Phone notifications not showing up on iPhone 5S

For the Phone app, my notification alerts are not showing up on my iPhone 5S. I double checked all the settings - the alerts are set in the notification center, but the phone app does not behave according to my settings.  I only see a badge when someone calls, no the alert in the Notification Center. Anyone have any ideas for a fix? Thanks!

Hello Veronica
Go through and Reset All Settings, by going to Settings > General > Reset > Settings > General > Reset. By doing this, it does not erase any personal data and will just put all of your settings back to its default. If it does that and still having issues, then let me know and I will provide another troubleshooting option. 
Reset iPhone settings                                                                                      
http://help.apple.com/iphone/7/#/iph7a2a9399b
Regards,
-Norm G.

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