Phone loses charge while plugged in rather then recharging.

I plugged my phone into the charger to recharge. It has been steadily losing charge. I have tried turning my phone off and on, changing the outlet, and even moving to my computer to charge it and nothing seems to be working. Any advice?

Have you tried a different charger? If you don't have one or can't borrow one, you should probably make an appointment at the Genius Bar at your local Apple Store. They should be able to test it for you.

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  • Battery loses Charge while plugged in

    When I run procesor intensive apps, my battery begins to drain even when the charger is plugged in. The charger just stays amber color while the battery percentage slowly decreases.
    It also makes a ton of noise while charging. This never happened until jusr recently.
    Thanks

    You probably have the same problem as I do. Check your AC adaptor. Here are my symptoms.
    1) Computer make a lot of noise when charging.
    2) If you leave your AC adapter plugged in, and remove the battery, your computer will turn to a black screen. You will need to use the power switch to restart.
    3) Battery gets drained eventhough you are plugged in
    My AC adaptor was getting to a point where it started to brown the plastic outside of the wire. Because of that, an apple genius refused to replace it free of charge. He is saying it's my fault. He wanted me to buy a new adaptor. I am very unhappy about this. I hope you have better luck and I hope my description helps you diagnose your problem.

  • Battery does not charge while plugged in

    My computer is plugged into the charger and does not lose power while plugged in, however, it does not charge either. It currently sits at 63% power and says "Battery is not charging" when I mouse over the battery icon and verifies that it is plugged into the power adapter. Basically the problem is that it doesn't lose power when its charged in, but the battery isn't recharging either. The light on the charger isn't lighting up either, however, I've verified that its the computer's problem by plugging my charger into my roommates identical laptop. Any idea what the issue is? Thanks everyone.

    I also have this problem with my Mid-2007 MBP.
    I have reset the SMC to no avail.
    I've noticed that if my battery appears to be charging (albeit slowly) and then I try to play World of Warcraft, it switches to "Not Charging" once the fans startup.
    I just had it serviced and they replaced the logic board 1 wk ago and then I upgraded to Snow Leopard. Could any of this have an effect?
    Battery health is fine as far as I can tell (below is the info from system profiler).
    Battery Information:
    Model Information:
    Manufacturer: SMP
    Device name: ASMB014
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 1821
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 6016
    Health Information:
    Cycle count: 125
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): 1554
    Voltage (mV): 11104
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 15
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 8
    Automatic Restart On Power Loss: Yes
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: No
    Current Power Source: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    UPS Installed: No
    AC Charger Information:
    Connected: Yes
    ID: 0x0100
    Wattage (W): 60
    Revision: 0x0000
    Family: 0x00ba
    Serial Number: 0x00240f33
    Charging: Yes

  • Hi i need advise  , my new Iphone 6 Plus 16GB under warranty battery is not charging while plugged tested

    Hi    I m  new  registered to this community chat as i need help from your kind adv  . i  seek  advise on my  under warranty Apple Iphone 6 plus 16GB  battery is not charging while plug tested and was asked to surrender my phone to Maxi  as they said since  phone  shutdown no power  and they need to send back to Apple for rectified and  i need to wait for  `14 days  for outcome .   
    Today is  at  almost reach 14 days  and i have not  hear from   Maxis Mobile service Sdn Bhd in Mid Valley Garden . 
    What is the  Warranty term of  Apple Iphone  6 Plus .       some told me  i should have the replacement on the spot  once rectified that s phone hardware problem  .
    I need help  as  calling  Maxi  Garden  te;  2287 5603  always no reply  and calling the person handled my case  no  responding ??
    Shirley Tan

    See this -> http://www.apple.com/support/iphone/repair/

  • TS3274 iPad won't charge while plugged into computer

    My iPad won't charge while plugged into computer

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
     Cheers, Tom

  • The battery won't charge while plugged in.

    I have a ten-year-old iPod video 30g whose battery died several days ago. I bought a new battery and changed it into my old thing. However it won't charge while plugged in. I mean, actually the charging battery sign will show but it's still empty when unplugged. Now the battery has run out and while I plugged it in it will show "please wait, very low battery". But it just won't get started since no eletricity is being transferred.
    Please help. Thanks!

    Does your iPod appear in iTunes or on your computer as external storage, if you connect it now with no battery inside.  I know older iPods (4th gen and earlier) function normally as an iPod without a battery connected, as long as it is connected to power with the docking cable.  Not sure about the 5th gen iPod.
    If it you can get it recognized by the computer, you can off-load the songs.  iTunes syncing is generally in one direction only, from the computer's iTunes library to iPod.  So you cannot use iTunes to transfer song files from iPod to computer (except for songs purchased from the iTunes Store).  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like "ipod transfer," you should get some links.  (The CNET article seems to be popular.)
    I guess you do not have the original photos?  When photos are synced by iTunes to the iPod, iTunes optimizes the photos to fit the iPod's small screen and take up less space on the iPod, and the photos are stored in a single database file (instead of separate image files).  The only easy way to recover photos from an iPod is IF (when you synced the photos), you had a setting enabled on the iPod's Photos screen iTunes (where you set up syncing for photos).  The setting is to "include full-resolution photos when syncing" (that may not be the exact wording).  If that setting was enabled, iTunes puts a full-resolution copy of the image files on the iPod, in a folder called Photos, which you can access (using Windows Explorer or Finder on a Mac) by turning ON the Enable disk use setting.
    Otherwise, the photos on the iPod are low-res versions of the original photos, and they are not directly accessible on the iPod.  There may be third-party utilities that can access the photos on the iPod, and save them off on your computer's drive.

  • My Iphone 4 loses charge while charging.

    I have been having a couple different problems with my Iphone 4 lately I thought when I went to the Apple store yesterday it would be better. In some ways my Iphone is working better but for some reason when I charge my phone it slowly loses charge. It usually doesn't go below 90% but still why would it do this? Yesterday when I brought it in they redid the firmware saying it might be corrupted but it doesn't seem that has anything to do with the charging. I actually bought an entirely different cord thinking maybe mine was broken or something. So it's definitely not the cord considering the help I just got didn't make the problem any less prominent. My other problem was that my battery was draining like crazy whenever I didn't use it very much. I'd be working and check my phone on my break and it would be down to 40% or 30%! I charge my phone all night so I have no idea how it would lose so much battery. Since they re-installed the firmware im not sure if it will keep doing this or not but I will definitely go back if I keep having problems. The biggest thing is the charging issue, does anyone have any ideas?

    It is actually an Apple Ipad charger I'm using just bought a new one at the Apple store yesterday cause I thought my old Iphone 4 charger had someone wrong with it and was making it not charge correctly. They were both Apple ones I would never use a 3rd party one or a computer.
    I can check on email being the cause I did hear that can be some peoples problems with charging. Other then that I just put all my apps back on (when they did the firmware install I lost everything and had to put it all back on) since I did that I haven't actually used any apps to see how my phone would work. No facebook and no game center should be running. Also no exchange accounts just regular yahoo ones. So its either App Store or Email. What do you do to make your email not drain so much battery while charging?

  • Battery losing charge while plugged up to charger

    In the past few days, I have had a new problem arise with my Droid Incredible 2.  I have had my phone for about 8 months.  In the past few nights, I have plugged up my phone as I have done for the past 8 months.  The phone typically has about 40-50% charge remaining when I plug the phone in to the wall.  When I plug the phone in, I make sure the battery icon shows it as charging.  (FYI: Typically the battery icon changes to have a lightning bolt inside of it and it fills from right to left over and over again until it reaches a full charge.)  After confirming the phone is charging, I fall asleep.  When I have woken up the past few mornings, my phone has been powered down, and the battery charge indicator light is not on.  I can unplug the charger and plug it back in and the battery indicator light will turn on.  I have to allow the phone to sit for a minute before it will finally power on when I push the power button.  Once the power is on, the battery icon does not show as charging, and I get a message that the battery is too low and I need to run on AC power.  After about an hour of leaving the phone connected to the charger, the battery icon changes to the typical charging icon as described above.  I have pulled up the battery status and history (which is a factory installed phone application).  If you have a Droid Incredible 2, look under Settings > About Phone > Battery > Battery Use.  The battery use screen has a chart that shows the % battery life remaining on the y-axis with time on the x-axis.  It also shows a summary of the main processes running on your phone.  On nights when I have had this problem occur with my phone, the chart has looked like the one in the picture attached.  Notice, the phone shows it was charging at the bottom of the screen, but the battery life remaining in the chart is crashing to 0%.  Where the battery life begins to increase again is when the phone suddenly decided to start charging again.  After showing this chart to a Verizon employee, and telling them my story, the employee went on to say that it looked like it could possibly be the battery.  They performed a battery test. (FYI: A battery test at my local Verizon store consists of powering my phone off, and fully charging the phone then calling a special number that would supposedly pull the battery power down a certain amount after a certain amount of time.)  Unfortunately the battery test showed that the battery was good because it charged normally, and it depleted normally when the phone call was made.  No quantitative measurements were taken to determine if the battery was good or bad.  Even though the Verizon employee agreed that it may be my battery from looking at the chart attached, he said they could not replace my battery under their warranty because their policy did not allow them to replace the battery unless it tested bad in their test.  The employee eventually suggested that I should uninstall some apps (which have been on my phone for a long time) because they might be causing the problem.  Does anyone have any advice on what the problem could be?  Does anyone know who I could contact at Verizon to discuss a policy change?  If a phone has a factory installed application that can monitor battery power, then the phone supplier should be able to use that information to determine if the battery is good or bad.  Otherwise there is no point in having that feature on the phone.  Someone please give me some help!

    Lena-It seems this is happening quite a bit.  My phone has been acting the same way for about 2 wks now.  I went to the Verizon store & they were little help.  They suggested I contact Assurian (insurance) about a replacement phone.  I tried a different USB cable & wall charger (sold by verizon) which works intermittently.  I am currently signed onto the Assurian website about to order the replacement phone & pay the shocking $99 deductible...when it looks as though is is a very widespread problem. 
    I have found other forum entries noting overheating of the battery & I haven't yet looked for anything about my phone not syncing when hooked up to my computer.  There is something clearly wrong with these phones & we should not be responsible for paying a deductible!! 
    Do you know of what other channels can be taken to resolve this issue? This is beginning to look like a product liability issue...

  • Brand New 2011 Macbook pro Not Charging while Plugged in

    I purhcased a brand new 2011 17" macbook pro. The macbook will charge up to 100% while nothing is plugged in. When i start running applications it will switch to "Not charging" on the toolbar. This is while its plugged in.
    This has happned when i have just 2 apps open.
    I DJ a nightclub and sometimes have 4 apps open, which is not a lot and this doenst  happen with my 2009 17" macbook pro.
    I have done the SMC reset and this still happens.
    I have read all the fourms and googled it and see im not alone.
    From what i can see, and makes sense is, the new Quad-Core processors use more power, and with just the macbook running, even openign up 2 apps, its using about 95W of power. With the powersupply only 85W, it makes sense how it can switch to not charging.
    From what i have seen, it will actually go down to about 3% of charge and stay there. It will say Not chargeing for a while, then go away like its charging, then switch back to not charging. It basicllys charges it enough to keep it around 3%.
    now if i turn off all apps, it will charge back up, but that is hard to do in the middle of DJ'n the nightclub.
    I know my best friend has this same issue on his 2011 macbook pro, he bought online from Apple, and i got mine from an Apple store about 4 months later, so i know its not the same batch.
    I just want to know if anyone else is seeing this on the 2011 quad-core laptops and does anyone know if Apple is aware of this and are there plans on updating the powersupply to provide more power. Maybe 85W is not enough to charge it.
    I have not opened a ticket with Apple yet but i will.
    I just wanted to post this up to see if anyone is seeing this same thing.
    Thanks

    Hello, I have had very similar problems but with the MBP not even registering that a charger is plugged in (no light coming on and no change to the battery symbol).
    I had a mid 2010 model that was sent in 4 times to be fixed, with no change, followed by the unit being replaced altogether with the latest 2011 model, only to find the issue persists (the charger was replaced early on as well).
    The only retaining factor is the Lion software which forums have highlighted has effected charging when individuals have upgraded.
    It is appalling that a company like Apple have not taken steps to address these issues and will go as far as to replace all components TWICE in one Laptop, as well as give out a new Laptop, without tackling the real problem.
    Appalled and ultimately very disappointed.

  • TS3274 Will not charge while plugged in

    Any suggestions as to why my iPad is not recharging? And how to fix?

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • My battery does not charge while plugged (Windows 7)

    Hello everyone,
    Last week, I received my new ThinkPad Edge E545. Everything seems to work well except for 1 detail: while plugged, I get the message "plugged in, not charging".
    Anyone can help me? Thank you!

    Glad things have apparently resolved.
    Is there anything specific you did that might help other members?
    Thanks!
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  • Why does my iPod go from fully charged to charging while plugged in?

    Ok I reseted the setting it's still is draining when not plugged in :( my question is why is it going
    From fully charged to charging while its plugged in? Am I not
    Suppose to use it while its charging? I wish apple would hurry fix this by upgrading
    The 6.1.3 to 7 for iPod g 4. Is anyone else having a battery problem?

    The iPod always runs off the battery, not from outside power.  So if you are using your iPod, you are draining the battery.  If your iPod is connected to a charging source at the same time you are using it, after the battery has drained a bit from usage, the iPod will start charging the battery. This is perfectly normal.

  • Why does IPod lose its charge while plugged in sleeping iMac?

    May you help me to see if it is a problem with my iPod and need to exchange it or am I doing something wrong?

    Carlofromqc wrote:
    I personally find it not practical if I would like to charge it over night. So from what I understand, I should only charge it while I am working on the computer
    Then buy a new laptop.  I have a Toshiba P755 that has "hot ports" that will charge a USB device while the laptop is powered OFF.
    Or, you could spend far less money and buy a wall charger...

  • New MBP 15" Loses Charge While Sleeping

    I noticed some older posts regarding this issue, but nothing recent. Is anyone else still having this sort of problem?
    I have a new MBP 15" 2.16Ghz with 2GB RAM -- upgraded from an old TiBook and Dell Inspiron laptop. Compared to both of my previous laptops, this machine loses a lot of battery life when in sleep.
    At the end of the day at work, I close any unnessary programs, remove my USB mouse and then close the lid of my computer. After I see the "breathing" light start indicating sleep, I remove the power plug and pack it up. When I bring it back to the office the next morning after not using it at all, the battery will be between 85% to 90% charged. It would take days of sleep to lose the same amount of charge on my previous comoputers.
    I downloaded the "deep sleep" widget, but I'd like to just have it work like my older computers.
    Any suggestions?

    Craig, I don't see any significant difference between my MBP and PB G4s in battery drain while in the sleep mode. With one notable exception. If I leave the MBP in sleep mode for a long time, so that the battery is completely drained, I can still recover anything in memory that hadn't been saved. That's good. And that's because the state of the memory was saved to disk before the pulsing "Sleep" light starts.
    I wouldn't worry about it. 85- 90% readings may not be all that accurate or significant in actual runtime on battery.

  • IPhone 5 not charging while plugged in

    A Couple days ago my iPhone 5 started to have  problems charging; I had to move my phone or the charger chord a certain way to get it to charge. Now my phone will not charge at all. I have tried new outlets and USB charger, but it still won't charge. I need to find a way for it to charge fast because my battery is at 3 percent.

    If other chargers don't work, there could be a problem with the lightning port on your phone. You will need to take it to an Apple store to be evaluated.
    ~Lyssa

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