Phone restarting....

My phone keeps freezing and restarting on it's own. I have an Iphone 4. Every time I try to restore it Itunes says my network has timed out. I have the latest version of Itunes. I don't want to have to drive 30 miutes to go to the apple store again. This is a new phone with the same problem as my old one. Could it be one of the Apps I downloaded?

Hi Roberts1102,
Awesome! We want your device to work properly at all times. A battery pull is a great troubleshooting step to resolve simple issues with the device like restarting oR freezing. If the issue occurs again, please let us know.
Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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