Phone not appearing in iTunes

I have just updated iTunes to 9.1.1 and installed Snow Leopard. My iPhone won't sync with iTunes, but it is recognised in iPhoto which has downloaded photos from the phone. I have tried:
switching the phone off
switching the computer off
swapping the USB port - this is obviously working as the phone's charging.
The phone software is 3.1.3, Mac OS 10.6, iTunes 9.1.1
Any suggestions? Thanks

Try removing & then reinstalling the Apple Mobile Device Service:
1. Disconnect your iPhone from the Mac.
2. In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
3. Move the iTunes icon to the Trash.
4. Choose Go > Go to Folder.
5. Enter /System/Library/Extensions and click Go.
6. Locate the file AppleMobileDevice.kext and drag it to the Trash.
7. Choose Go > Go to Folder.
8. Enter /Library/Receipts/ and click Go.
9. Locate the file AppleMobileDeviceSupport.pkg and drag it to the Trash. If prompted, authenticate with the administrator password.
10. Restart the computer.
11. Choose Finder > Empty Trash and restart the computer.
12. Download and install the current version of iTunes.
13. Connect your device to the Mac again and open iTunes

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