Phone not recognised following iOS 5 upgrade

Following iOS5 upgrade to iPhone 4, iTunes (Win7 x64) will l not recognise the Phone. It displays
"The software required for this iPhone is not installed correctly. Please reinstall iTunes to install the required software". 
I have redownloaded and completely re-installed iTunes and Recovered the phone but the message persists.
What should I do?

Unfortunately, it's up to the app writer to make his/her app iOS5 compliant. I'd suggest finding the app's troubleshooting or contact info and letting them know there's an issue. If they're non-responsive, then you can look for another one. It's entirely possible that they don't even know there's an issue.

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