Phone now has strange ringtone after fault fix

Hi,
A few days ago i reported to BT about having noise on the line, particularly bad in the morning - early afternoon and a day or so later got a call from a BT engineer saying they had found a fault at the exchange and now it was fixed, noise had indeed gone!
However now the phone ringtone has changed - first ring is normal then the tone seems to get distorted and extended in length.
Is there still a fault with the line?
Thanks

Hi
It does sound like there could still be a fault on your line, have you tried a known working phone in the test point of your main socket?
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Similar Messages

  • My iPhone 4 has had a cover on it since the day I first had . But the back of the phone now has lots of little marks all over it . They don't feel like scratches since I can't feel them with finger or fingernail. They won't shift with alcohol or anything

    My iPhone 4 has had a cover on it since the day I first had it . But the back of the phone now has lots of little marks all over it . They don't feel like scratches since I can't feel them with finger or fingernail. They won't shift with alcohol or anything. I am guessing they have been caused by dirt between the cover and the rear of the phone; but that is despite me cleaning the back and the inside of the back cover regularly. Has anyone else had the same?

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

    I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

    Hello there, xkatiex255.
    The following Knowledge Base article should provide the steps for you to resolve your issue:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT4623 Backed up our iPhone on iTunes, started the update.  Got an error notice, were disconnected from server.  Phone now has an unchangabel plug in to iTunes screen but cant contact iPhone server. What do we do?

    Backed up iPhone to iTunes on our computer then started the software update. Got an error notice and phone now has a screen indicating to plug in to iTunes that we can't change even if we turn the phone off and back on. Every attempt to connect to the iPhone software update server comes back with a could not contact message.  What do we do? How do we proceed?

    Many thanks for your answer.
    Before starting a new discussion I tried everything of your link, google etc... nothing works for me.
    I´m using a pc running windows 8, last version of itunes etc.. tried using different usb ports, uninstalling avast antivirus but nothing works.
    Any other suggestion?

  • HT4623 i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow going to itunes. I plug it in and connect to itunes and nothing happens. HELP.

    i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow pointing to itunes. I plug it in and connect to itunes and nothing happens. HELP.

    Hello JBH 1162
    Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Regards,
    -Norm G.

  • Slow speed after fault fixed

    i had a line fault fixed on thursday,after about 10 days of losing bb sync about 12 times a day, everything seems ok now, but my snr has doubled and speed seems to be fixed to 9722 down and 888 up, before the fault it was about 16500 down and 1070 up, should i see if i can get my snr and profile reset.
    here are my router stats
    Mode:
    ADSL_2plus
    Traffic Type:
    ATM
    Status:
    Up
    Link Power State:
    L0
    Downstream
    Upstream
    Line Coding(Trellis):
    On
    On
    SNR Margin (0.1 dB):
    123
    152
    Attenuation (0.1 dB):
    245
    132
    Output Power (0.1 dBm):
    0
    119
    Attainable Rate (Kbps):
    19336
    888
    Path 0
    Path 1
    Downstream
    Upstream
    Downstream
    Upstream
    Rate (Kbps):
    9722
    888
    0
    0
    MSGc (# of bytes in overhead channel message):
    98
    10
    0
    0
    B (# of bytes in Mux Data Frame):
    20
    13
    0
    0
    M (# of Mux Data Frames in FEC Data Frame):
    1
    8
    0
    0
    T (Mux Data Frames over sync bytes):
    9
    9
    0
    0
    R (# of check bytes in FEC Data Frame):
    12
    16
    0
    0
    S (ratio of FEC over PMD Data Frame length):
    0.687
    4.0
    0.0
    0.0
    L (# of bits in PMD Data Frame):
    3840
    256
    0
    0
    D (interleaver depth):
    448
    8
    0
    0
    Delay (msec):
    7.70
    8.0
    0.0
    0.0
    INP (DMT symbol):
    5.60
    2.0
    0.0
    0.0
    Super Frames:
    329563
    292564
    0
    0
    Super Frame Errors:
    0
    7
    0
    0
    RS Words:
    308469396
    1007049
    0
    0
    RS Correctable Errors:
    469
    1054
    0
    0
    RS Uncorrectable Errors:
    0
    0
    0
    0
    HEC Errors:
    0
    4
    0
    0
    OCD Errors:
    0
    0
    0
    0
    LCD Errors:
    0
    0
    0
    0
    Total Cells:
    121577762
    11085813
    0
    0
    Data Cells:
    1011537
    169939
    0
    0
    Bit Errors:
    0
    784
    0
    0

    have had the hh on for three days now still no change, here are the stats
    ADSL line status
    Connection Information
    Line state
    Connected
    Connection time
    3 days, 00:24:15
    Downstream
    9,326 Kbps
    Upstream
    616 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.5 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    18.4 dB / 13.5 dB
    Line attenuation (Down/Up)
    26.1 dB / 11.5 dB
    Output power (Down/Up)
    26.3 dBm / 0.9 dBm
    Loss of Framing (Local/Remote)
    0 / 0
    Loss of Signal (Local/Remote)
    0 / 0
    Loss of Power (Local/Remote)
    0 / 0
    FEC Errors (Down/Up)
    87 / 0
    CRC Errors (Down/Up)
    7 / 0
    HEC Errors (Down/Up)
    138 / 0
    Error Seconds (Local/Remote)
    3 / 0

  • HT201412 I recently received an update option with the iOS 6 update on my iphone 4. I pushed ok and after 30 minutes it told me to connect to itunes and reset my phone. I did and the results are my phone now has a blank grey screen and then powers on and

    I recently received an update option with the iOS 6 for my iphone. After clicking ok, my phone wanted to conect to itunes. After that it wanted me to reset the phone and after all of this was done my iphone had a grey screen and now turns on and off again on its own with out ever going past a grey screen. It will not reconect with itunes of function at all. Please help

    http://support.apple.com/kb/HT1808

  • Stabalization period after fault fixed

    I reported a fault 5 days ago, something occurred at the BT network due to the storm. I have the connection back now but I've been told it's in stabalization perioid. From my experience whenever you report a fault a speed cap is put onto your connection and before I've had to remind them to remove it, like they just forget it exists. Is the stabalization perid the reason why I'm getting 300kbps speeds instead of 2200kbps and do I need to remind them to remove the cap?

    When there is a fault on the line the DLM (Dynamic Line Management) kicks in and will drop the speed of the line down  till it deems it has a stable connection. Once the fault has gone, DLM will automatically raise the speed up to what it again deems is a stable connection. This can take two or three weeks and that is assuming the fault has gone/been repaired.
    If it does not rise it could be that there is still a fault or the IP profile needs to be reset. This needs to be done by an Openreach engineer. They do not normally reset DLM as a matter of routine, preferring to let the automated process take its course. 
    Give it a couple of weeks and if it does not improve post back and it may be that something can be done.

  • 10G Reports Hyperlink has strange characters after domain address

    To all,
    I have a 10G Report that uses a BeforeParamForm trigger to build a parameter called "START_URL".
    When the BeforeParamForm trigger ends the parameter START_URL contains the value:
    http://SEPAP33:80/reports/rwservlet?omst1
    I am using this parameter so that I don't have to hard-code the domain address on the Hyperlink line of the field property.
    On the Paper Layout I have a Field called 'Premise' that has the Hyperlink property filled in as:
    :start_url+report=e:/apps/oms/premise_outage_detail.rdf+desformat=pdf+paramform=no+p_sdate=&sdate+p_edate=&edate+p_premise=&premise_id
    When the report executes it should set the Hyperlink line to look like this: http://SEPAP33:80/reports/rwservlet/?omst1
    report=e:/apps/oms/premise_outage_detail.rdfdesformat=pdf+paramform=no+p_sdate=01-jan-07+p_edate=01-aug-2007+p_premise=97
    Unfortunately when the report runs the first section looks like this:
    http://SEPAP33:80/reports/rwservlet/getfile/HWnZXZIgVBOPS/RLkg==/+report=...(the rest is correct)
    Does anybody know what is causing this Hyperlink to be built improperly with "getfile/HWnZXZIgVBOPS/RLkg==" in there? I have used SRW.MESSAGE to output the :Start_URL and it is correct.
    I have also tried using SRW.set_hyperlink in the format trigger. The wrong URL value also comes up this way.
    Thanks,
    Troy

    Hello,
    The URL :
    http://SEPAP33:80/reports/rwservlet/getfile/HWnZXZIgVBOPS/RLkg==/
    is a typical URL added by the Reports servlet in the BASE HREF tag.
    Regards

  • Email- My email keeps downloading old email long ago deleted by my computer, but I phone now has 1,300 plus email, and no way to delete in bulk. how can i dbulk delete and stop old emails from downloading. i use gmail.

    This is a tough way to get help using the Iphone pushing us onto each other as users to do thier support work. !
    My email is ging me fits , as it downloads so many old old email i do not want to use it to get email/

    Sounds like you have your computer checking a POP account and your computer thus gets copies from the server and you don't have your comptuer set to delete from server once downloaded/deleted thus they are still on the server.  Thus when your phone checks the server they are there.  POP accounts were never intended for this mobile age.

  • HT4623 I started to download the new software and had to stop in between.  I started it back up again and my phone now has a picture connecting to itunes.  The phone will not let me do anything else what do i do

    I started to download the new software and had to stop halfway.  I started to finish it later this evening and then while it was doing that it went to a black screen saying to connect to itunes.  What do I do?

    Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
    Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
    If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
    Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
    Do the same again and choose "backup", to create a manual backup without syncing.
    Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
    Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

  • Every link on Wikipedia has an icon after it

    I just got a new computer (Dell XPS15 running Windows 7). After installing Firefox 8, I've noticed that every single link on Wikipedia now has an icon after it. It's the icon that only USED to appear after links off-site, but now it appears after every link. It does not appear to happen on any other page. Is this a computer problem, a Firefox problem, or a Wikipedia problem?

    A number after a link refers to a footnote.
    A box with an arrow refers to an external (not at Wikipedia).
    There are styles that you can install that will provide more of a breakdown links and if they are PDF files etc. Some examples of such styles:
    * [http://userstyles.org/styles/2421/show-url-types Show URL Types - userstyles.org]
    * [http://userstyles.org/styles/2538/link-warning-cursor-hover-various-filetypes Link warning (cursor hover) - various filetypes - userstyles.org]
    * [http://userstyles.org/styles/292/visited-links-png-image-based-on-marcanth-s Visited Links PNG Image (based on marcanth's) - userstyles.org]
    * [http://userstyles.org/styles/2538/link-warning-cursor-hover-various-filetypes Link warning (cursor hover) - various filetypes - userstyles.org]
    * [http://userstyles.org/styles/1301/link-warning Link Warning - Themes and Skins for Mozilla - userstyles.org]
    You can test that quickly by if done with a style enabled with the "Stylish" extension by simply disabling Stylish at its toolbar icon or in the extensions options -- no need to actually disable the stye itself such that you have to take Firefox down.
    It is possible that you have a theme doing that try
    :View ("At+V") > Page Style > Basic Style (as opposed to a named theme)

  • My iPhone is saying its taking up 10g of photos and I only have 154 pictures. Also when I got my screen fixed I had 2,000 and when I got it back I had 0 but my wallpapers remained.. Very strange. It's as if my phone still has the pictures but I can't see

    My phone is saying all my storage for pictures is taken up when I only have 154 picture.. It happened when I got my screen fixed at a kiosk in a mall and I had 2,000 pictures when I gave it to him and when I got it back I had 0 but my wallpapers remained.. Very strange it's as if my phone still has the pictures on there.. But I can't see them. Anybody know what I should do :( I keep having to delete apps because I have no more storage for no reason :(((

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • After downloading the iOS 7, it asked me if I agree to the terms and conditions and I keep clicking agree but it stays on that page and I can't even use my phone now. How do I fix this problem?

    After downloading the iOS 7, it asked me if I agree to the terms and conditions and I keep clicking agree but it stays on that page and I can't even use my phone now. How do I fix this problem?

    I have the same problem. frozen on the Terms and Conditions page. Any help, anybody?

  • My iphone4 now has message activate your phone after months of use.  Any suggestions?

    Hi.  My iphone4 now has message activate your phone after months of use.  Any suggestions?  I don't want to lose anything on my sim preferably.

    The iTunes Store has never officially been available from the Channel Islands, which though a crown dependency are not (as far as the record companies are concerned, and they are the driving force behind these restrictions) part of the UK. The terms of use for the iTunes Store say that access to the UK iTunes Store from outside its country isn't allowed and it's possible that Apple is now enforcing that by technical means.
    Sorry, but you're probably stuck at this point.

Maybe you are looking for

  • SAP BOBJ XI 4.0 installation on AIX+oracle

    Hi, I want some information regarding SAP BO xi 4.0 AIX 6.1+oracle 10g installation Any konw how to install SAP BO Xi 4.1 on AIX+oracle. Please give the step how to implement crystal report+tomcat...  and soo many tools. amit

  • ITunes Store will not load properly and returns too homepage in seconds

    iTunes Store will not load properly and returns too homepage in seconds what do I do too fix it

  • Nokia E5 email update and now can't read email

    Hi, I downloaded the nokia email 3.21 update last night, and turned the phone off and on again as per instructions but now I can't read my emails (hotmail account)  as they just come up a load of jumbled letters and symbols, anyone know how to fix th

  • Exporting to encore dvd with trial version of PPro CS3

    My question: Are we supposed to be able to use Encore DVD with the trial version of PPro CS3? If so, then what are the proper steps? Background: i have downloaded a trial version of PPro CS3. I have wanted to check out the Encore DVD maker that now i

  • Extracting certain files from a jar

    I am creating a jar that when d-clicked on will extract its files to the computer the jar resides on. Here is my question: how do I get it to only extract certain files(ie. all files except the classes used to give the extraction command upon d-click