Phone no longer rings

Since I've bought my swr30 my phone no longer rings. I've the volume up to high on both devices. Nothing is set to silent. I don't understand what's happening.
Does anyone have an idea on what might be the issue? I've an Xperia z3.
Thanks for your time

What if you change the ringtone > restart the phone > check again 
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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