Phone replaced multiple times = upgrade?

Hello,
I bought a Droid Incredible 2 only about eight months ago, and right off of the bat i started having issues. It lags, crashes, freezes CONSTANTLY. About 6 months in it stopped charging, and I have insurance and warranty, so I simply got it replaced. A month after that, my SD card stopped reading, my phone stopped vibrating, and of course the lagging/crashing/etc still going on. I got it replaced again. I'm once again having issues now. I was talking to a friend about it who told me her daughter had the same problem - and after the third phone replacement, you are able to upgrade your phone even if it hasn't been two years. I /really/ don't want to have to deal with this phone for another year and a half, it's awful. Every time i get it replaced nothing matters. I also don't want to have to pay the $375 to break a contract with a basically garbage phone.

There are no policies stating that after so many replacements you get to upgrade.  Some people are able to on a case by case scenario and it's entirely up to Verizon Wireless whether or not they'd let you.  You're more likely to get an alternate replacement instead though.

Similar Messages

  • RAM & Logic Board Replaced Multiple Times, Still Beeping 3 Times

    Hello! I am new to this community, so I apologize if I am posting in the wrong area.
    To begin, I purchased my macbook pro in July of 2011. It has been running perfect until about a month ago. I was on safari, and it froze and began beeping 3 times. I restarted it several times and the same thing happened over and over again. After calling Apple support, I realized it was a RAM issue. So, I decided before I took it to Apple, I would puchase 8 gb of RAM to upgrade from the 4 it currently had. I bought 2 sticks of 4 gb memory and Appke installed it. It worked for a weekend, and on Sunday night I turned my computer off for the first time. When I turned it on, the beeping and freezing returned. Next, I took it back to Apple a few days later and ordered Crucial memory (2 sticks of 4 gb). I took it in and Apple decided that the Logic Board was the problem also... So, they replaced the logic board, and installed the new Crucial RAM. It worked for 2 weeks, and then I turned it off (not for the first time since having the new logic board and crucial RAM) and it began beeping and froze the next time I turned it on. Took it back to Apple, and they are telling me it is the Crucial RAM and that they are bad sticks, although it worked fine for 2 weeks with that RAM. My questions are:
    Should I just take it back with original memory and let them replace it back to 4 gb (2 sticks of 2 gb)?
    What else could be causing all of this?
    I also noticed, in two weeks it was working, that it would get very hot and the fans would be going full force. All I had open at the time: Netflix on Safari and finder.
    I am begging for help, this has been a nightmare.
    Thanks so much!!

    What happens when you install the original RAM? 
    (I am surprised that Apple was willing to install the RAM modules you purchased. Usually one has to buy RAM from them in order to have them install it.)
    MmB2 wrote:
    I also noticed, in two weeks it was working, that it would get very hot and the fans would be going full force. All I had open at the time: Netflix on Safari and finder.
    Reset the SMC:
    http://support.apple.com/kb/ht3964
    If there is no change, Post an image of Activity Monitor set to ALL PROCESSES and % CPU to display values from high to low.
    Ciao.

  • HT4946 I am upgrading from iPhone 3 to 5. I have backed up my 3 on iTunes. I keep getting an error when I try to download all info to the 5.   The error says I have disconnect my phone but I haven't. Happened multiple times. Any help would be appreciated.

    I am upgrading from iPhone 3 to 5. I have backed up my 3 on iTunes. I keep getting an error when I try to download all info to the 5.   The error says I have disconnect my phone but I haven't. Happened multiple times. Any help would be appreciated.

    Are you running iTunes 11.0.1 (current version)?  If not, get it at http://www.apple.com/itunes

  • When I updated my phone to iOS 5 it copied my photos multiple times

    When I updated my phone to iOS 5 it copied them multiple times.

    I lost all my data from my iPad when I upgraded to iOS4.  Luckily I got most of it back with a restore to backup.  I recently got an iPhone 4S.  When I went to set it up I realized that I hadn't upgraded the iPad to iOS5.  When I attempted the upgrade it said I couldn't do a backup - something about an error during the back up.  I had to reset to factory settings in order to upgrade and I again lost all my data.  Unfortunately the last time the iPad actually completed a back up was May of 2011.  I'm attempting to restore to the May settings and see if I can recover any data or if I'm SOL.  Any idea why the recent upgrades are mucking up machines?  The early upgrades went smoothly.  Only the last 2 have been problematic.

  • Firefox won't sync to my Android device, even though I have logged in (to the new Sync), and unlinked and relinked my phone and PC multiple times. Help?

    Pretty much just what the question says. I got a new phone, logged into sync on Android, and my phone will not populate the information that it should from my sync account. I am running the new sync, am updated to the current version on both platforms, have all the appropriate boxes checked, and have tried logging out and then back in again, multiple times, in attempt to reset the sync to populate the information. Any help would be appreciated.
    Thank you.

    When you say 'Sync' do you mean to the cloud?
    I suspect there is some issue were space used is being reported incorrectly.
    My iPad mini only has a 97Mb file to sync to cloud (I don't try to sync much of it), I have 2.2 free space in the cloud, and it won't sync. I've also noticed that some games like Fieldrunners won't save games, nor will the Drawing Pad app save pics my kids create. All of these issues seem related to how the iPad views it's own use of space.
    Getting close to wiping the thing and starting again. Even an OS upgrade to 8.1.1 hasn't helped.

  • I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. Help

    I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. It just wont give me my notifications. Help please.

    Go to Settings > Privacy > Location Services.
    Turn off SnapChat.
    Go to Settings > Notification Center
    Turn off SnapChat.
    Restart the device.
    Go to Settings > Privacy > Location Services.
    Turn on SnapChat.
    Go to Settings > Notification Center
    Turn on SnapChat.
    Test the issue.

  • How to find and replace multiple cells at a time

    I am doing repetitive work re find text in numbers but then replace following cells with text. How can I find and replace multiple cells at a time?
    i.e. doing my own budget spreadsheet and coding all transactions with description and code

    Did you try the "Find/Replace" dialog box?:
    Then click the "Replace All" button in the bottom left.

  • HT5796 I was on a a different Apple ID and I logged out because they didn't want me on there anymore so I figured out how to make one and now it's not letting me upgrade or download anything. I rebooted my iPhone 5, iOS 7.0.4 multiple times nothing fixed

    I was on a a different Apple ID and I logged out because they didn't want me on there anymore so I figured out how to make one and now it's not letting me upgrade or download anything. I rebooted my iPhone 5, iOS 7.0.4 multiple times nothing fixed my problem.

    I was on a a different Apple ID and I logged out because they didn't want me on there anymore so I figured out how to make one and now it's not letting me upgrade or download anything. I rebooted my iPhone 5, iOS 7.0.4 multiple times nothing fixed my problem.

  • TS1368 My child has put in the wrong password on my phone multiple times, my iPhone now says "iPhone is disabled connect to iTunes", But when I try to connect to iTunes on my laptop it says unable to connect due to a password is on the phone? What do I do

    My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?

    You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.

  • While upgrading my iPhone5 OS to iOS 7 'Term & Condition' page for iCloud  keep coming even after Agreeing multiple times.

    Hi,
    I am upgrading the OS of my iPhone5 to iOS7 directly from the device.
    It downloaded and started upgrade. During the upgrade process I got stuck in 'Terms & Condition' for iCloud.
    I clicked on 'Agree' buttom multiple times. Still itnstallation is not moving forward. It always remains in the same page.
    Now I cannot come out the installation process. Even the 'Disagree' option is not taking me out from the 'Terms & Condition' page.
    What may be the possible reason? Am I going wrong anywhare?
    Regards,
    Rajesh

    There are various solutions to this posted in this discussion: https://discussions.apple.com/thread/5321627?start=0&tstart=0.  Perhaps you'll find one that will work for you.

  • Picture "mms" email sent multiple times when sending to another phone

    I sent a picture using gmail to a friend's cell phone (Verizon) to [email protected] so they can get is as an MMS text. They received the message, but about a day or two later they received the message again about 15 times. I went into my sent folder and deleted the message and that seemed to stop it from being sent. This has happened multiple times. Anyone know why it would be doing this? Hopefully MMS will be added in a future update it would make it so much easier to send and receive pics.

    Not sure why and although I've done this only a few times, I have not experienced the same but I haven't used a Gmail account for this. Do you access another email account on your iPhone besides your Gmail account? If so, try using another account for sending all MMS via email to see if the same occurs.

  • TS1398 My iPhone is not showing that its connected to wi-fi at home. My laptop is connected, but the phone is only showing 3G. I've turned the phone off and on multiple times, turned wi-fi on & off multiple times, all with the same result of no wi-fi.

    My iPhone is not showing that it is connected to wi-fi. My laptop is showing the wi-fi signal with a completely strong signal.  I have turned the phone off & on multiple times, and have turned the wi-fi (on the phone) off & on multiple times as well, all with the same result. Help!!! Any suggestions?

    Poof! It's working like normal! Thanks Lawrence! Guess I have to learn patience!

  • HT4623 I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?

    I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?

    Restore the device using the most recent backup.
    If you have not backed up the device recently, then there is nothing to restore.

  • I-phone shuts off, I have to hold the home and power button at the same time to get the icon to show up.  Then have to hold the home button.  I'm restoring my phone multiple times a day just to get it to work. help!

    i-phone shuts off, I have to hold the home and power button at the same time to get the icon to show up.  Then have to hold the home button.  I'm restoring my phone multiple times a day just to get it to work. help!

    Are you restoring as new?

  • Ipad2 crashes multiple times a day after ios7 upgrade.

    Ipad2 crashes multiple times a day after ios7 upgrade. This does not seem to be an app specific problem and has happened with Safari, other browsers, games, books, etc. The screen freezes and then the app closes to the reveal the desktop. I use the ipad exclusively in landscape. I have purged memory several times and tried re installation. I never had a problem with the device prior to the upgrade. Any suggestions or solutions? Many thanks.

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
    If the issue persists...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

Maybe you are looking for