Phone locked up during update to the new IOS version
The iPhone 4 that I am setting up locked up during installation and the apple installation has been at the same spot for 3 hours. How do I reset it and start over or get it to finish.
Sorry to read that happened. This information should help:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Similar Messages
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When i first synced my iphone it synced around 3000 photo's. It now wont ley me sync my phone at all as i need the new ios version but because of the photo's i dont have enough space but i cant delete the photo's because my phone wont sync. HELP PLEASE!!
Use iPhone as designed. Like any digital camera, download your photos to your computer and delete from the iPhone to create space required for iOS upgrade.
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i just updated to the new ios version, and now i cant set my phone up as an existing one. i have put it in recovery mode and tried to restore it but it wont work. Itunes will let me set it up as an existing phone and back up all my data but once i unlock my phone it goes through the setting up options and then asks me to either set up as a new or existing phone and when i choose existing it just says connect to itunes and does nothing. can anyody help?
Seems like you are restoring from a blank back up if it is still asking you those 3 options of set up as new, restore from itunes or icloud back up. Set the iPhone up as new then manually restore from a back up. Follow the steps foriTunes 10.7 or earlier in the article below as it is the same process for iTunes 11:
http://support.apple.com/kb/ht1766
When you do this you will be able to check for backs showing date and time. Be sure to choose a back up made before you restored to factory settings. -
Hi , I just go to a I phone 4s back from repair a new replacement phone. I can't activate my wifi , the wifi button is greyed,so the wifi is unavailable , and I can't update to the new iOS 6.1.3,so what should I do? Pls help me.
Go through the steps in this Apple Support document in order
http://support.apple.com/kb/TS1559 -
I cannot type a web page on my iphone5 on the search or enter website name window of safari. as I type w the system brings me back to the phone main screen. This has happened since I updated to the new iOS 8
You haven't mentioned any steps you might have tried to correct this so I'll suggest you try the first troubleshooting step. Reset your iPhone. Press and hold the Home and Sleep/Wake buttons simultaneously until the Apple logo appears. Then release the buttons and let the device restart. No data will be lost doing this. It's like rebooting a computer.
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I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??
When i try to restore my Back up using Itunes this is the message i get - "Unable to restore backup as the software is old - Please setup as a new device and then try to restore your backup" - Please advise. If i do so are there any chances of loosing my data. At this point in time i would be happy if i could just retreive my contacts list. Any suggestions would be greatly appreciated.Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.
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I've just updated to the new iOS 6 and all my contacts have dissappeared, is there a possible solution to bring them back, I really need them back. Thanks in advance.
You tried clicking on "phone" then "groups" and "Show All Contacts"
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I just tried to install the new IOS version and now my screen is all black.. since an hour. My power button is broken so i cant reset my phone. When i plugg it in my computer, it makes a sound, but the screen stays black.
WHAT TO DOcarter87 wrote:
so i bought this Iphone 4 thats jail broken,
Return it.
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Security vulnerabilities: Jailbreaking your device eliminates security layers designed to protect your personal information and your iOS device. With this security removed from your iOS device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware or viruses.
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
... It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software. -
My computer does not work at the moment, but I'd really like to update to the new iOS 5.. Would I be able to take my phone into the apple store and have them update it for me? And keep my pictures, numbers, music, etc on my phone?
CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
Go to settings/facetime and tap the ID there and log out and log in with new ID.
Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages at” tap on the ID there, sign out and sign in with new ID.
Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311 -
Updated to the new iOS 6.1.2 and now my 4S wont work for calls and texts
updated to the new iOS 6.1.2 and now my 4S wont work for calls and texts
I called Vodafone corporate help desk as I have a company phone :-
I was told to hold down the off button at the top of the handset at the same time as holding down the round menu button at the bottom of the handset for 20 seconds - the phone went off, then restarted and it all seems OK now.
Def something with the ios 6.1.2 upgrade :-(( -
I am getting an error message when I try to update to the new iTunes version
I am having issues updating to the new iTunes Version 11.4
To everyone that is having this problem:
I just ended a 2 hour session with Apple Tech Support. We had to take it to a level 2 support person, but finally got it running. Here's what she had me do. Go to Control Panel, Add/Remove Programs. Uninstall ALL Apple products on the Computer. This inccluded Apple Mobile Device Itunes, Bonjour and Quicktime. I doubt if we would have had to but she had me download a fresh copy of iTunessetup.exe and run it. iTunes came up and ran on version 11.1.4. Then I reinstalled Quicktime.
It is my personal opinion that there is a flaw in version 11.1.4. You shouldn't have to go through all of these hoops just to update a single application that was working fine proir to the update attempt.
That's what worked for me. Hope this helps you. Any questions, get back to me.
Good Luck. -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
TS3992 I am not able to connect with iCloud since I updated to the new iOS 6.0
I am not able to connect to iCloud after updating to the new iOS 6.0. I have frequent message about my settings in iCloud and Facebook and iTunes, anything I can do to resolve this problem? I have an iPhone 4S
What happens when you try?
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Will I lose my saved voice mail when I update to the new iOS update?
Will I lose my saved voice mail when I update to the new iOS update
Your iOS version is probably too old to support software update. You must update using iTunes on your computer.
Make sure your iTunes on the computer is current. Plug your iPhone into iTunes. Let it sync. Then choose "Check for Updates..." from the iPhone's summary tab in iTunes. That should od it for you. -
I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?
Photo stream only keeps your photos for 30 days. After that, they are removed from your photo stream but not from any device that has already received them. Chances are, the 44 photos are from the last 30 days; the others are not there because they are no longer in your photo stream.
If the photos were in your camera roll when you last backed up, restoring to the backup should recover them. However, you will have to restore to the entire backup to do so. If they weren't backed up or imported to your computer, there is no way to recover them now.
To be sure your photos are saved, regularly import them from the camera roll to your computer as outlined here: http://support.apple.com/kb/HT4083.
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