Phone looks to US itunes & app store but PC looks to UK, help??

Hi. I hope you can assist me. My iphone is looking to the USA for both App Store and also Itunes. And I am in the UK! This is despite my taking a number of steps to rectify this;
1. Ensuring the frontpage of my itunes store on the pc shows UK store.
2. Checking the apple account information on itunes on my pc is showing GBR.
3. Visiting my o2 store seeking assistance.
4. Contacting Apple Care who say they can offer no more as they have ensured I have tried everything they can offer and suggested contacting Apple Support Discussions or visiting an Apple Store
4. Downloading current itunes software to pc - 8.02.20
5. Syncing my iphone a number of times even after all the suggested changes.
Both myself, the o2 store and apple care are now at a loss as to what to do next to rectify my problem, as I am unable to download anything from either app store or itunes from my iphone as I am not a USA user. And anything I download on my pc itunes will not sync to my phone I am guessing because of country confusion.
I am stuck now with knowing what to do next and would like to be able to use both facilities as other iphone users.
Can anyone suggest any help please?

I'm just trying to confirm where you said at the start that you confirmed you were on the UK store and that iTunes was showing GBR because there are some 'peculiarities' with some PCs/operating environments where 'browsing' takes you to one place while doing anything 'practical' or 'machine-active' takes you to another. Rare, maybe, but when you, O2 and Applecare have checked the 'obvious' then I thought that it might be worth a check.
When you double-click the shortcut what you see is Internet Explorer, yes? If so, do you see the URL of the page that opens? If not, do you see a Menu bar with 'File' on it? If so, when you click on 'File' and then select 'Properties', what URL is shown (in the 'Address' field)?
Sorry to be a pain!

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