Phone runs slow

I am constantly clearing the cache and rebooting the phone.
It's always running slow and I get messages that the App is not responding.
It locks up so bad sometimes I can't even answer calls!
I tried to put it into safe mode, and I get constant message that home screen is not responding.
I'm tired of this phone I need help please!!!

    conky0,
I'm sorry to hear that you are currently experiencing these issues, but we are here to help resolve these concerns. We appreciate you taking some of the necessary troubleshooting steps in advance. The next step we may want to take is performing a hard reset on the phone.
For more steps click http://vz.to/1hseekS
Is the device still covered under the warranty?
EfrainM_VZW
Follow us on Twitter @VZWSupport

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    Problem description:
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    EtreCheck version: 2.1.8 (121)
    Report generated 1 January 2013 01:13:24 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 606
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 0:19:36
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (178.62 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPhone
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.2.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.13) [Click for support]
        [not loaded]    com.novatelwireless.kext.wwan (3.0.15) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.31.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.22.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.3) [Click for support]
            /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.3GData (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.NWVBE (3.0.15) [Click for support]
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    cn.com.zte.usbswapper.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.ncp-e.ncpmon.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    cn.com.zte.PPPMonitor.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [unknown]    com.ncp-e.vpn.service.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [loaded]    com.sierrawireless.SWoCTool.plist [Click for support]
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        [loaded]    com.akamai.client.plist [Click for support]
        [failed]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    com.zeobit.MacKeeper.Helper [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mobile Connection Manager    UNKNOWN  (missing value)
        Spotify    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 11.5.2r602 [Click for support]
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.3 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
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        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        SiteAdvisor
        Photo-zoom V10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             7%    mdworker
             5%    WindowServer
             1%    coreservicesd
             0%    BBLaunchAgent
             0%    firefox
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        417 MB    firefox
        103 MB    mds_stores
        73 MB    ocspd
        56 MB    Dropbox
        46 MB    mds
    Virtual Memory Information: ℹ️
        1.31 GB    Free RAM
        1.68 GB    Active RAM
        613 MB    Inactive RAM
        682 MB    Wired RAM
        506 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 11, 2015, 07:24:21 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-11-192421_[redacted].panic [Click for details]
        Mar 11, 2015, 07:04:13 AM    /Library/Logs/DiagnosticReports/coreaudiod_2015-03-11-070413_[redacted].crash
        Mar 5, 2015, 06:19:08 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-03-05-181908_[redacted].crash
        Mar 5, 2015, 08:02:38 AM    /Library/Logs/DiagnosticReports/coreaudiod_2015-03-05-080238_[redacted].crash
        Feb 24, 2015, 07:15:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-24-19 1531_[redacted].crash
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        Feb 18, 2015, 06:28:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-18-18 2856_[redacted].crash
        Feb 18, 2015, 01:05:20 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-02-18-130520_[redacted].crash
        Feb 17, 2015, 09:53:34 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-02-17-215334_[redacted].crash
        Feb 16, 2015, 04:04:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-16 0431_[redacted].crash
        Feb 16, 2015, 03:46:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 4638_[redacted].crash
        Feb 16, 2015, 03:15:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 1525_[redacted].crash
        Feb 16, 2015, 03:00:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 0018_[redacted].crash
        Feb 16, 2015, 02:32:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-14 3231_[redacted].crash
        Feb 16, 2015, 01:41:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 4138_[redacted].crash
        Feb 16, 2015, 01:40:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 4012_[redacted].crash
        Feb 16, 2015, 01:40:11 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-134011_[redacted].hang
        Feb 16, 2015, 01:24:31 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-132431_[redacted].hang
        Feb 16, 2015, 01:24:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 2429_[redacted].crash
        Feb 16, 2015, 01:20:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 2026_[redacted].crash
        Feb 16, 2015, 01:20:17 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-132017_[redacted].hang
        Feb 16, 2015, 01:09:03 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-130903_[redacted].hang
        Feb 16, 2015, 01:05:33 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-130533_[redacted].hang
        Feb 16, 2015, 01:05:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 0518_[redacted].crash
        Feb 16, 2015, 12:26:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-12 2616_[redacted].crash
        Feb 16, 2015, 11:07:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-11 0703_[redacted].crash
        Feb 15, 2015, 08:20:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-15-20 2026_[redacted].crash
        Feb 15, 2015, 08:05:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-15-20 0500_[redacted].crash
        Feb 13, 2015, 06:36:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-18 3658_[redacted].crash
        Feb 13, 2015, 02:43:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-14 4323_[redacted].crash
        Feb 13, 2015, 01:54:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 5403_[redacted].crash
        Feb 13, 2015, 01:28:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 2816_[redacted].crash
        Feb 13, 2015, 01:19:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 1944_[redacted].crash
        Feb 13, 2015, 12:48:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/McAfee LiveSafe - Internet Security_2015-02-13-004814_[redacted].crash
        Feb 13, 2015, 12:48:02 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/McAfee LiveSafe - Internet Security_2015-02-13-004802_[redacted].crash
        Feb 12, 2015, 01:28:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 2825_[redacted].crash
        Feb 12, 2015, 01:22:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 2248_[redacted].crash
        Feb 12, 2015, 01:16:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 1651_[redacted].crash
        Feb 12, 2015, 01:12:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 1207_[redacted].crash
        Feb 11, 2015, 08:17:20 PM    /Library/Logs/DiagnosticReports/iMovie_2015-02-11-201720_[redacted].hang
        Feb 11, 2015, 06:16:12 PM    /Library/Logs/DiagnosticReports/fmpd_2015-02-11-181612_[redacted].crash
        Feb 11, 2015, 04:38:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-11-16 3818_[redacted].crash
        Feb 9, 2015, 09:15:21 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-02-09-211521_[redacted].crash
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    You have at least 4 different mobile phone software installed.  Rid the MBP of the ones you do not hjave anymore, especially the Blackberry (assuming you no longer have one).  Also rid the MBP of Mackeeper, you do not need it and it is notorious for slowing down a Mac.
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  • Mac book running slow I tried etresoft but not sure how to inturpret the resultsmac book running slow I tried etresoft but not sure how to inturpret the result

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    Report generated March 28, 2015 12:02:27 PM HST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
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        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
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        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
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    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple, Inc. MacBook Pro
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        [running]    com.Affinegy.InstaLANa.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [unknown]    com.Affinegy.InstaLANd.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Spotify    Application  (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.1
        AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
        AdobePDFViewer: Version: 10.1.3 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            22%    iTunes
             5%    ReportCrash
             2%    WindowServer
             1%    Microsoft PowerPoint
             1%    Google Chrome
    Top Processes by Memory: ℹ️
        241 MB    Google Chrome
        137 MB    Google Chrome Helper
        107 MB    Microsoft PowerPoint
        103 MB    Dropbox
        94 MB    mds
    Virtual Memory Information: ℹ️
        440 MB    Free RAM
        2.27 GB    Active RAM
        536 MB    Inactive RAM
        1.05 GB    Wired RAM
        8.03 GB    Page-ins
        908 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 12:01:57 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
        Mar 28, 2015, 12:01:36 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
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        Mar 28, 2015, 12:00:31 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
        Mar 28, 2015, 12:00:20 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
        Mar 28, 2015, 12:00:20 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
        Mar 28, 2015, 12:00:10 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
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