Phone numbers/address book

I did a factory reset the other day and I did backup before and restored and have lost all contacts but the names of them appear on call log how do I got my numbers back. There is an open app called enterprise activation and it says address book initializing for my email and has been like this for days. Does this contain my numbers?

Do another factory reset but this time follow these instructions. Then do the restore again.
http://www.blackberry.com/btsc/KB31291
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    I'm able to export Address Book contacts as vCards and then import them into one of the new Samsung a900 "Blade" Sprint phones using Bluetooth, but with a couple of vexing problems.
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    All metioned problems are Samsung's fault. Blame them.
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  • Address book files corrupt when transfered to motorola phone

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    Motorola phone and Address Book might not agree of what a correct VCard is.
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