Phone malfunctioned while all other functions work. This is a iPhone 4S.

I have a iPhone 4s & has been working well for ~ 10 months. Today I can't make any calls, nor receive any calls. I can't access the contact list. it looks like the phone icon stuck on screen. I noticed the iOS7 is ready for update. is that the reason for this sudden phone malfunction? other functions are not affected. i can text, search, check weather, map, etc. emails look fine too.
Can this be fixed? is software update the reason? I got home and started download and update via wifi. The download part was ok. after that it says "preparing update". this step is still going, take super long... could anyone offer some tips? many thx.

You'll need to wait for it to update, unfortunately there's nothing you can really do besides an update or restore. Can also try a hard reset by continueously holding the power and home buttons until the device restarts.

Similar Messages

  • I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

    I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • I cannot open my email. All other functions work ok.

    I cannot open my email. All other functions work ok.

    Assuming that you mean that the Mail app isn't working properly as opposed to it not being able to download your emails due to account/password problems, then try closing the Mail app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My Ipad2 won't turn off.  I've tried the reset method,  holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either.  Help ??

    My Ipad2 won't turn off.  I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work.  I can't get onto the internet via wi-fi either (don't have a 3G card fitted).  All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

    Look at last link.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My iPad 2 is not messaging. It says no network connection yet all other functions work?

    My messaging function on my iPad 2 is not working. It asks for my Apple ID password and then says "check network connection". All other functions operate. Email and internet work fine? Has someone else experienced this issue?

    hello my name is jaydin.c333 will you try to reset all of the settings
    you can do this buy going to
    settings>generial>reset>reset all settings

  • Won't print. All other functions work properly

    hp officejet 6500A Plus/Windows 7.  Won't print documents. No Error Message.  Window that displays documents being printed is empty.  All other functions: Scan; fax; copy work properly

    Please download and run the utility in the following link.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91799-1&cc=us&dlc=en&lc=en&...
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • EPrint not connected but all other functions working

    I have just set up the All-in-One HP216B printer. All wireless connections are perfect and I can print from multiple wirelessly connected laptops and one desktop connected via ethernet to the router. All basic functions of print, sca, copy work. I followed the set up for the Web Services and that seemed to work. The wireless network test shgows everything to be in perfect order. I have an IP address etc. However when I am in the ePrintCentre the printer is showing as not connected and when I attempt to send an email to the printer it shows up as pending in the Print Jobs. The printer is clearly just not connected to the internet and that is also verified by the fact that the PrintApps cannot download the prints from the hpcentre web site.
    I have switched the printer off and on again. I have removed the printer and added it again - all to no avail. I have looked through the forums and still have no success.
    Anybody any ideas ?
    This question was solved.
    View Solution.

    OK it works now. Not sure why or how but repeated attempts at switching printer on and off coupled with resetting email address has worked. I also changed back from specifying allowable emails addresses to allowing all and today my prints arrived. Curiously I also have to switch the printer on ana off to reactivate the scan connection to my desktop and laptops all connected via the router.
    I am semi happy as this is not a plug and play or seamless solution that is described on the box

  • Using FF 3.6.13, it cannot open an Adope PDF ( says file not found) while all other browsers work!!!!

    I have updated FF and Adobe Reader and its plugin to the latest levels.
    This error happens on several PC's of friends as well so it is a serious issue. Chrome, IE and others have no problems at all when executing the same thing on the same PC.

    The above instruction set for opening PDFs within Firefox DID in fact work.
    Thanks!
    It does open it in a separate window from FF but at least it works. ( yes, I tried the options to stop that no luck)

  • Dock is hanging/freezing while all others is working

    Hi all!
    My iMac starts making trouble latley. It tends to hang while shutting down. Dock and Wallpaper are already gone and the computer freezes with a grey screen in the back and a none movable mouse pointer.
    I believe it is related to the Dock, since sometimes, during normal operation, the MAC (64Bit) keeps running and just and only the dock freezes. It does not allow to click any icon than. The finder is still doing good and I can start a program by browsing the applications folder. If I would shutdown the computer now, it will hang as described.
    In the process list the "Dock" process is looking normal. Killing just lets the Dock disappear but it is not restarted.
    Killing the Finder does not change anything.
    Does anybody know how to troubleshoout the freezing dock? Any plist file or some reset procedure?
    I have already checked the hardware using a diag software. I also reinstalled Snow Leopard but no help from this end.
    Thx for any idea on that!
    Message was edited by: Thomas Halenbeck

    Yep, I have started my iMac in 64Bit mode. But this cannot be the culprit. The Mac is running in 64Bit since quite a while and the reported problem just started lately.
    Thx for the plist file - I will give it a try!
    However, latest hang does not necessarily confirm this to be a dock issue. Meanwhile I had thise hangs while shutting down with the dock being ok till the very end. In that state I cannot operate the Mac at all, as no GUI is up and running anymore. I have not tried yet a remote login. I am totally out of ideas how to troubleshoot this and I would prefer to do it somehwo "professional" and not just do a new install from scratch
    I will provide feedbacl concerning the plist file ...
    Do you have an further ideas?
    Thx again!

  • Facebook page not open while all other sites working probably

    i faced this problem only with facebook 2 days ago , and it is not only in firefox , i faced same issue for other browsers , i tried to do every thing , cleared caches and cookies , make firewall off , but the problem not solved , i need your help to solve this issue before i format my PC.

    Do a malware check with several malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.<br>
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • My ringer only works for the phone ringer. It is silent on all other functions. Anyone experience this before? All settings are correct.

    My ringer only works on the phone. All other functions are silent and the ringer increase button does not add volume.

    Had this happen today and 2X past as you discribed. A reboot (turn phone off and on) restored all sounds for me. The first time I can't associate w/ a cause but the second and third were just after listening to a podcast using the apple podcast app - the only app available for that. That's my story and for now I'm sticking to it.

  • Iv bought a touchpad app for my iPhone 5 to use on my Mac mini, all the functions work accept the zoom one, how can I fix this problem

    Iv bought a touchpad app for my iPhone 5 to use on my Mac mini, all the functions work apart from the zoom one. How can I fix this please

    Iv bought a touchpad app for my iPhone 5 to use on my Mac mini,''
    Considering the app for the iPhone is for iOS, you may have problems using it on the Mac (Mac OS X)
    Two different operating sysems.
    From iTunes for the touchpad app:
    Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 5.1 or later. This app is optimized for iPhone 5.
    From here >  https://itunes.apple.com/us/app/touchpad/id297623931?mt=8

  • Photoshop cs6 is not working in windows 7 64 bit while all other cs6 programs are working.. what should I do make it work

    hi guys,
    My photoshop cs6 is not working in windows 7 64 bit while all other cs6 programs are working.. what should I do make it work?
    My OS is windows 7
    RAM - 8gb
    HDD - 1 TB

    are you getting any errors?
    and secondly and I know this from experience, ( but on 32 bit ) is it loaded already as in sat in task manager, but not actually get at able, killing the processes cures it or a reboot of course

  • My AppleTV will not play anything over Air Play.  Every other function works perfectly, and my Internet/router are working at top speed.  I can watch HD Netflix and YouTube but nothing via my iTunes library on my MacBook or iPad.  All software is updated.

    Every other function works perfectly, and my Internet/router are working at top speed.  I can watch HD Netflix and YouTube but nothing via my iTunes library on my MacBook or iPad.  All software is updated.  The AppleTV will recognize that Air Play is trying to do it's thing, but with music files it sounds like they're skipping and video files just load endlessly. 

    I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
    The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

  • My iphone 5 has no sound out the speakers, all it will do is play out alarm tone, all sound were Working this morning, I have re set my phone many times

    My iphone 5 has no sound out the speakers, all it will do is play out alarm tone, all sound were Working this morning, I have re set my phone many times, please help

    Hey Amiee_19,
    Thanks for the question. It sounds like your Ring/Silent switch may be toggled:
    Ring/Silent switch - iPhone
    http://help.apple.com/iphone/7/#/iph3bd01398
    Ring/Silent switch
    Flip the Ring/Silent switch to put iPhone in ring mode or silent mode .
    In ring mode, iPhone plays all sounds. In silent mode, iPhone doesn’t ring or play alerts and other sound effects.
    Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in speaker, even when iPhone is in silent mode. In some areas, the sound effects for Camera and Voice Memos are played, even if the Ring/Silent switch is set to silent.
    For information about changing sound and vibration settings, see Sounds and silence.
    Use Do Not Disturb. You can also silence calls, alerts, and notifications using Do Not Disturb. Swipe up from the bottom edge of the screen to open Control Center, then tap the Do Not Disturb button . See Do Not Disturb.
    If the above does not resolve your issue, see this article:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/TS5180
    Thanks,
    Matt M.

Maybe you are looking for

  • Error when deploying a scenario in CE 7.2 server

    Hi all I have encountered with the below when i tried to deploy my first scenario in CE 7.2 Server. The given network does exceed the maximum revision number. The given network has revision number 2.4 (Galaxy BPMN compiler as of NetWeaver CE 7.20. Gi

  • Problem with photoshop cs 6 using tools

    When im using clone tool and press [ and ] key to zoom in and out, the zoom key suddenly stops working. What seems to be the problem?

  • Is there a way to set up unique alerts for unique text messages?

    I have a need to be able to identify text messages from a specific sender.  I currently can only find one message alert sound for all messages and want to be able to give certain senders a unique sound.  Is this possible on the IPhone?

  • Integrating Messaging system like MQ Series or JMS with SIM

    Hi, I am working with Integrating Messaging system Integration with SIM. Can anyone tell me in detail how we can integrate Messaging system like MQ Series/JMS with Sun Identity Manager? Thanks & Regards Chitarm

  • ORA-02298: cannot validate .......

    Hi, I exported user cmsadmin with constraints=y and consistent=y as DBA user from 9i then Imported it using fromuser/touser =cmsadmin into oracle 10g.. i got the follwing error while importing: IMP-00017: following statement failed with ORACLE error