Phone not staying charged. Do I have to go back to Verizon store?

Not sure what to do. Phone at 100% when I leave for work, but an hour or two later it's at 45%.
Can't figure out with the new updates what's running or not running.  Hate, hate, hate the new
updates.  Totally screwed up my phone.

No, you have to factory reset the phone.

Similar Messages

  • Battery will not stay charged

    My daughter's ipod, an Xmas present, has a battery problem. It will not stay charged. We took the ipod to a store. They reloaded software, said it should be fine. I went home and charged it for SIX HOURS, and it held a charge for oh, about half an hour.
    So now we sent it off to Apple. And without contacting me first or anything they say it is FINE (have they charged it and then waited to see if it HELD the charge, boy i doubt that) and are sending it back.
    That is why my alias is "inhell." Because I am. Any body have any ideas what is wrong with it?
    Any way to convince Apple that they have to try to USE it before they tell me it is FINE?
    Thanks.
    Best, Genie
    Ipod Nano   Windows XP  

    Well, when you get it back do these...
    Tips And Tricks For iPod Battery
    iPod Battery Unplugged
    Caring For iPod Battery
    About the iPod Battery
    And use this to test how long the battery actually lasts...
    How To Determine Your iPods Battery Life
    If you use that last link and test the battery and it is not long enough, then call Apple back and explain to them your frustration...
    Apple Phone Numbers
    btabz

  • HT4528 My IPhone 4 battery will not stay charged for one day.

    Help!!  My IPhone 4 is 1.5 yrs. old.  The battery will not stay charged for a whole day.  I am not using internet more than 1 hour, not listening to songs or anything else.  I have restored the phone and still the battery life is horrible.
    Any suggestions.
    thanks
    P

    Hi pakala2022,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is not charging past 48%. I would recommend that you read this article, it may be able to help the issue.
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    Mario

  • My Ipod 4g will not stay charged. He charges it to show full battery

    My sons Ipod 4g will not stay charged.  He charges it to show full battery & will only work for 20 mins or so.  I have tried resetting the whole Ipod, we have tried a wall charger instead of computer charger, he has removed items off thinking they were to much for the Ipod. Nothing works.....

    If you successfully  (went through all steps without errors) restored the iPod to factory settings/new iPod and still have the problem that indicates a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

  • My battery will not stay charged since the last software update

    My iphone will not stay charge very long ever since the last software update

    Contact apple support so they can run a diagnostic on your phone to look at the battery. 1-800-My-Apple

  • My Ipod touch with IOS 8.1.1 will not stay charged

    my new ipod touch 64gb will not stay charged when i unplug it its fully charge then i turn off power shut down when i turn back on 2 or 3 hrs later is dead completely powerless

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

  • HT1476 My battery shows 100% than 5 min later it says 30% why does my iPhone 5 not stay charged for a long time

    My iPhone 5 will not stay charged it says it's 100% charged then 5 min later it says I have 30% battery life please help

    Off-brand cables and chargers are often a source of problems with iOS devices...always use genuine Apple cables and chargers as they meet the specs for the device.
    The best solution at this point would be to take the iPone, cable and charger to an Apple store genius bar and have all tested to see if there are faults in the components.

  • If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another, If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another

    If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another, If my iPhone 4 is not holding charge and I have the apple replacement plain can I got to the store to get another?

    If they determine that your iphone is defective, then they will replace it.
    Have you tried basics?  restart, reset, restore.

  • Battery does not stay charged very long, I-Pad 2 years old, is this just part of it being older model?

    battery does not stay charged very long, I-Pad 2 years old, is this just part of it being older model?

    What do you mean by not very long?  How many hours?

  • TS2634 My phone won't charge and I have brought a new charger it will only charge when it is off.

    My phone won't charge and I have brought a new charger it only works when it is off HELP ME!!!

    Clean the dock connector.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

    Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

    Hello HaithamOkeely,
    We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • LG Enact:  My camera mode setting will not stay at SPORTS.  It keeps jumping back to NORMAL.  Need help.

    LG Enact:  My camera mode setting will not stay at SPORTS.  It keeps jumping back to NORMAL.  Need help.

        Geo0319,
    Let's get you snapping those sports moments. Does any other camera mode stay on consistently or do you have to change it everytime. It sounds like it will allow you to take one photo and then it reverts back to normal.
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • HT201269 hi, i have just upgraded to the i phone 5 from the 4s, i have done a back up and transfrerred all content to my i phone 5 but cannot get apps to trasfer how do you do this please?

    hi, i have just upgraded to the i phone 5 from the 4s, i have done a back up and transfrerred all content to my i phone 5 but cannot get apps to transfer how do you do this please?

    Apps are not part of the backup. You need to sync them to the iPhone from iTunes on your computer or re-download them from the iTunes Store. For the latter option, see:
    http://support.apple.com/kb/ht2519
    Regards.

  • My LG Spectrum will not stay on, keeps shutting off and turning back on with no signal and shuts off again

    My LG Spectrum will not stay on, keeps shutting off and turning back on with no signal and shuts off again

        Thanks for keeping us posted lizy7796. May I ask did the replacement device resolved the powering concern? Also, how much available device memory do you have after you restored your info onto the new device? If you have any additional questions then as always we're here to help.
    Thank you…
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • I just got an iphone and am trying to connect it to my itunes account.  Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started.  How do I start it?  Have already been back to the store with it and no change

    I just got an iphone and am trying to connect it to my itunes account.  Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started.  How do I start it?  Have already been back to the store with it and no change.

    http://tinyurl.com/3hs3g2u

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