Phone off with an error message

I can't switch on my phone, is giving me an error message as www.bberror.com/bb10-0015
I am frustrated. Please help.

mamabele wrote:
I can't switch on my phone, is giving me an error message as www.bberror.com/bb10-0015
I am frustrated. Please help.
Well, according to the article in the link you provided, it says to try and reload the OS following the instruction in the KB provided in the explanation for the error.
It also says that if the reload failed, it is suggested to go back to where you purchased the phone and have it serviced there
Using the Playbook and the Z10 and the Z30 and loving them
Martin

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See:
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http://img.photobucket.com/albums/v293/Aines/photo3.jpg
http://img.photobucket.com/albums/v293/Aines/photo1.jpg
http://img.photobucket.com/albums/v293/Aines/photo2.jpg
That's what I always get, sometimes I'm just using safari sometimes I may be on football manager but thats the message I receive when it just shuts off
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Microprocessor 2.10 GHz Intel Pentium Processor B950
Microprocessor Cache 2MB L3 Cache
Memory 4GB DDR3 SDRAM (1 DIMM)
Memory Max Maximum supported = 8GB
Video Graphics Intel HD Graphics
Video Memory Up to 1696MB
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thank you

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Phone off with an error message

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