Phone Number Transfer works strangely

I just opened up an account and got a new number. When I did this I transferred my wife's pre-paid T-Mobile number to my plan. So both of us are now on Verizon, on the same plan. When she calls my number it works fine, but when I call her number, it goes to her T-Mobile phone. I've since removed the T-Mobile SIM card and turn off that phone, but calling her number goes straight to voicemail (implying that it's still calling the T-Mobile number). What should I do?
Thanks

snotyak,
I would first like to welcome you to the VZW family! We want to make sure your wife is able to make and receive calls on her new phone. What make/model device does she have? Is your wife able to place call, text, and use data on her phone? If your wifi has a 4G device, please try powering her new phone off and on and then test to see if you can call her. If she has a 3G or basic phone dial *228 option 1 then test calling her again.
LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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