Phone says extended after updating to iOS 8.1
i updated to iOS 8.1 last monday and since then my phone has been stuck on extended i called verizon and tried everything they told me to do. I even restored my phone but it still says extended. Vericon said Apple should fix it but it's been over 10 days and I still don't see an update or anything. I don't know what to do anymore
Things I have already tried:
- logging out of itunes, then restarting
- unlinking the device via the 'view Apple ID' menu
- updating to iOS 8.1.2
correction to my original post, it is not all purchased movies and shows it is trying, just 9 specific ones.
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i need an answer as soon as possible.. thank you!
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
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after updating to iOS 6.0.1 my iphone 3s won't recognize my SIM card. i updated my phone through iTunes, what happened to my phone?
If it now says "invalid" or "unsupported" SIM, your iPhone was almost certainly hacked to unlock it from the original cell carrier and updating has now removed that hack and the iPhone has relocked back to that original carrier. You will have to contact that carrier and ask if it would be possible to get your iPhone officially unlocked.
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The iphone 3GS is unable to activate after updating to iOS 6 i'm connecting it to iTunes but it says there is no SIM card which there is plz help
iPhone 3GS, iOS 6Your iPhone was "unofficially" unlocked by some means to work with a different carrier. Now that you have updated it has relocked to the original carrier. If you do not know who the original carrier was you will need to call AppleCare and give them the model and serial number of your iPhone. Then you will need to contact that carrier to see if they have a process to unlock the phone and if you qualify.
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After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
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Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
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iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
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Hi chuckrabaw,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is searchiong for a network. It looks like you have already done some troubleshooting. There are a few steps listed in this article you did not mention trying, they may be able to help the issue.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
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Head phone volume controls are not working after updating to ios 6.1 y?
head phone volume controls are not working after updating to ios 6.1 y?
I have tried my head phone with other iphone still the same problem may be my head phones has been not working need to chek my iphone with other head phones which are working
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AFTER UPDATING THE IOS 8 IN MY IPHONE THE PHONE MEMORY REDUCED TO 5.5 GB WHICH IS VERY LOW COMPARED TO 8GB. IWANT DEGRADE IT TO IOS 7.1.2
You must have upgraded the device directly through WIFi, restore your device via ITUNES and thats gonna work, it will reduce the space occupied by the new software installation
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model: iphone 4s (MD235J/A)
VERSION:8.3 (12F70)
Problem: after updating to ios 8.3 and restarting my phone it wont show cellular service.(no service)Confirmed solution from Apple:
You need to do a full OS restore through iTunes on your phone. You can then restore from an iCloud or iTunes backup to be back in business. It *****, but that's the only solution right now. -
my iphone 6 plus after updating to IOS 8.2 seems to have a problem with the touch id witch doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' . I have multiple fingerprints and none of them appear to work.
Hi Giannis,
If you are having an issue with Touch ID not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
Use Touch ID on iPhone and iPad - Apple Support
Start with the section titled Clean the Touch ID sensor and then Get help with Touch ID.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
My I Phone 3gs is automatically shutting down after updating to IOS 6.0.1 so request all to please guide ehat to do with phone...
Restore the phone as new, and you will have to redownload your apps back to the phone and put your other content back in. As of right now you have nothing so, you have nothing to lose.
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After updating to IOS 8, my phone won't recognize my TV.
After updating to IOS 8, my phone won't recognize my TV via AV cable.
Same problem here on four devices, two of which aren't even running iOS 7. App updates just disappear from the app store app and the app tells me all my apps are up to date when they aren't.
This problem fixed itself on the iPhone 4 this morning after I synced it with iTunes last night. My iPad 3 is now listing app updates, but it stalls when I try to download them, so I'm updating via iTunes now.
I suspect this is a server problem on Apple's end (I noticed iTunes match isn't working this morning either....). Try syncing your phone with iTunes in the meantime or updating each app individually through the purchased app list (just click on it and you can update on a per app basis). -
After updating to IOS 8.2 my iphone 5 constantly searches for a network. I have tried resetting network, restoring from an earlier back up, resetting as a new phone - all of which have been unsuccessful… HELP !!
Hi chuckrabaw,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is searchiong for a network. It looks like you have already done some troubleshooting. There are a few steps listed in this article you did not mention trying, they may be able to help the issue.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Cheers,
Mario -
please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error
I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps. Here is what Apple tech support emailed to me:
I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
Please follow this steps:
1) Double tap the home button
2) Hold down on an icon
3) Tap the red "X" on iTunes, and the App Store.
4) Tap Settings > Store > Tap your Apple ID, and choose sign out
5) Tap Settings
6) Tap General
7) Tap Reset
8) Tap Network Settings
Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again.
Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7.
Otherwise I'm having a little success with this. Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all). So far it has been a very lengthy, iterative process.
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