Phone line stolen and BT can't solve problem!!

Tweeting without any feedback. This is crazy! Need help!
@BTCare now transferred to another queue. Is there an answer out there or am I #waitingforGodot?
@BTCare still on the phone. every time transferred to new department they don't understand my problem. feel like #GroundhogDay
@BTCare 40 minutes on hold, finally an answer. Except the agent puts me on hold and starts me again at the start of the queue! Ridiculous!
@BTCare No phone/internet service for 4 weeks, no action taken by BT. Can't believe starting over from scratch! Wishing had another option!

As this is a forum not Twitter, can you tell us what the problem is? Perhaps then we can help?

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