Phone screen not lighting up?

I have an LG Extravert, prepaid. For the past month or two, I have had a lot of difficulty with the screen. It often does not light up. It lights up, but nothing displays, and it often shows up in negative, or backwards, or fades away. I have been trying for an hour and a half to get it to light up, without success. If I can't fix this or I have to get it repaired, I'll have to buy a whole new device, somebody help!

    Hello Doctorcatfish
I'm so sorry your having screen issues with your Extravert. I'm not showing any known issues with the screen on that device. We may need to troubleshoot it further to get to the root cause. Please call our prepaid team at 888-294-6804. I'm sure they can get to the bottom of this.
JoeL_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • My phone will not light up when i receve test messages, calls, or other notifications. i have the sounds all turned on and everything turned on i could in the settings but it still wont  work...?

    My phone will not light up when i receve test messages, calls, or other notifications. i have the sounds all turned on and everything turned on i could in the settings but it still wont  work...? please help!!

    Make sure that you have do not disturb off. If you pull up notification center it will be the crescent moon.

  • 5c will not sync sync now on phone will not light up

    5c sync now on phone will not light up phone will not sync with computer. i pad will

    Can you try to sync using the phone icon in iTunes?
    (1018)

  • I dropped the phone, but not light ! I tried to start it with the restoration and upgrading but I do not , what can I do

    I dropped the phone, but not light ! I tried to start it with the restoration and upgrading but I do not , what can I do ?

    If you dropped the device and cannot get it to start up, then you have probably damaged it to the point it needs to be looked at by Apple or your Authorized Apple Service Provider, whomever handles service in your location. User damage is not covered under warranty, so be prepared to pay.

  • Phone screen not reappearing to end call

    My iphone 5 since ios7 update, will not recognize the phone being tilted/moved away from the ear when done talking...the screen remains black so I cannot end the call until I tip it a couple of times. Any suggestions?
    Thanks!

    do you have a case on your phone and is it a 3G one (it should be)-
    The wrong case or a badly made case often causes an issue if the case is covering the sensor which senses when the phone is to your era by the lack of light. Some cases get in the way or may be moved up to cover the sensor whilst you are on the phone - the sensor is located just to the right (as you look) or the speaker

  • Iphone4 screen not lighting

    my iphone4 screen blacked out while using it. still can swipe passcode key by guess and answer calls.  took it by a technician and he indicated that the privacy screen (tinted) caused the screen to burn out.  cause sensors at front of screen indicating that the lighting is dim and automatically increased the lighting to maximum.  can someone let me know if there is any other option i can try besides holding down home button and lock keys? thanks

    Since you had a 3rd party open your phone, Apple will not assist you further.  I suggest you bring it back to your "local mobile store" and have them check it out.

  • Macbook pro 13' screen not lighting up?

    Usually before i go to sleep i eject my time machine; plug in the magsafe and close the lid on my 13 inch mid 2010 Macbook pro runnign ML 10.8.2 with 4 gigs ram . The next day I just lift the lid up and hit some keys on my external keyboard and the mac wakes up. For the past few days, close to a week now, when i do this the screen doesn't light up. I can tell that its on because of some faint outlines of the log in box, but the screen just deosn't light up. If i unplug the magsafe the screen lights up like all its normal. I can then plug it back in and it works fine. I know its a minor inconvenience and I haven't worried to much about it. However, today i did all this and logged on. My mac wasn't conencting to my wifi and system preferences was jsut refusing to open. I decided to restart it but it kept asking me to force quit all my applications (Mail Calendar Itunes Safari, System Pref, notes, Istat pro Now its working fine again.
    Do you think that these two incidents are related? I assume that they are isolated but its still strange.
    How can i fix the screen problem? and should i worry about this second wifi/system pref issue?
    thanks alot!

    You need to 're-bless' the system folder next time you get it started.
    Try the tips here:
    http://support.apple.com/kb/TS1440
    Regards,
    Deb.

  • Phone screen NOT working but phone IS working

    Like the subject says, my screen is not working, but phone works fine.
    I was able to guess the 'turn on USB storage' button and I got everything backed up.
    I didn't drop or let my anger loose on the phone =P.
    This is my 3rd replacement phone! I read another thread on the first page of someone complaining they are on their 4th phone. Prior to that reading, I was hoping I could upgrade or convince them to give me a NEW phone rather than a used. I guess that won't be happening.
    I also tried all sorts of battery pulls including waiting 30min before I put it back in...none of this worked.
    So I guess my best bet atm is to take it in to the store?
    Thanks!

    I am on my second Droid. The first one was damaged due to me dropping it. I have insurance and had a replacement sent to me. A month later I get the BSOD Black or Blank Screen of Death. I did the battery thing as well as a hard rest and nothing.
    I am three months away from an upgrade and I am starting to think of downgrading to just an ordinary phone.
    It seems that smartphones are too problematic and require dealing with multiple parties i.e Verizon, Motorola, and the Insurance company for the phone.

  • Nokia N95 8GB phone Screen not working

    Hi Friends,
    I have a Nokia N95 8GB phone, it was dropped while catching a bus, from then the screen is not working, but the phone works fine.
    Pls do help me to get back the screen, any suggestions and guidelines are welcome, I am new to forum, I will be glad to hear from you and sort out the problem.
    Have a nice day and a very good Easter.
    Cheers

    You need to take the phone to a nokia care point for repair. You can find the details of your nearest via the "contact us" link near the top of the page.
    We cannot help you with any self repairs here as it's against the rules of this forum to discuss disassembly.

  • N97 screen not lighting up when message recieved, ...

    i have a debranded n97 unlocked, latest firmware v20.0.019, and i don't know whats happened,
    i basically have disabled the auto key lock, and i used a security lock after 1 minute, 20 seconds my light goes out,
    anyway after a couple of minutes, if i get a text my breather light comes on only (which is normal) however the main backlight does not come on, it used to do this before, what is the problem? ive not got any apps on my phone either, i use the phone memory for everyhting, contacts, messages, etc. i have 2 email accounts + 400 messages in my main inbox,
    i dont know why the main backlight wont light when i get a message, this is doign my head in as sometimes i keep my phone on my desk and the lighting up of the backlight makes me notice the phone has a message, i cant keep on going on like this, anyone know why this is or am i going to have to do a f/w wipe and update again?
    can someone please test this ?? im using no third party sw either
    Message Edited by moxx on 23-Nov-2009 11:52 AM

    Unfortunately, I'm facing the same problem with my N97 using firmware v20.0.19.
    Any reset, hard or soft, did not solve the problem.. It's a new bug..  
    If you like my post & find it helpful click on the Kudos button... Thanks.. ;-)

  • Some portion of phone screen not working.

    I bought my iphone 4 in december 2011 from UK.
    Its incurring a problem from past 2 weeks. Some portion in the middle is not working which disables me from using key 7, 8, 9 in the phone keypad of making calls. I tried reseting my phone but the problem still exists. Since I reside in India, I cant get it corrected from Apple service centre in India and there is no scope of me going UK by December 2012.
    What should I do? Please suggest me.

    I have exact same problem. Top portion won't respond and Apple was not helpful at all.
    The options presented to me were:
    -199.00 for a replacement
    -99.00 for 3g
    -199.00 for 3gs
    None of the above were acceptable solutions for I too spent alot for a device which I expected to last more than 2 years.
    I would have been ok with a discount on an upgrade to a 3gs but I paid full price and bought the service plan becuase I anticipate a problem with my 3gs within 2 years.

  • I need to talk to someone from vzw about my phone screen not turning on. Because the phone won't turn on, I can't call to get assistance. Why is it so ******* hard to get help online and be able to talk to someone????

    Iook above

    The S4 has documented issues with the display going dark for no apparent reason.  This happened to my wife's S4 twice, and both times the phone was replaced under warranty.  The problem seems to originate with a small, undetectable crack under the surface glass on the LCD display.  These cracks develop structurally and not the result of abuse or accidental damage.
    If you take it to a Verizon store, they should be able to confirm there is no damage to the phone and get a replacement under warranty ordered for you.  At least, that's how it worked for me.
    Oh...just for kicks, try holding down the home button and the power button together for 10 or 15 seconds.  This is a "reboot" of the phone and may or may not have any effect.
    Good luck!

  • Dropped phone, screen not broken, but is completely black

    I recently dropped my iPhone, but was relieved when I picked it up and the screen wasn't cracked. However, the screen is completely black. I've tried to turn it off/on, I've tried to hold down the on/off button and the home button at the same time, nothing. It will vibrate intermittently if I plug it in to charge. My question, is this a screen issue, loose cable, can it be fixed? My other question, are my texts on my SIM card? If so, if I purchase a new phone, can I trade out my SIM card and my info/texts/pics etc, transfer to that phone?

    If you've backed up to iTunes when your pics, text, voicemail, etc should move over if you buy another iPhone.

  • 8gig ipod touch screen not lighting up can see if look closely but cant slide the unlock or anything either will not show up in my itunes either

    ok so i turned on my ipod but the screen stays dark if look closely at an angle you can see the screen but doesnt light up
    cannot slide the unlock slide to unlock and when plug in it doesnt come up in itunes
    and help would be greatly appreciated

    Try:
    - A reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Restore the iPod from backup
    - Restore the iPod to factory defaults/new iPod
    If you still have a problem then it is likely a hardware problem and an appointment at the Genius Bar of an Apple store.

  • My iPhone 3gs will not turn on, charge, or allow me to perform a hard reset. iTunes nor my computer recognizes it andthe screen wont light up at all. What can I do to fix this?

    I have an iPhone 3gs that is out of warranty. I purchased this phone from AT&T. Last night my phoone went completely dead (battery percentage was at 96% just moments before) and now will not turn back on. I have tried just about everything I have found on discussion boards- trying hard reset, plugging into itunes, charging for15-20 mins then holding down sleep and homebuton..... NOTHING works. This phone will not light up AT ALL. My computer wont even recognize it. Is there anything else I can do?

    Make an appointment at an Apple store if there is one nearby.

Maybe you are looking for

  • Automatic loading from ODS to Cube in 3.5

    Hi All I was under the impression that in version 3.5 in order to load delta from ODS to Cube you had to run the 8 series Ipak. However I have recently noticed that this ipak is running automatically after a delta load into the ODS even when the load

  • C5240 error troubleshooting

    I have a c5240 all in one.  It shows the flashing exclamation mark to alert a problem.  Message reads....Print Cartridges...Refer to printer documentation.   What the heck does that mean.  Can't clear this out and don't want to have to go buy a new p

  • Imac 27 with ps3

    i have imac intel 27" 2012 version. can i connect my play station 3 to imac ??help me

  • Lost + and - when adding custom book images

    How do I go about getting the + and - signs that are the default in the TOC to the left of the open and closed book images? They were there with the default skin book images, though when I changed to a custom open and closed book graphic (both same s

  • Sorting columns in SortingTable

    Hello All, I am implementing a Find User functionality on the end-user side as a series of forms in a workflow. I am able to manually query and display results in a SortingTable, but on clicking any of the column headers, an error message: "WorkItemF