Phone shurts down enexpectantly and will not restart

My Galaxy S5 is less than one year old.  Yesterday it began shutting down after about an hour.  Battery is charged and even occurs when plugged into charger.  It will not restart or open until I remove the battery, keep it out a few minutes, and then reinsert the battery.  It will then start normally. Later the same problem recurs.  Later, I installed successfully the newest software update.  The problem is unchanged.  I also know that the battery is warm after this has occurred. The phone has not be dropped or immersed in water or had other changes.  No new software installed that I remember recently.

Try doing a "Wipe cache partition"
Power off your Samsung Galaxy S5 by long pressing the Power
On/ Off button. Wait until the device is completely shut down. Now you have to
press the following keys at the same time to turn on the phone again:
Power On / Off
Volume up
Home button If the Samsung Galaxy S5 vibrates once, release the power
on/ off button, but keep the other two keys from the key combination pressed
until a menu appears on the display.
Mark the entry "Wipe cache partition" with the
volume down key. With the power on / off button, the entry can be selected and
the process will start.
This usually takes only a few seconds. Then the previously
displayed menu appears again. Now select the first entry "Reboot system
now" and run the command again with pressing the power button. Your
Samsung Galaxy S5 will now reboot. If this does not
help, you will then need to do a factory data reset on your Samsung S5 .

Similar Messages

  • My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.

    My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.

    This can happen with faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

  • I am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.

    am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.

    The optical drive has probably failed. It's a fairly common thing with these slim SuperDrives. Does it read any discs you put into it? You can try resetting the SMC and pram but I'll be surprised if it helps.
    To reset the SMC
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on
    Resetting PRAM and NVRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • IPhone 4 freezes and will not restart or restore using iTunes.

    iPhone 4 freezes and will not restart and cannot be restored using iTunes (unknown error 1602). My daughter's iPhone 4 did the same thing 10 days ago. Is this a software glitch? I replaced her phone, but I'm ready to switch to Android.

    I am using Sophos Antivirus, but after disabling, still no luck. Tried the other USB port; no luck (same 1602 error). I'll take it to the Apple store tomorrow, but if they recommend replacing the phone I'm switching.
    I went through this ~15 years ago when the Apple OS got so buggy and unstable that I had to abandon PowerBooks and switch to Windows. Oddly enough, this was after Jobs left the first time. I hope history isn't repeating itself.
    Thank you for the suggestions.

  • My iMac running 10.10 crashed and will not restart

    My 27 iMac running 10.10 crashed and will not restart. It bongs and shows the apple. That is all. Is there a way to "safe" start it. I have backups

    Turn off computer then back on hold down X key force OS X startup,or hold down shift key and computer will start in safe mode.

  • My Ipad Mini with retina display has crashed and will not restart.

    My Ipad Mini with retina display has crashed and will not restart.Only the white screen with the apple logo will appear. This comes and goes randomly. I've tried resetting by holding the front and top buttons. I've also tried resetting using itunes. Neither had any effect, The Ipad was a christmas present and only worked for several hours, the apple store can not look at it for another week. Is this a common occurance? I thought apple products were expensive because they never had problems.

    Call Apple and explain as it is new. They will go over things to try and fix over the iPad over the phone. If they need to fix it they should send you a new one and you put the old one in thePrepaid return box they send you and send back the defective iPad for no cost. This is what they did with my first iPad 1st gen. I had. Unless they changed their policy you will get the box within a day or two and have your replacement for it the same day.
    I hope how they helped me is the same for you.  Good luck.

  • My phone just shut off and will not turn on. not low battery

    my phone just shut off and will not turn on. not low battery

    do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • I have seven(7) podcasts on my iPhone 4 that iTunes will not delete. iTunes copies them from the phone to the library and will not  delete them from the phone when deleted from the library.

    I have seven(7) podcasts on my iPhone 4 that iTunes will not delete. iTunes copies them from the phone to the library and will not delete them from the phone when deleted from the library. I have replayed the podcasts over and over and they still won't delete. Podcasts are WSJ Tech briefings.

    This happens to several of my podcasts whenever an updated iOS comes out. You can delete the episode directly from the phone by swiping it from left to right. That seems to fix the issue (they drop off the phone and dont reappear on iTunes). It's as if iTunes stops tracking the play count for some shows.
    Hope this helps!

  • My phone just turned off and will not go back on. my top lock button has been broken for over a year. Help!

    my phone just turned off and will not go back on. my top lock button has been broken for over a year. Help! I have tried plugging it into wall unit and computer but my home button just doesnt do anything!

    It seems that year long delay from having your lock button repaired has finally caught up to you.  Sounds like you have some damage to your phone that requires repair/replacement.  Take it to a Apple store or contact Apple Tech Support.

  • Airplay stopped working and will not restart?

    A new airplay stopped working and will not restart - it is not recognized in the airport utility - yellow light flashing

    Thank you and yes it is an Airport Express.
    Reset router; could not locate the unit using the Airport Utility.....took back for an exchange under warranty as it was only a week old....no problems at store - exchanged for a new one

  • HT201210 i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help

    i keep getting error code 37 on my ipad 1 its in dfu mode and will not restart pls help

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3125

  • OS X Mavericks download has paused and will not restart. How can I get it to restart?

    OS X Mavericks download has paused and will not restart. How can I get it to restart?

    Welcome to Apple Support Communities
    First, see if the download is paused and if you can resume it. To do so, open the Mac App Store, go to Purchases and press "Resume" next to OS X Mavericks.
    If the download does not carry on, I would recommend you to restart and start the download all over again.

  • My one day old nano 6 has stopped working and will not restart can you help?

    my one day old nano 6 has stopped working and will not restart can you help?

    try this........ http://www.apple.com/support/ipodnano/assistant/itunes/

  • HT201412 My ipad went blank and will not restart

    My ipad went blank and will not restart.  What can I do?

    Could be the battery is completely drained?
    Use the charger that came with the iPad. Plug the charger into a known good wall outlet and connect your iPad. Let it charge for at least an hour. Then, while still connected to the charger, reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad starts, fine. Let it continue to charge until the battery is at 100%. If it does not charge make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • Mac gets hot then screen go to sleep and will not restart until cools down

    Ever since I downloaded Lion on my mac I have noticed when I leave my mac while not using it it gets really warm.Next it goes into sleep mode and will not wake up with a tap of any button so I have to wait for it to cool down to restart.I have read other peoples problems with Lion could this be another glitch with the new operating system download?

    I have been getting the black screen after waking. My screen is not set to sleep, so I don't know if it's related. Some discussion of the problem here:
    http://discussions.apple.com/thread.jspa?threadID=1227085
    http://discussions.apple.com/thread.jspa?threadID=1243743

Maybe you are looking for