutting off in middle of call, sometimes it won't even let me click on name to call #

It sounds like it could be a couple of things causing the issue, try backing up your iPhone via iTunes and restoring the software to eliminate any possible software issues. Don't put you backed up information back on to the phone untill youve had a chance to test it for a few days. If its working properly restore your information, if not book it in for repair.
For more information on repair options use http://www.apple.com/support/service/ and select your product and country.

Similar Messages

  • Phone keeps shutting off since upgrade to ios7

    Phone keeps shutting off and I cannot turn it back on.  After about 5-10 minutes it will turn itself back on.

    Try resetting your iPhone:
    Reset: Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • My phone keeps shutting off

    my phone keep shutting off like its dying and the only way to get it to turn on is plug it into the charger? any solutions

    Howdy there shannirish,
    Thank you for using Apple Support Communities!
    It sounds like the phone just will not turn on unless the USB is plugged in and charging.
    I would start by resetting the phone and seeing if that helps.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If that does not resolve the issue, you may need to backup the phone to iTunes, and then restore the phone. iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    When you restore the phone, I would first just set it up as new, and not restore from your backup just yet. Test the issue first. If it does not persist, then restore the backup and see how it works.
    All the very best,
    Sterling

  • My phone keeps shutting off and saying "connect to iTunes." I connect to iTunes and it doesn't do anything last night i kept it there for a while and it turned on so I tried that all night and nothing. I can restore it but i never back up my phone

    My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • Phone keeps shutting off after updated to ios 7

    My phone just started randomly shutting off as soon as the update finished. When will it stop shutting off? why does it keep shutting off?

    Try resetting your iPhone:
    Reset: Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • Phone keeps shutting off

    Since updating my iPhone 3GS to iOS 4.3.2 it keeps randomly shutting off on me.  Has anyone else had this issue and have any suggestions on how to fix it?

    Since it appears that you have tried all of the regular troubleshooting for the iPhone, you may need to put the iPhone in DFU mode to try and correct things. Try this first
    http://support.apple.com/kb/HT1808
    If that one doesn't seem to help, you can try this one.
    http://support.apple.com/kb/TS1275
    See if that will get you going.
    Since it appears your iPhone may be out of warranty, you can make an appointment with a Genius at the Apple store and they may offer an "out of warranty" replacement for a fee of $199 + tax. Since you don't have a working phone right now, you may consider a non-iPhone replacement if you are in a position to upgrade when the new phones are expected in the June/July timeframe. Up to you.
    Message was edited by: ChrisJ4203

  • IOS 8.2 update disabled messages & phone keeps shutting off

    I have an iPhone 5S.  Capacity is 12.5 GB with 1.4 available.
    I just updated today with the 8.2 ios.  My phone has automatically shut itself off too many times to count.  Literally it has shut itself off 4 times since I started writing this....Additionally, FaceTime will not allow me to sign in or connect and finally, Messages will not show any activity.  I tried to toggle the switch and it will not stay open.  I have tried to reboot, sign (unsuccessfully) into iCloud and voluntarily shut off the phone for a reboot.  My messages show up on my macbook but not the phone.  Any help would be appreciated before I smash thing thing into the cement! 
    Thanks!

    same prob here！

  • Phone keeps shutting off during Restore

    i cant restore my iphone.Its turns off during the beggining off the restore in when the phone turns on or something.Either that when the screen of the "connect phone to itunes" part goes away the phones just turns off(screen cuts black) the phone isnt dead either just off the charger is doesnt turn on,when the charger is on it the phone battery is at 100%.Someone please help

    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • Did software update on iphone 4s and phone keeps shutting off and turning back on

    Anybody else having a problem with their iPhones after latest software update?

    Try resetting the iPhone by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • Just got 4s replaced. Now the sound keeps shutting off on this one.

    Just had my 4s replaced by Apple.  The sound on this 'new' phone keeps shutting off.  I can't turn it up or down yet settings show the sound is on.  I've rebooted several times and still nothing. 

    Restore the phone as new.  If this doesn't solve the problem, bring the phone back.  Replacement phones have a 90 day warranty, or the duration of the original phone's warranty, whichever is longer.

  • Wife's iPhone keeps shutting off randomly and does it even when on calls, restarts and has a dark line in center of the screen then the apple logo. At times it does it several times or won't power up, and the iPhone4 is only five months old. What do we do

    Have an iPhone 4 that is now shutting off randomly including during calls. The iPhone is roughly about five months old. When the iPhone shuts down and tries to restart it usually take two or three times before it stays on, but when it does it sometimes has a dark line down the center and shuts off. Not very happy about the iPhone doing this. The store we had purchased the iPhone 4 from suggested that we contact Apple to see about a replacement, or send it away for service. As you can tell we are not happy at this point since the iPhone is crucial part of our day for work and family. What should we do at this point?

    Thanks for the suggestions!
    Except I tried all those before I even made this topic lol, but thanks!
    I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
    & I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
    I am planning on going to the Apple Store this week, wish me luck!
    But keep the suggestions coming if you have any, I'd appreciate it!

  • My 4S phone internet-facetime keeps shutting off- wifi is working fine on computers

    My 4S phone internet-facetime keeps shutting off- wifi is working fine on computers. I have turned off the phone a few times. It works for a few secs, cuts out and now it doesn't work at all. I reset the wifi and facetime and it still the same. What else is there to do?

    Are you running Yosemite? 10.10.X?
    If so this is a current issue in Yosemite:
    http://www.reddit.com/r/apple/comments/2jwah7/psa_yosemite_wifi_issues_list_of_p ossible_fixes/
    http://www.macrumors.com/2014/10/30/yosemite-wi-fi-connection-issues/
    http://www.macrumors.com/2014/11/18/wi-fi-issues-even-after-os-x-yosemite-10-10- 1/

  • HT201210 my i phone keeps turning off and turning back on cant play games because it turns off in the middle

    my i phone keeps turning off and turning back on cant play games because it turns off in the middle

    Which jailbreak are you using?

  • My MBA keeps shutting off every 5 minutes. what is happening? I can't do any work done because of it. :(

    My MBA keeps shutting off every 5 minutes. what is happening? I can't do any work done because of it.

    Same problem for me, it happened after 3 weeks.
    I had to call Apple, althrough they couldn't solve the problem by phone.
    Genius bar were full so they sent me to a local store.
    Looks like it has something to do with the graphic card. It occured when I plugged my macbook to my iMac for screen the 1st time
    11 days later I'm still waiting to get my macbook back. Hope you can get it faster!
    Very disapointed with the support quality and product quality.

  • Mac Pro keeps shutting off randomly

    Hey guys,
    My Macbook Pro keeps shutting off randomly. Its been doing it for a few months now and I was finally able to restore it to factory settings to see if that would fix the problem but it hasnt. Sometimes it will shut off every five minutes, other times it will be maybe once an hour. I've noticed that it is more likely to shut off when I'm visiting youtube or watching a video/viewing a site with lots of pictures.
    By "shutting off" I mean that the screen goes black and I have to hold down the power button until it completely turns off and then restart it.
    When I turn my computer back on it sometimes has a reason for the problem, which I copied and pasted below:
    Anonymous UUID:       727231A4-307D-84F0-6914-8EE94F89D815
    Wed May 21 16:02:49 2014
    panic(cpu 0 caller 0xffffff7f9ef9af7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c45a5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80b328b140 : 0xffffff801cc22fa9
    0xffffff80b328b1c0 : 0xffffff7f9ef9af7c
    0xffffff80b328b290 : 0xffffff7f9d625e7b
    0xffffff80b328b350 : 0xffffff7f9d6ef46a
    0xffffff80b328b390 : 0xffffff7f9d6ef4da
    0xffffff80b328b400 : 0xffffff7f9d96e056
    0xffffff80b328b530 : 0xffffff7f9d712b09
    0xffffff80b328b550 : 0xffffff7f9d62c8cd
    0xffffff80b328b600 : 0xffffff7f9d62a3d8
    0xffffff80b328b800 : 0xffffff7f9d62b356
    0xffffff80b328b8e0 : 0xffffff7f9e5ae9c2
    0xffffff80b328b920 : 0xffffff7f9e5be37f
    0xffffff80b328b940 : 0xffffff7f9e5ec33b
    0xffffff80b328b980 : 0xffffff7f9e5ec39b
    0xffffff80b328b9c0 : 0xffffff7f9e5c3e15
    0xffffff80b328ba10 : 0xffffff7f9e58fb5e
    0xffffff80b328baa0 : 0xffffff7f9e58bae7
    0xffffff80b328bad0 : 0xffffff7f9e589636
    0xffffff80b328bb00 : 0xffffff801d0ce0a3
    0xffffff80b328bb90 : 0xffffff801d0cff9f
    0xffffff80b328bbf0 : 0xffffff801d0cdabf
    0xffffff80b328bd40 : 0xffffff801ccb66a8
    0xffffff80b328be50 : 0xffffff801cc26bf1
    0xffffff80b328be80 : 0xffffff801cc139f5
    0xffffff80b328bef0 : 0xffffff801cc1e043
    0xffffff80b328bf70 : 0xffffff801ccc989d
    0xffffff80b328bfb0 : 0xffffff801ccf3c76
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f9ef8c000->0xffffff7f9ef9ffff
                dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f9ef84000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9d52b000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9ef87000
             com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000->0xffffff7f9d83efff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
             com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f9 e56e000->0xffffff7f9e638fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
             com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9d849000->0xffffff7f9daf2fff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13D65
    Kernel version:
    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
    Kernel slide:     0x000000001ca00000
    Kernel text base: 0xffffff801cc00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 192974850507
    last loaded kext at 28847231808: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f9e7d6000, size 32768)
    loaded kexts:
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.14.15
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.4f1
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.6.1f2
    com.apple.driver.AppleMikeyDriver          2.6.1f2
    com.apple.driver.AppleHDA          2.6.1f2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleIntelHDGraphics          8.2.4
    com.apple.driver.AppleHWAccess          1
    com.apple.GeForceTesla          8.2.4
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.iokit.IOBluetoothUSBDFU          4.2.4f1
    com.apple.driver.AppleMuxControl          3.5.26
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleIntelMCEReporter          104
    com.apple.driver.AppleIntelHDGraphicsFB          8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.4f1
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.nvidia.NVDAStartup          8.2.6
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBCardReader          3.4.1
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.AppleFWOHCI          5.0.2
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AppleUSBUHCI          656.4.1
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          217.92.1
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          217.92.1
    com.apple.AppleGraphicsDeviceControl          3.5.26
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.6.1f2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.7fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91.1
    com.apple.iokit.IOBluetoothFamily          4.2.4f1
    com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla          8.2.4
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.5.26
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.4f1
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleHDAController          2.6.1f2
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.iokit.IOHDAFamily          2.6.1f2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.7.0d11
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.9
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBFamily          677.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Internal Memory Card Reader
    USB Device: Hub
    USB Device: Built-in iSight
    USB Device: IR Receiver
    Thunderbolt Bus:

    Kara436,
    some 15-inch Mid 2010 MacBook Pros are known to have a defect in their NVIDIA GPUs. Given the symptoms which you’d described, yours might have that defect also. Apple had a gratis servicing program for three years from the MacBook Pro’s date of purchase; they still offer the servicing, but it is no longer guaranteed to be gratis. I’d recommend that you make an appointment at your nearest Apple store or Apple-authorized service center, to have them run their Video System Test on your MacBook Pro, which will confirm whether or not its NVIDIA GPU has the defect.

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