Phone number missing in usage details
>Duplicate Post deleted. Please follow thread at the following link:
https://community.verizonwireless.com/message/922043#922043
Message was edited by: Verizon Moderator
Cell_Dude wrote:
Verizon allows you to block calls listed as UNAVAILABLE for a low monthly fee of just $4.99 per device. Just sign up for Usage Controls and select the option to Block certain calls, including UNAVAILABLE.
DUDE! Please stop flooding the community with the same message and pulling up ancient (over a year old) discussion threads! It is against the rules of the community forum here.
Similar Messages
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HT5538 Phone number missing on iPhone in facetime iD
Phone number missing on iPhone in facetime iD.
We are already follow your troubleshooting but we are still face of missing phone number in facetime id.Hello Morocute,
Thank you for the details of the issue you are experiencing with FaceTime. I recommend following the steps in the section titled "If you see 'Waiting for Activation' when trying to activate your phone number with iMessage or FaceTime on iPhone" in the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Unable to add phone number to my messages.app
Hello Everyone
I am unable to add my phone number to messages.app. Everything was working ok till this AM when I started messages.app and noticed my phone number missing. I have tried the following.
1.Restoring olderversion of messages.app from Time machine backup
2.Adding the phone number with add e-mail but then it says e-mail sent with no other information
3.Deleting and re-adding my account on icloud on my phone
Now, when I sign out and sign back in into messages.app it crashes and gives me the following errors.
any guidance?
Process: Messages [14923]
Path: /Applications/Messages.app/Contents/MacOS/Messages
Identifier: com.apple.iChat
Version: 7.0.1 (3314)
Build Info: iChat-3312000000000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [261]
User ID: 501
Date/Time: 2013-03-07 11:06:33.940 -0800
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 265928 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 711197 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 883E6435-CEBE-14A7-9972-AF20F6F62D6B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: retain
Performing @selector(buttonPressed:) from sender NSButton 0x7f9a05ba1d30
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff93b32710 objc_msgSend_vtable13 + 16
1 com.apple.CoreFoundation 0x00007fff93c95b42 -[__NSArrayM insertObject:atIndex:] + 1090
2 com.apple.CoreFoundation 0x00007fff93cfd515 -[NSInvocation retainArguments] + 213
3 com.apple.imcore 0x00007fff96aa0484 0x7fff96a6c000 + 214148
4 com.apple.CoreFoundation 0x00007fff93cd3737 ___forwarding___ + 775
5 com.apple.CoreFoundation 0x00007fff93cd33b8 _CF_forwarding_prep_0 + 232
6 com.apple.imcore 0x00007fff96ad3c26 0x7fff96a6c000 + 424998
7 com.apple.iChat 0x0000000100de8993 0x100db2000 + 223635
8 com.apple.imcore 0x00007fff96ac0402 0x7fff96a6c000 + 345090
9 com.apple.imcore 0x00007fff96ac2140 0x7fff96a6c000 + 352576
10 com.apple.CoreFoundation 0x00007fff93c9747a _CFXNotificationPost + 2554
11 com.apple.Foundation 0x00007fff8da73846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
12 com.apple.imfoundation 0x00007fff8dfa5522 0x7fff8df75000 + 197922
13 com.apple.imfoundation 0x00007fff8dfa54e3 0x7fff8df75000 + 197859
14 com.apple.imcore 0x00007fff96a725df 0x7fff96a6c000 + 26079
15 com.apple.imcore 0x00007fff96a8418b 0x7fff96a6c000 + 98699
16 com.apple.iChat 0x0000000100edb000 0x100db2000 + 1216512
17 com.apple.iChat.iMessagePreferences 0x00000001066f627e -[iMessagePreferences _clearAccountKeepingLogin:] + 885
18 com.apple.AppKit 0x00007fff8e6c0757 -[NSAlert didEndAlert:returnCode:contextInfo:] + 94
19 com.apple.AppKit 0x00007fff8e380d26 -[NSApplication endSheet:returnCode:] + 267
20 com.apple.AppKit 0x00007fff8e6c0a56 -[NSAlert buttonPressed:] + 265
21 com.apple.AppKit 0x00007fff8e573a59 -[NSApplication sendAction:to:from:] + 342
22 com.apple.AppKit 0x00007fff8e5738b7 -[NSControl sendAction:to:] + 85
23 com.apple.AppKit 0x00007fff8e5737eb -[NSCell _sendActionFrom:] + 138
24 com.apple.AppKit 0x00007fff8e571cd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
25 com.apple.AppKit 0x00007fff8e571521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
26 com.apple.AppKit 0x00007fff8e570c9c -[NSControl mouseDown:] + 820
27 com.apple.AppKit 0x00007fff8e56860e -[NSWindow sendEvent:] + 6853
28 com.apple.AppKit 0x00007fff8e564744 -[NSApplication sendEvent:] + 5761
29 com.apple.iChat 0x0000000100dc5175 0x100db2000 + 78197
30 com.apple.AppKit 0x00007fff8e47a2fa -[NSApplication run] + 636
31 com.apple.AppKit 0x00007fff8e41ecb6 NSApplicationMain + 869
32 libdyld.dylib 0x00007fff92fe17e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c1ccd16 kevent + 10
1 libdispatch.dylib 0x00007fff915e2dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff915e29ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8c1ca686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c1c9c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff93c81803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff93c86ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff93c866b2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8da62586 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8dac0612 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f266d96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8f488d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8f3eb724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8f3eb606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8f49e36f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 7:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24f89 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff959d22d4 CVDisplayLink::runIOThread() + 680
3 com.apple.CoreVideo 0x00007fff959d2013 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c1ca686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c1c9c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff93c81803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff93c86ee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff93c866b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8fadb6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8fad32de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c1cc322 __select + 10
1 com.apple.viceroy.framework 0x00007fff9137f2b4 VTPRecvProc + 315
2 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c1cc0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff92f24fc3 _pthread_cond_wait + 927
2 com.apple.viceroy.framework 0x00007fff91381d3b VTP_Select + 1247
3 com.apple.viceroy.framework 0x00007fff912e1e27 TPRecvProc + 436
4 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8c1cc322 __select + 10
1 com.apple.CoreFoundation 0x00007fff93cc64e6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 15:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8c1cc386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92faa800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92faa717 usleep + 54
3 com.apple.AppKit 0x00007fff8e668958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8dac0612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92f20742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff92f0d181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c1cc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff92f22eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff92f22cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff92f0d171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x8000000000000000 rbx: 0x00007f9a05929aa0 rcx: 0x8000000000000000 rdx: 0x00007fff7c095030
rdi: 0x00007f9a05929aa0 rsi: 0x00007fff7c060630 rbp: 0x00007fff5ee4cb30 rsp: 0x00007fff5ee4cae8
r8: 0x0000000000000000 r9: 0x0000000000000004 r10: 0x00007f9a0310a8b0 r11: 0x0000000097b25d70
r12: 0x0000000000000004 r13: 0x0000000000000018 r14: 0x0000000000000006 r15: 0x00007f9a03125d20
rip: 0x00007fff93b32710 rfl: 0x0000000000010246 cr2: 0x000000010ad3b000
Logical CPU: 3
Binary Images:
0x100db2000 - 0x10104ffff com.apple.iChat (7.0.1 - 3314) <7848E43B-43F2-3AE1-B9C9-E41E26D542D7> /Applications/Messages.app/Contents/MacOS/Messages
0x102ecf000 - 0x102ecfff9 +cl_kernels (???) <CE42029B-AD71-43B4-8FA9-622C0B007C60> cl_kernels
0x103310000 - 0x103310ff1 +cl_kernels (???) <9F329AC0-C2E3-4DEB-8071-54286D121FF1> cl_kernels
0x103379000 - 0x10337afff com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn (4.0.9 - 4.0.9f33) <EE2D9E29-794A-3731-B214-82A63D14AC1E> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothS COAudioDriver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Con tents/MacOS/IOBluetoothSCOAudioDriverPlugIn
0x103390000 - 0x103395fff com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <E807EE74-4241-36B2-87A6-92AFAE41D68F> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1034c2000 - 0x1034eaff7 com.apple.cmio.DAL.VDC_4 (301.0 - 4147) <52F61616-1034-3699-BD49-7860000A2671> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/ MacOS/VDC
0x104ba4000 - 0x104ba5fff com.apple.AddressBook.LocalSourceBundle (2.1 - 1167) <07E0DB43-14DD-3741-BCCA-31CE397A53BC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x104bb7000 - 0x104bbafff com.apple.DirectoryServicesSource (2.1 - 1167) <2BB7BD50-BBB3-3FA9-BAB1-04C704726905> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x104bc1000 - 0x104bc8ff7 com.apple.AddressBook.LDAPSource (2.1 - 1167) <DE65B6C3-27B2-3A8F-85AF-6B7E6C165AE4> /System/Library/Address Book Plug-Ins/LDAP.sourcebundle/Contents/MacOS/LDAP
0x104bd1000 - 0x104c24fff com.apple.AddressBook.CardDAVPlugin (10.8 - 332) <14042D69-8E1F-3241-A679-C7ED224F2C43> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x104c50000 - 0x104c61ff7 com.apple.NSServerNotificationCenter (5.0 - 5.0) <79D8FF5B-BBC9-3A86-8927-177738E5D857> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x104cb4000 - 0x104cbafff com.apple.iChat.Styles.Boxes (7.0.1 - 3314) <4A8CD722-54A2-35FC-9486-760B067D773D> /Applications/Messages.app/Contents/PlugIns/Boxes.transcriptstyle/Contents/MacO S/Boxes
0x104cc0000 - 0x104cc8fff com.apple.iChat.Styles.Balloons (7.0.1 - 3314) <146A7EC7-E9E4-3F9B-870B-C649C65059F0> /Applications/Messages.app/Contents/PlugIns/Balloons.transcriptstyle/Contents/M acOS/Balloons
0x1066e1000 - 0x1066e9fff com.apple.iChat.AIMPreferences (7.0 - 800) <6680C86B-84FB-375C-9BF7-962FB10D5F2F> /Applications/Messages.app/Contents/PlugIns/AIM.impreferencepane/Contents/MacOS /AIM
0x1066f3000 - 0x10670efff com.apple.iChat.iMessagePreferences (7.0 - 1) <A649DAC6-2EB9-3109-91F5-4A46F833DF55> /Applications/Messages.app/Contents/PlugIns/iMessage.impreferencepane/Contents/ MacOS/iMessage
0x106726000 - 0x10672efff com.apple.iChat.JabberPreferences (7.0 - 800) <7CD700A0-191E-3952-810C-3265A98565D5> /Applications/Messages.app/Contents/PlugIns/Jabber.impreferencepane/Contents/Ma cOS/Jabber
0x106737000 - 0x106738fff com.apple.iChat.BonjourPreferences (7.0 - 800) <19D85309-0191-35EA-8291-D9CB1F83A8F3> /Applications/Messages.app/Contents/PlugIns/Bonjour.impreferencepane/Contents/M acOS/Bonjour
0x10673d000 - 0x106742fff com.apple.iChat.PlugInPreferences (7.0 - 1) <BD8E1312-00D0-3039-A817-206BEDB024F2> /Applications/Messages.app/Contents/PlugIns/IMServicePlugIn.impreferencepane/Co ntents/MacOS/IMServicePlugIn
0x106d44000 - 0x106d4dfe7 libcldcpuengine.dylib (2.1.19) <50800DA2-7233-32E5-9553-A02171B68399> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x106d53000 - 0x106d56ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x106d5c000 - 0x106d5ffff com.apple.IOAccelerator (19.0.26 - 19.0.26) <0CA40D23-427D-3AF9-8C5C-E2592CEF3DFD> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x106d6e000 - 0x106d6eff1 +cl_kernels (???) <79450528-D4B5-4DC2-A34D-0FDF465DF807> cl_kernels
0x106d70000 - 0x106f27fff GLEngine (8.6.1) <94C4C4C0-E96C-30B2-8CD7-DE8D82CA74F1> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x106f5e000 - 0x1070a0fff libGLProgrammability.dylib (8.6.1) <FC866EA6-6263-3F51-BF7C-EA1A9A4162B4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x1070d4000 - 0x10716fff7 unorm8_bgra.dylib (2.1.19) <904EA51D-225A-38AF-B66C-84493C55C065> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10718e000 - 0x10742ffef com.apple.AMDRadeonX3000GLDriver (1.0.29 - 1.0.0) <AFF4FFE6-F389-3E65-A224-F7382FB94620> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x10747e000 - 0x10748bff7 libGPUSupportMercury.dylib (8.6.1) <5762E7E4-C76E-3442-8C30-3BA1DDCD8BAE> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x107a9e000 - 0x107e52fff com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.0.61 - 8.0.0) <2A12EDBB-1DF7-3638-BB7F-BBD7DB9DB3CB> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x107f70000 - 0x107f7eff7 libGPUSupport.dylib (8.6.1) <C8A361A5-8A82-375D-B50E-E520662F76B1> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x107f85000 - 0x107fb2fff GLRendererFloat (8.6.1) <B598274C-3C23-3EBB-A7C5-13C131FAC651> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x107fce000 - 0x107fcfff3 +cl_kernels (???) <7AF59997-0218-400F-AB58-ED838D8589ED> cl_kernels
0x10825f000 - 0x108260ff2 +cl_kernels (???) <205DDB37-BC4B-4A6D-A18C-B6FAB41DD5EC> cl_kernels
0x10842b000 - 0x10842bff3 +cl_kernels (???) <C798A817-3066-49A5-BFA5-44D2D26E0CDE> cl_kernels
0x108541000 - 0x108542ff3 +cl_kernels (???) <59CB4BAE-6C7C-4BCB-BED2-D79AFC5F7016> cl_kernels
0x108982000 - 0x108998ff7 com.apple.webcontentfilter.framework (3.1 - 5) <D76F41C5-DAEF-3298-BFF7-B63A92B32ACA> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
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0x7fff945a2000 - 0x7fff94999fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff949dc000 - 0x7fff949e8fff com.apple.CrashReporterSupport (10.8.2 - 415) <55783BF9-125E-3F9C-A412-6A095ECD9353> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/VersiRead this whole message before doing anything.
Back up all data.
Quit Messages if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (either may not exist):
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Leave the Library folder open. Log out and log back in. Try Messages again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit Messages again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
Test. If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.iChat
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup. -
How do I get the messages on my macbook to send from my phone number
I have been using my macbook pro for iMessage for at least a year. Yesterday I reset the password because I received a notification that there had been a log in to my iCloud from an outside source. Today I am messaging and the person receiving the iMessage tells me that now my email is appearing instead of my phone number. How do I fix this?
Hi Jewls1106,
Welcome to the Support Communities! The article below will explain how to link your phone number to your Apple ID to use with iMessage on your Mac.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Phone number missing on OS X
If your phone number isn't listed on your Mac, follow these steps:
Update to the latest version of OS X on your Mac.
Verify that you're using the same Apple ID that you're using on your iPhone.
Sign out of your Apple ID at these locations on your Mac:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
If your phone number still isn't listed on your Mac, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign out of your Apple ID on your Mac at the following locations:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Send & Receive and also in Settings > FaceTime.
Open FaceTime and iMessage, then sign in to your Apple ID in Preferences.
Have a great day!
- Judy -
Phone number not showing up in imessage and FaceTime on ipad or mac mini
I have the ipad, Iphone, and a mac mini. I am confused as to why my phone number is not showing up in imessage and facetime on my mac mini and ipad. I had it set up but for some reason it is not working now, it just shows my apple sign in email address. How can I fix this?
Hi, sarahr1987.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting resources I would recommend going through when experiencing this issue.
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/en-us/HT201349
Cheers,
Jason H. -
I cannot link my phone number to my iPad for iMessage
After I updated to the latest iOS, my phone number is no longer linked to my iPad for iMessage.
Hello, Kris2588.
Thank you for visiting Apple Support Communities.
Here is an article that will help you link your phone number to iMessage.
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
Jason H. -
I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?
Hey bill.rizzo2,
Thanks for the question. I understand your phone number is missing on your iPad as an option for iMessage. The following article provides steps to resolve this issue:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
1. Update to the latest version of iOS.
2. Verify that you're using the same Apple ID that you're using on your iPhone.
3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
4. Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
2. Sign in to your Apple ID on your iPhone.
3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
4. Sign in to your Apple ID on your other iOS devices.
Thanks,
Matt M. -
Can't see my phone number on iMessages anymore
cant see phone number on ipod imessages any more
Hello, gabreille71.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting resources I would recommend going through when experiencing this issue.
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
Jason H. -
Phone number doesn't link to i Message or facetime.
worked fine until I ran a "reset all settings" yesterday. and ever since than I can only link my email addresses but the phone number disappears. what am I missing here?
Hi there My Apples,
You may find the troubleshooting steps in the article below helpful. Note: While the troubleshooting steps are intended for the iPad and iPod Touch, they will still apply in this instance.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
-Griff W. -
How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email?
How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email? I've signed out and signed backed in on all devices but it still doesn't work. Phone number shows up on my iPhone only. Apple support article does not help, the screen don't even match mine.
Hi believer924,
Happy Holidays! What version of Mac OS are you working with? The article below will explain how to confirm your phone number is linked to your Apple ID for iMessage. On your Mac, you should be able to remove the checkmark in front of your email address in the "You can be reached by iMessage at" and "Start New Conversations from" sections of iMessage settings.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
http://support.apple.com/en-us/HT201349
Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
This feature is available with OS X Mountain Lion v10.8.2 or later.
On OS X, find out which addresses are enabled:
In Messages, choose Messages > Preferences > Accounts. Select iMessage in the left column. Your contact preferences should appear under "You can be reached for messages at:."
OS X:
Phone number missing on OS X
If your phone number isn't listed on your Mac, follow these steps:
Update to the latest version of OS X on your Mac.
Verify that you're using the same Apple ID that you're using on your iPhone.
Sign out of your Apple ID at these locations on your Mac:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
If your phone number still isn't listed on your Mac, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign out of your Apple ID on your Mac at the following locations:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Send & Receive and also in Settings > FaceTime.
Open FaceTime and iMessage, then sign in to your Apple ID in Preferences.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy -
My iMessages are only showing email not phone number
Can anyone please advise?
Hello PrestonGirl,
I found this article while researching what you are describing here, named iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage found http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number is not listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you are using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number is still not listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and also in Settings > FaceTime.
Now sign in to your Apple ID on your other iOS devices.
Take care,
Sterling -
How do you change the original registered phone number on the 3GS?
I am using a new sim in the 3Gs but the registered phone number on the device details remains the same so when you use imessaging it displays the old phone number. How do I change this?
Usually phone picks up this information automatically from the SIM.
You can change it from SETTINGS - PHONE - MY NUMBER -
Restore to new iPad- iMessage phone number is wrong
I lost my wifes iPad 1 to the band of grey. Purchased anew iPad 4 for me, restored my iPad 2 with the iPad 1 backup .everything worked except that the phone number is not updated. How do I change the number in iMessage?
Hey michaelfromgreenwood,
Thanks for the question. The phone number that appears in iMessage settings is going to depend on an iPhone that is associated with your Apple ID. For more information, see this article:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number is not listed on an iPod touch or iPad, follow these steps:
1. Update to the latest version of iOS.
2. Verify that you're using the same Apple ID that you are using on your iPhone.
3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
4. Sign in to your Apple ID with FaceTime and iMessage.
If your phone number is still not listed, follow these steps:
1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
2. Sign in to your Apple ID on your iPhone.
3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and also in Settings > FaceTime.
4. Now sign in to your Apple ID on your other iOS devices.
Thanks,
Matt M. -
Send and Receive iMessages: Phone number is greyed out
I just updated to IOS8...then iTunes informed me i had to restore my phone, so I did and now my phone will only send/receive texts to my email or iCloud account. It won't work to choose my phone number, it is greyed out.
Please help!!Hi there brosterl,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
-Griff W. -
How to change phone number in Imessage and "waiting for Activation"
i use my iphone5 - factory unlocked between two countries with two different sim card. When i am in the USA i can use both my both number and email address to send imessage.
I notice when i am in jamaica i can use only my email address to send imessage.
I tried just about everything i see in these forum.
I signed out of my apple ID and started to reactive my imessage. I notice when i am setting up it displayed my local phone number and email address as method person can contact via imessage. however aster clicking ok, i noticed it is still displaying my att phone number. the phone number area is grayed out.
I even update the local number to my apple id.
added the local number also to my contact in the phone.
I tried everything possible
also it s saying "waiting for activation" some time now.Hello Spum,
It sounds like you are not able to activate your phone number for iMessage usage when you are in Jamaica. I recommend following the steps in the section titled "Troubleshooting telephone-number activation (iPhone only)" in the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thank you for using Apple Support Communities.
Best,
Sheila M.
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