Phone screen is cracked. was in a lifeproof case. just bought phone in january 2013. is it covered under apple one year warranty?
my iphone 4s was in a lifeproof case, when the screen got cracked. (yes, i have contacted lifeproof) i just bought my phone in January of this year, so i havent had it a year. im just wondering if it is covered under apples 12 month warranty? and do i just take it into where i bought the phone from? Thanks!
Hi courtney,
Did you purchase AppleCare + with your iPhone? If you did, then you are covered for two incidents of accidental damage subject to a $79 service fee plus tax. Otherwise, you would have to pay for the out of warranty replacement.
Cheers,
GB
Similar Messages
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is a single crack on the front screen of an iphone 5 for verizon covered under the one year warranty at no cost
Not unless the crack is determined to be caused by a manufacturing error.
Accidental damage is not covered under the standard one year warranty, which is a limited manufacturing warranty, not insurance. -
HT3302 Is a cracked screen covered under the one year warranty?
Is a cracked screen covered under the one year warranty?
No.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
Is a cracked screen covered under the one year warranty
Is a cracked screen covered under the first one year warranty on an ipod touch?
I'm afraid not:
What type of damages are not covered by my warranty?
Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, liquid damage, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details. When a service is not covered under the warranty, Apple will return your original iPod to you without providing service, and may hold you responsible for shipping costs, plus any applicable sales tax.
An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPod that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details.
copied from Apple - Support - iPod - Service -
I have an iPod touch that was a gift this past Christmas. I cracked the screen and don't know if it can be replaced. I've been told it can be at an Apple Store. Is this true?
1. No.
2. Contact Apple and ask. You'll need to pay for a repair or replacement.
(83864) -
i just changed my iphone 4s and received another one as i was still under my one year warranty, and now when i play music via headphones there is a volume limit on it, i have tried to turn it off but it wont turn off someone please help>>>
Hi kingminjing,
Have you checked your Control Panel to make sure you don't have the flashlight turned on?
Swipe up from the bottom of the screen and make sure the flashlight icon (bottom left-hand corner) is not white. If it is, tap on it to turn it off.
Cheers,
GB -
My ipod touch has a cracked screen is it covered by the one year limited warranty?
Apple will exchange yuor iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A thrid-part place like the following may be less expensive. Google f
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screensr more places. -
Is a cracked screen covered under the 1 year warranty?
I have had my ipad2 for 9 months and the screen is cracked? Is this covered under the 1 year limited warranty?
tjyambor wrote:
I have had my ipad2 for 9 months and the screen is cracked? Is this covered under the 1 year limited warranty?
In the extremely unlikely event that the screen is damaged due to a manufacturing defect, it would be covered under the warranty. You would have to prove that to Apple that it is a manufacturing defect and not accidental damage. You can read this to see what you replacement options are.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad -
Can someone please help?
No. It is probably not covered but only Apple can tell you for sure after they have had a chance to examine it.
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Please help. I have a cracked screen!
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
This is cheaper
iPod Touch Repair Digiexpress
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Can anyone help please? thanks!
- Typically it is not covered by the Apple warranty. However, sometimes the Genius at the Apple Genius Bar will give you a replacement at no additional cost. Make an appointment at try.
- Apple price for an exchange iPod:
Apple - Support - iPod - Repair pricing
- Third-party places aew lwaa expensivw. Here is ne but you voaid the remainder of yur warranty.
DigiExpress.us - The iPad Repair Professionals
- Replace it yourself:
iFixit: The free repair manual -
My phone screen is cracked and my LCD is broken. I need to reset to factory settings before I discard it, how can I do this? I was able to get it into recovery mode, I unconnected it from my Find my iPhone (i couldn't erase that way because I can't connect to WIFI with the screen not working). I clicked restore iPhone from iTunes, but it's been sitting on "Contacting the iPhone software update server..." for over 40 minutes. Should I restart this process or is it supposed to take a really long time? Thanks!
My phone LCD is broken and I need to reset to factory settings before I discard it like how you did earlier but how do you got into recovery mode to unconnected it from your Find My iPhone as I can't connect to WIFI with the screen not working?
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I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?
To replace your phone's screen costs $109US and I don't see why having Apple replace the screen would void your warranty.
http://www.apple.com/support/iphone/repair/screen-damage/ -
I Have a ipad mini i bought my dad as a gift and he let my little brother play on it frequently (9 years old) and one day he dropped it in its case, it seemed fine till a hairline crack in the corner began to swim across the screen. It's still within the one year warranty i checked online but im not sure what apple will do for me or can do for me? Can it be replaced?
It will cost you approximately US$219.00.
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad -
Does the one year warranty that comes with my phone cover the charging cord ?
I have an iphone 4S and the charging cord that came with the phone has stopped working. I was wondering if the one year warranty that i have for my phone covers the charging cord ?
if the cable is damaged you will need any way another one, so call Apple and ask for replacement and in case they recieve the Cable and they find out that it's covered they will bill you and then you will see that the deposit is less expensive then to buy new Cable
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