Phone number issue with iMessage

As relevant backstory, I have recently changed my cellphone number(July).
With the new update, I can now iMessage between fellow iPhone users who have updated their phones. However, in order to iMessage them, they need to message my old cell number, and if they use my new number it just comes up as regular SMS. When a phone other than an iPhone messages my old number, the message does not come to me.
In my settings, both my phone and message settings, my old number is still displayed, though there is no issue with incoming or outgoing calls with my new number, or texting, just with iMessage. I cannot change the number in messaging, as the number is greyed out, and when I attempt to add my new number to the contact for iMessage, it tells me it is an invalid entry.
I have reset all my settings, as well as restored my phone(attempted to iMessage before reapplying my settings both times) with no success.
I have spoke with my provider(BellCanada) in person and with their tech support, as well as I spent time with Apple technicians today. I am currently waiting for a message back from Apple engineers, but that won't be until next week when I hear from them.
If anyone out there has any other suggestions or recommendations, that would be wonderful! Cheers!

Hi, I am in Australia and olso had this issue with iMessage.
I found the following procedure fixed it.
On all my devices supporting iMessage, i did the following.
Setting -> messages -> send & receive - > use your apple id -> sign out.
then
settings -> messages -> Turn "iMessage" off
settings -> Facetime -> Turn "FaceTime" off
on my phone (where I had the original issue)
ettings -> messages -> Turned "iMessage" on
waited two minutes for it to Verify and activate.
I was then ablle to send iMessages from my phone, using my phone number as the orginating address.
I then signed back in using my Apple id, and it was all good ;-)
Setting -> messages -> send & receive - > use your apple id ....
Hope this helps!

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I believe this would work except the phone number associated with ipad is not correct. If I follow these steps, the wrong phone number would be setup once again since the iphone's number used at the initial setup of the ipad is not the correct number.
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Need:iphone A with ipad A
Does this make sense?

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somehow, my daughters cell iphone number is the number associated with my i-message account on my ipad. How do I change it to MY cell i-phone number? The email address and password are correct, and I can see how to add another email address, but not how to change the phone number. Thanks.

iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support

How do I delete a phone number associated with iMessage?

My husband bought an iPhone and he set up his Apple ID. Now his phone number is associated with my iMessage account along with my number. When someone texts me he gets it too. When we text someone else they get the text from both of us. How do I remove his phone number from my account?

Hi Sycoffee,
Thanks for visiting Apple Support Communities.
It sounds like your device may be using your husband's Apple ID. You can check this from the following menu options:
On iOS devices, find out which addresses are enabled with FaceTime and iMessage by tapping:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
Settings > FaceTime > You can be reached by FaceTime at:
On OS X, find out which addresses are enabled:
In Messages, choose Messages > Preferences > Accounts. Select iMessage in the left column. Your contact preferences should appear under "You can be reached for messages at:."
In FaceTime, choose FaceTime > Preferences. Your contact preferences should appear under "You can be reached for calls at:."
Use these steps to unlink your phone number from his Apple ID:
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
Jeremy

Changing the phone number associated with iMessage in my iPad

Hi,
I bought an iPhone 3s, then an iPad 2' which then synced to my iPhone, using the same apple ID. This meant that the iMessage was synced between the iPad and the iPhone. All good so far.
I have now bought a new Iphone 5 , in addition to the iPhone 3, which has a new number. I change the phone number in my Apple ID to the new number, but my iPad still synced its iMessages with the old phone, not the new phone.
I intend to cancel he service with the old iPhone 3 and stop using that number.
However, I cannot find a way to change the number in my iPad to the new one.
I would appreciate some tips on how to do this. Thanks.

You will most likely have to sign out of Messages and FaceTime on all devices and start the process of setting up both apps all over again with the newest iPhone number - on the new iPhone. You can read this for more information. It tells you how you can link a phone number with your iDevices. The most pertinent information will be at the end of the kb article.
iOS nd OS X: link your phone number and Apple ID for use with FaceTime and Messages.
http://support.apple.com/kb/HT5538

HT5538 Is there anyway I can use just my phone number as my iMessage contact, I can't even select it with my email as it is greyed out

I Have an iPhone 5S and I'm just wanting to use my phone number as my iMessage contact. It only comes up with my email and everyone I iMessage say it only comes up with my email that is enabled and I want to just use my number to have the contact still saved. When I go to enable my number it is 'greyed out'

Hi Aylamcguire,
Welcome to the Apple Support Communities!
Make sure “Start New Conversations From” is set to your phone number. If it already is and/or messages continue to be sent with email address, it may be necessary to delete the message thread you already have going and start a new thread after your phone number is selected as the way to start a new message.
iOS: Troubleshooting Messages
Select your phone number when Sending iMessages in Settings > Messages > Send & Receive > Start New Conversations From.
Have a great day,
Joe

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I have visited my local apple store, they were unable to assist - suggested I make an appointment with Genius Bar, which is difficult because they don't work weekends...
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Source: http://support.apple.com/kb/ts4268
iOS: Troubleshooting FaceTime and iMessage activation
Symptoms
Learn to resolve issues with activating FaceTime and iMessage on your iPhone, iPad, or iPod touch.
Resolution
iPhone automatically registers your phone number for use with FaceTime and iMessage.
To use FaceTime with your Apple ID, navigate to Settings > FaceTime and tap "Use your Apple ID for FaceTime."
To use iMessage with your Apple ID, navigate to Settings > Messages > Receive At and tap "Use your Apple ID for iMessage."
When you enable FaceTime or iMessage with an iPad or iPod touch, you need to enter a valid Apple ID and password. Other users will be able to contact you on FaceTime and iMessage using this email address.If you see "Waiting for Activation", "Activation unsuccessful", or "An error occurred during activation"
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Update to the latest version of iOS.
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Go to www.apple.com in Safari to make sure that you have a data connection. You need a data connection to activate iMessage and FaceTime with your iPhone phone number.
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If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.You can still activate iMessage and FaceTime with your Apple ID when these status messages appear. You can see that you've activated FaceTime and iMessage with your Apple ID by tapping:
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How to Contact Apple: http://support.apple.com/kb/he57

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I am experiencing an issue as follows:
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Hi Tia8,
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http://support.apple.com/kb/HT5538
Regards,
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Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
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http://support.apple.com/kb/TS4268
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http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
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http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
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https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
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http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

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Hello davidsquestions,
The article linked below details the process involved in linking and unlinking phone numbers with your Apple ID for use with FaceTime.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
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Is it possible for a person to add your phone number into their imessage on an ipad without a notification popping up on your number?

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HT204053 How do I change the phone number associated with my Apple ID and messages on iPad

How do I change the phone number associated with my Apple ID and messages on iPad

If you mean for iMessage and FaceTime, the number is based on the iPhone number you set up iMessage and FaceTime on. If that number is no correct, sign out of these services on both your iPhone and iPad by tapping the ID (in Settings>Messages>Send & Receive and Settings>FaceTime) and selecting sign out. Then sign in first on your iPhone and confirm that the phone number is correct. Then sign in on your iPad.

HT1766 How do I change the phone number associated with my ipad mini wifi?

How do I change the phone number associated with my ipad mini wifi?

TestArchitect wrote:
Umm, incorrect. My new ipad retina wifi, and my wifes mini wifi both have a phyone number associated with them, in facetime and imessage. It syncs messages with teh iphone of that number, and facetime calls to that number go into BOTH devices... Yes, both devices ring when that number is sent a facetime request.
Again, anyone know how to change the number phone number associated with a ipad wifi only, for facetime and imessage apps?
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If you need to change that number, then you need a different Apple ID that is associated with a different iPhone number. Note, the number must belong to an iPhone with an Apple ID, otherwise it won't work.
The iPad itself has no number associated to it. It is linked to an Apple ID which in turn is linked to an iPhone that has a number.

Phone number issue with iMessage

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