Phone Messing up: Did Restore now Problems
My phone was glitchy so I restored it. Everything went smoothly except it said to keep it connected to iTunes which I did and now the phone says Activate connect to iTunes yet iTunes does not see it.
Next steps in solving this issue?
I have yet to remove it from the dock or my computer so its just sitting there black and iTunes is sitting there with no iPhone.
Nevermind prematurely freaked out....
I unplugged and replugged in the iPhone and it is now restoring
sorry for a waste of a post.
Similar Messages
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I tried to not restore it but the phone wouldn't even turn off so thought I had no choice : ( XX
Hi Peter, Outcome is I look like a real big idiot!!!! When my husband got home I was in the process of writing down all the details to inform apple of the dodgy o2 store, only for him to inform me that he never got it unlocked at the o2 store because they couldn't do it the same day and as I have zero patience he took it a few doors down to a phone shop that advertised unlocking of phones! So now holding my head in shame I have to appologise to o2 and to everyone for wasting their time! Sorry! I assumed that when he gave me the phone and I asked that it was fully unlocked (as we had read up on the jailbreak and red something?) and he said yes! that the o2 store had done it, but he had asked the shop that unlocked it if it would be fully unlocked and took their word for it! so my phone has been hacked and I will now be (with my tail between my legs, so to speak) taking it to the o2 store for help : ( Hope someone else will read this and learn for my (well my husbands) lesson and go through the correct channels, Thanks again to yourself and KiltedTim and Sorry! XX
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Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
just updated my i-Phone 6 from 8.0 to 8.02 (did not try 8.01). Now I have all the problem they describe with 8.01 (lost ID Touch, no cell network access). So the 8.02 did create a problem I did not have. What to do?
Basics have always been, and continue to remain: restart, reset, restore from backup, restore as new device.
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Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
Strange email problem; it started only loading unread emails, but from 3 months ago. It is now loading new emails too, but no emails in the past month, read or unread. It's gmail, set up through the phone, I've restarted restored and updated firmware, deleted the account, anything I could think of, but it's just not accurately downloading the most recent emails.
The answer is very simple: You were not the original owner of the phone. Target sold you a phone that had been returned. You can verify the date of the original sale here: Apple - Support - Check Your Service and Support Coverage. I suspect you will find that the warranty expiration date is not one year from the date that you bought it.
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My phone will not come on because it says i need to plug it into itunes, so i did and now it will not restore. I have changed the USB cable, used different USB ports and used a different computer however errors still keep happening. Please help.
You need to tell us exactly what the errors your getting say.
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Help - have tried everything to connect my phone to ITunes to restore and it just wont sync - is there any other ways to do this or do I need to send it back to Apple?
iOS: Not responding or does not turn on - Apple Support
click on link -
I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
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My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen. When I connect my phone to iTunes on my laptop, the only option it gives me is to restore my phone's factory settings. But won't this erase all my photos, contacts, etc? Any suggestions?
It's in recovery mode. You don't have a choice. You have to restore the phone. Anything that was on it is already gone.
If you've been backing up/syncing on a regular basis, you won't lose anything except what's changed since the last backup. -
My friend wanted to get some music off my itunes - when syncing it it said she had to update her phone software first - which it did. Now all her photos are gone. When we tried to restore the last back up - the only one was from when she used my itunes 6 months ago which was from her old iphone. So now it has put all her photos from her old phone onto her new iphone and deleted all the new ones. We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
bechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera. -
Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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i forgot password of icloud and i did restore with itunes and again it wants password, so now i cant do anything, i forgot e-mail password which is sending e-mail address. so i cant use my ipad, what can i do? how can i change i cloud address without old
Is your phone still signed in with your old iTues ID for iCloud (in Settings>iCloud)?
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i did a reset on my iPod, then a restore now I can't do anything with it, turns off and on all the time, is there anything I can do?? cheers
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I forgot to backup my phone before I did this. Is there any way to retrieve my information from my phone before I restore it and lose everything?
I didn't restore the phone yet, I just updated and It says it's now in recovery mode, and that I need to restore it. Is there anything I can do to save anything?
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