Phone not showing back up under devices  screen says download soft

screen says iphone software not installed

You mean when right-clicking on your iPhone under Devices in the iTunes source list, the menu window that appears does not include a Back Up selection?
Your iPhone is backed up automatically as the first step during the iTunes sync process.
You may need to restore your iPhone with iTunes and after selecting Restore, you should be prompted to update your iPhone's backup.

Similar Messages

  • My classic iPod is not showing up anymore under devices in my iTunes library. How do I get it to be recognized so I can transfer my iPhone purchases to my classic iPod?

    My classic iPod is not showing up anymore under devices in my iTunes library. How do I get it to be recognized so I can transfer my iPhone purchases to my classic iPod?

    Hello johnohuk,
    Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • Ipod Classic connected but not showing in Itunes under Devices

    I know this is similar to a few of the other issues that are described, if anyone can offer a link to another thread where the resolution is posted, that would be great, thanks!
    I plug my ipod into my computer, I get a windows message saying some files may be damaged, Itunes actually automatically loads up but my Ipod is not shown in the Devices list in Itunes
    I have been wracking my brain over this!
    I have uninstalled/reinstalled Itunes 3 times, have reset my ipod manually (& now have no music on it at all!) have put the Ipod into disk mode, have taken it out of disk mode. On my laptop I've gone into Services - stopped/then started the Apple Device. I've removed the Apple Mobile Device USB Driver & reinstalled all to no avail! It still wont show up in Itunes!
    Just to clarify;
    - My laptop CAN see my ipod in its list of devices under My computer
    - When I connect the Ipod, I get a window message from Windows saying some files may be damaged & it suggests running a scan.
    - Itunes will start up when i plug in my IPOD, however
    - My IPOD will not show up in the list of devices in Itunes
    Another thing, I have 120GB ipod when I did a restore it deleted all the music but it is telling me that i only have 111GB memory available?!?!
    After reading through the forums I did see someone state somewhere that you can restore your Ipod from Windows but I can't find the link that gives a list of instructions on how to do this.
    Any help is greatly appreciated!
    thanks

    Hello there,
    And welcome to Apple Discussions!
    Regarding the error message about needing to scan and fix your iPod, see this article and follow the provided instructions to prevent the error message from reappearing. It may also resolve your "iPod missing in iTunes" issue as well.
    http://www.futureofrealestatetechnology.com/general-real-estate-technology/resol ve-vista-scan-and-fix-error-when-plugging-in-ipod-or-other-devices/
    Yes you can use the tools provided by Windows to reformat your iPod. Just make sure to format it as FAT32 and that the "Quick Format" option is not selected. For complete instructions, see this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    Any luck there?
    B-rock

  • IPod not showing up in itunes, iPod screen says Do Not Disconnect

    I just got a nano, and installed the itunes software on the computer. It was working fine, I even put some songs in it, the Do Not Disconnect screen came up, and so I hit the eject button. As soon as I did that, the PC froze and so did the nano. Now, whenever I put the iPod in the USB port, and open itunes, the Do Not Disconnect Screen comes up, and the iPod is not listed under the Source list in itunes. What can I do?

    That happened to me on numerous occasions. if you have more than one user on your computer using itunes, it may be connecting to the other user.
    also if you have a window's computer, this link may help.
    http://docs.info.apple.com/article.html?artnum=61711
    good luck!

  • Webcam does not show up as a device

    I have a Pavilion dv7-6b55dx Entertainment PC.The integrated webcam is a HP TrueVision HD webcam. The webcam does not show up in the device managerI have downloaded Cyberlink YouCam 5 and it also notes that no webcam can be detected.The settings button is grayed out and cannot be clicked on.I have also downloaded the driver for the webcam which has done nothing. (http://www.driverscape.com/download/hp-truevision-hd) I would greatly appreciate your help in resolving this issue. Thank you. 

    Hi  ,
    Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your Here is a link to troubleshoot the WebCam. This gives you a section on Device Manager does not show the WebCam. You might have to uninstall the MediaSmart software to use the Cyberlink. Hope this helps. Thanks.

  • TS3992 How can I back up an iphone when I haven't set the phone up for back ups & the touch screen doesn't work? The phone can receive calls (not answer) & the pictures & messages can be seen but touch screen doesn't work to unlock the phone or select any

    How can I back up an iphone when I haven't set the phone up for back ups & the touch screen doesn't work? The phone can receive calls (not answer) & the pictures & messages can be seen but the touch screen doesn't work to unlock the phone or select anything. We want to save/transfer pictures, contacts, and music to the replacement phone.

    Try backing it up to your computer with iTunes.  Connect it to your computer, open iTunes, click on the name of the phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.  Also go to File>Devices>Transfer Purchases to transfer you apps and other purchased media to your iTunes library.

  • My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

    My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

    Click here: https://supportprofile.apple.com/MySupportProfile.do
    SIgn in with your Apple ID, the same one you used to access this support forum.
    Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
    Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
    Then file a police report and nail the b*****d.

  • HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

    hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

    Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
    Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
    The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
    Even if I sold this Ipad and bought a new one, the system memory is still there.
    I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
    One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
    Thanks for your comments.
    RAZ

  • Apple TV won't connect to iTunes and does not show up in my devices list in iTunes.

    My older model Apple TV won't connect to iTunes and does not show up in my devices list in iTunes.  I have two Apple TVs in my house and I can't imagine that this is part of the problem but I mention it just in case.  My other Apple TV is brand new and it connects to iTunes just fine.  I've tried most of the "fixes" and one says to Force Sync but I can't since Apple TV isn't in my device list.  Another "Fix" said to Navigate the Apple TV to Settings --> Downloads --> Check for Downloads, but when I tried that there was no option for "Downloads" under the Settings Heading.  I'm at a loss.  Please help.  Could this be an issue with too many authorized devices?  We have three iPads, two iPhones, laptop, desktop, two Apple TVs, and an iPod and most of them are syncing the same music playlists and whatnot...  have I run out of rope?

    hi, just posting to everyone in general..its not you, or your apple tv, it is itunes.
    ok, ive had the exact same issues for weeks now, as with everyone i had done the lastest upgrade and no longer could see/sync my gen 1 appleTV.........so, i removed the upgrade and went back to the prev version, even though it was showing in my prefs under appleTV, it still wouldnt show in the side panel under devices....i gave up.
    This week i was determined to get it to work!  So i started from scratch, totally removed itunes and started back with version 9 and upgrade each version from there, i had no luck, ic clicked find appleTvs but it wouldnt....however i just d/l version 9.2.0.61 and BINGO!. No sooner has it opened and up popped the side panel devices list, showing my appleTV..all ready to be synced etc. I immediately panicked of course haha..and set it all up and its working perfectly.
    ...Only catch now is that this older version will not be compatiable with my iphone, which i do keep music on...seems we cant win. grrrrrrrrrrrrrrrr   this will be the same for all the latest apple products.
    Apple needs to allow more than one version of itunes per pc OR perhaps they could get their act together and include all of the millions of APPLETV GEN1  owners in there latest upgrading..after all, THEY made the product and THEY do sell the movies/tv shows, perhaps they could stop making all the upgrade all about the music only!......on which i might add why not incluse movies/tv shows in icloud! yet another upgrade that should be included in the APPLETV  GERNERATION 1!..yes we do  still exist!
    at the very least, im happy ive managed to get all my movies etc onto the apple tv, where ill keep them and from now on d/l directly onto my apple tv. I usually d/l to my laptop and then send them to the appletv but while trying to get all this sorted i did a test, i d/l a movie  using my appletv hoping it would somehow let itunes "find" it and getting it to show up in my device list, but it didnt work,  however it did sync/send the movie to itunes..  so at least i could save a back up copy.
    good luck trying, as i said this has been weeks and this is the only solution ive found so far....and going through these forums its obviouse its itunes thats the issue, NOT Our apple tvs.

  • My memory card is not showing up on the home screen when i plug it in but it shows the computer found it

    my memory card is not showing up on the home screen when i plug it in but it shows the computer found it in system preferences. when i plugged these into a imac back in school it showed up how come its not showing up on my less then 24hr old mac. sorry beginner mac user

    Finder > Finder Menu > Finder Preferences (these are not in System Preferences)
    The General pane has checkboxes for various devices to show on the Desktop. A memory card is considered an external drive. If you want to see it on the Desktop when it mounts, check the external drives checkbox.

  • TS4006 I lost my iPad and it's not showing up on the devices list of the Find my iPhone App

    I lost my iPad and now it's not showing up on the Find my iPhone App devices list.  I just have my iPhone and my iPad on it.  I know that the app is enabled on my iPad b/c I have tested it from my iPad in the past.  Any ideas why it's not showing up on the devices list?  And how can I get it back on my device list so I can find it?

    Is the app compatible with the iOS on the phone? Do you have automatic downloads enabled on the phone?
    Settings>iTunes and App Stores>Automatic Downloads>Apps>On

  • My iphone 4S shows up on my computer but does not show up in itunes devices. I have all security

    I just got an iPhone 4S and am unable to get it to show up as a device in iTunes.
    I previously backed up my old iPhone on my Windows 7 PC. When I connect my 4S to the PC it is recognized by the PC but does not show up as a device in iTunes.
    I have turned off all virus protection software & have tried uninstalling iTunes and all associated Apple software. I reinstalled all Apple software with no results in my 4S showing up as a device in iTunes.
    Any help is greatly appreciated.

    Try restarting the AMDS >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT204291 My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).  My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple

    My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).
    My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple Menu.  The “Settings” does however displays the General menu allowing me to see:
    Apple software:          7.1 (7003)
    Apple TV:                   Model No. A1464, Part No. MD199B/A
    Signal Strength shows 5 circles.
    It does not display the iPad screen but when I use the BT Sport App I can hear the sound but there is no video.  I have searched the internet for a solution to no avail. The problem first arose when the IOS was at 8.1+ but it worked correctly briefly when I updated to IOS 8.2.  Can you help please?

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • ITunes not showing content on iOS devices

    So I have an iPhone 4 and an iPad, both running iOS 4.2.1 under iTunes version 10.1.1. For some reason, whenever I click any of the content tabs under each device (Music, Books, Videos, etc.), iTunes shows that there is nothing on the device even though I can clearly play and view the content on the device itself. I know there have been some issues with 4.2.1 and content not showing up on the device, but has there been any sort of fix on content not being viewable through iTunes? Thanks!

    Also note, this isn't just movies... it happens with music, TV shows, and books as well.  The remote devices can see and play them, but it will not show up in the local iTunes list.
    Additionally, in the "shared" libraries section for iTunes on other computers, the items also do not show up in that list.

  • IPhone 4s not showing up in manage devices

    My wife's iPhone 4s shows up in the side bar of iTunes and sincs fine, but does not show up in Manage devices on her account, where as her iPad does. it clearly shows you how to remove devices, but how can we add one?

    "Manage Devices" appears under the broad heading "iTunes in the Cloud".  I suggest you (or she) do this on her iPhone 4S:
    Go to Settings > iCloud and make sure she is signed on there with her Apple ID.

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