Phone replaced multiple times = upgrade?
Hello,
I bought a Droid Incredible 2 only about eight months ago, and right off of the bat i started having issues. It lags, crashes, freezes CONSTANTLY. About 6 months in it stopped charging, and I have insurance and warranty, so I simply got it replaced. A month after that, my SD card stopped reading, my phone stopped vibrating, and of course the lagging/crashing/etc still going on. I got it replaced again. I'm once again having issues now. I was talking to a friend about it who told me her daughter had the same problem - and after the third phone replacement, you are able to upgrade your phone even if it hasn't been two years. I /really/ don't want to have to deal with this phone for another year and a half, it's awful. Every time i get it replaced nothing matters. I also don't want to have to pay the $375 to break a contract with a basically garbage phone.
There are no policies stating that after so many replacements you get to upgrade. Some people are able to on a case by case scenario and it's entirely up to Verizon Wireless whether or not they'd let you. You're more likely to get an alternate replacement instead though.
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MmB2 wrote:
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Reset the SMC:
http://support.apple.com/kb/ht3964
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