Phone number changed

My wife hes made a big mistake in changing to BT from southern electric talk after 25 years of the same number and both our businesses run from home our number has been changed.she was not told about this but we did find an email sent 2 weeks ago of our new number at the bottom of the email.been on hold for 3 hours then we had to go to bed!southern electric always took approx 5 mins oh dear we are both worried sick perhaps its not too late to transfer back to our old provider and get our number back we dont care about penalties!

Hi guru Well thats what we hope but guess what?when i rang my mobile this morning another completely different number came up!! So lets stop work again and wait on hold(we are getting the hang of it now and dont need to look up the numbers).......eventually we get through but the lady kept interrupting my wife asked if she could listen first and then she could answer and then we got on a lot better she put us through to another lady who did the same and would not let my wife explain,she then questioned her attitude and if she could put us on to somebody who did not have an attitude,at this point the lady calmed down(she kept trying to blame our previous provider and didnt like it when we said that they had always been excellent)and then she listened which was better for both parties.she didnt apologise but did say BT had made a mistake and although she was still unfriendly we didnt care as long as we got our number back we have another email to confirm this change but we had a similar email yesterday oh and our BT infinity is not working properly but we cant face sorting this problem out first one step at a time.i have dealt with BT InThe past but never had this sort of problem before can anyone explain what has happened as soon as we get our original number back we are switching straight back to southern electric talk they have always been easy to get hold of and resolved any problems efficiently and politely.we thought it would be easier to tie the broadband and phone in together ....how wrong we were! Anyway fingers crossed lets just close our two businesses for another day who cares BT dont!

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Lync User Phone Number Changed in AD - Still Showing Old (Normalized) Number Days Later in Lync Client Contact Detail

Environment: Lync 2013 backend; Lync 2010 and Lync 2013 clients. Enterprise Voice not implemented. November 2013 CU Applied on Server.
Issue: Lync user (User A) phone number changed in AD but still showing old number for others days later.
Believed Cause: User A has not logged into Lync since change to republish new phone number?
So after reading this http://masteringlync.com/ I am beginning to think that something I perceived as an issue may actually be by design?
Action:
User A work phone number changed in AD. User A has only one phone entry in AD. Normalization rule in place to basically leave number unchanged (working)
Result:
New phone number propogated fine to Exchange/Outlook fine. Old number displaying only in Lync client when viewing User A contact card detail
Lync 2010 Client displays only old number when looking at Client A contact detail (this client only presents phone numbers if they are actually normalized)
Lync 2013 Client displays two work numbers.
One that we identify as a "display number" just as entered in AD - this shows correctly as the new number. Another that we identify as the "normalized number" which is still the old
number (same as 2010 Client)
Same results whether contact is saved in Lync Client or not and is not related to Outlook contacts - in fact one test was with a Lync account that is not Mail Enabled.
I did a dbanalyze to view the SQL database detail for User A and see that Category 'userInformation' has the old phone number and the time stamp on it seems to coincide with a Lync Cllient database change (user login or refresh on that end) so this seems
to futher confirm my findings thus my reaching the point of conceding it might be out of my control.
My Question I guess is ....
Have others discovered this? Is this a bug or do normalized phone numbers actually requre a client login to accept/republish the number correctly to others even though the information is updated in AD? User detail and how it propogates seems to
be the biggest mystery and it gets harder and harder to explain to users why changes aren't displaying accuralely.

Thanks Richard... your blog definitely hit home with what I was seeing but guess I just didn't want to accept that as the end of the road on this. I'm still in a little misbelief that client interaction is necessary to update a backend change.
This process really makes phone numbers in Lync an unreliable source given a user will never know if it is it up to date. And the problem with Lync 2013 client is it shows both numbers in the client ... the address book one with the
updated AD numbers and the one the normalized AD one that the user has to login to republish. I now more fully understand the process but trying to explain that to users when they see different work numbers .. ugh.
Oh well, guess the important part is to understand the process so thanks again.

Phone number changed, but old number still shows in iTunes and in contacts within Phone app

My phone number changed, but when my phone is plugged into iTunes, it is still showing my old phone number in the iPhone information box. Also, when you are in contacts from within the Phone app. and you you pull down the list of contacts so it reveals the space above the search field, it says "My Number: (old number)" instead of "My Number: (new number)". I have synced my phone with iTunes since the change and my new number has been updated in my name record in the Contacts app. but the old number is still persisting in the aforementioned places. How do I get iTunes an the space above the search field in the contacts section of the Phone app to display my new number?

Tank you from me too. I have been trying to sort this problem out for a few weeks and getting somewhat annoyed! It's so easy when you know! Thanks again
Animalmaple

I lost my iPhone. I took my wife's old iPhone and had my phone number changed to it but my iTunes only recognizes it as her phone and won't let me sync my account

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I recently changed my phone number. I programmed the phone per the directions provided and I had to manually go in and update the speed dial for #1 so it would dial my new number. The issue is, if I receive a voicemail, I get the "Listen" link on the screen. If I click that link, it still dials my old number. I have looked through the owner's manual and through the online info on the site but have not found any way to fix this issue.
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When I update a friend's phone number in my contacts, it reverts back to the old number after a few days... How do you keep this from happening???

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Why did my phone number change?

When I use my skype phone to call my cell phone, the number has changed to one with a different area code and number. What's going on?

noran7 wrote:
When I use my skype phone to call my cell phone, the number has changed to one with a different area code and number. What's going on?
If you didn't change your Online Number, you may want to check your Caller ID settings to confirm your number is being used for that. Click on the Account link in the upper-right corner, log in, and you should see your Caller ID settings. Caller ID is not automatically enabled, even if you have a Skype Online Number. Also, numbers from some countries cannot be used as Caller ID when calling telephones from your Skype account (Australia and Mexico are two that I personally know can't be used).
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Is there anyway to have my phone number changed

Someone posted my number online and I'm getting abusive prank calls, what do I do?

See http://bt.custhelp.com/app/answers/detail/a_id/9954/~/how-can-i-stop-nuisance-calls%3F
You can ask for a new number, but there is normally a charge for this.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
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Phone number change

I want to change my area code but keep my prefix and number. Is that possible?

tigereyes1,
That is a great question. I can understand wanting to keep the prefix and number consistent. We can not guarantee that it would be available, but we can certainly do a search and try! You can call our customer service deparement at; 800-922-0204. Also, if you'd like us to check here you can accept my follow request, follow back, and send a PM.
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TrevorC_VZW
Follow us on Twitter @VZWSupport

HT5961 Why won't my phone number change so I can use key chain

HElp

I have the same issue....was able to go on, then I loaded a updated version and now I cannot make any calls....Why? .....Please HELP I need to SEE and talk to my son.

I cannot change my phone number. NEED HELP!!!!

I want to change my phone number, but the website always told me"The activity you are trying to perform is currently unavailable. Please try again later." What can I do for it?

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If you would like to try Live Chat they should be able to help you.
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Switching phone number from Virgin to BT - too lat...

Hi All.
I am currently with Virgin for phone and broadband, and will be getting BT phone and Infinity2 installed later this week.
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Phone number changed

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