Phone shuts down when connected to USB

I'm trying to get my Desktop Manager to work with my phone, but everytime I hook up the USB cable from the computer to the phone, the phone just shuts down. Not sure if it is supposed to do that but the desktop software says the phone is not connected. Tried downloading drivers to the computer, and tried looking in Options on the phone for some way to not have it shut down but have come up with nothing. Please help.

What the hell? now i get a "JUM error 102" during the loading screen and my phone wont even start up? .

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Problem = always shut down when connect to the internet (both via wifi & mobile data)

problem = always shut down when connect to the internet (both via wifi & mobile data) my problem is my phone (sony z1) regularly shut down automatically when connect to the internet (both via wifi & mobile data). it just happens after i downloaded and installed the latest available software (as following): Android version: Google Android 4.3 (Jelly Bean) Latest available software: 14.2.A.1.136 Release started: 2014-01-30 please suggest how to fix this problem.

I suggest you disable any battery savers or task killers if you have.Boot your phone in safe mode and see how it is:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Why did my phone shut down when I started updating software?

Why did my phone shut down when I started updating software?

Hi Patraposo,
Thanks for visiting Apple Support Communities.
It is difficult to know why devices behave unexpectedly; however there are several articles on the Support site that can help recover your iPhone if the update did not complete.
If your iPhone will not turn on, start with the steps in the "Power/Battery" section of this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you just see the "connect to iTunes" screen, the steps in this article can help:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you see another symptom, feel free to reply with more information.
Best,
Jeremy

MBP shuts down when connecting to power

Since a week or two, my MacBookPro from early 2011 shuts down when connecting the magsafe to power. Also when starting up again it will start up fine and fast from battery, but I need to hold the power button for several seconds when connected to power.
Another problem I had earlier as well is CPU (kernel task) of over 90%, which I now see clearly, only occurs when connected to power. I used to solve this problem by putting the MBP to sleep, but now, when put to sleep, it will shut down.
When on battery, I have no CPU problem and can put machine to sleep without a problem.
I recently started uploading everything to dropbox, and activate caffeine to make sure it will keep uploading. My computer will run for days on power combined with caffeine, but is as slow as **** because of a >90% CPU.
The battery has had a notification for maybe a year, that it needed service, so today I finally bought and installed a new battery, but the problem is not solved. Is this software or could it be my magsafe adapter? Thanks for you help.

It sounds like a problem with the power management inside your MBP. I suggest you call Apple to make an appointment at your local Apple store for them to check it out for you.

Ipod shuts down when connected to headphones

My ipod nano 6th gen shuts down when connected to headphones. Also, when i use the volume buttons, the speaker icon comes up, but volume does not change. Please help.

Read the PDF user manual for a possible solution: iPod Manuals and/or iPod Nano Support
iTunes & iPod Hints & Tips
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.
If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

IP4 AUTO-SHUT DOWN WHEN CONNECTING TO WI-FI

Hi, fellow apple users, my name is ace, I'm from the phillippines. I ordered my Iphone from singapore, using a singapore address of a friend of mine and have it shipped there then delivered to me through Singpost here in the Philippines.
I Noticed that my Iphone 4 Automatically shut-down when it connects to a wi-fi or internet sharing while i'm in the office. Was this normal or there was a problem with my phone, Here is the serial number: 830**0A4T
<Edited by Host>

HI Ace,
Try here: Troubleshooting iPhone Hardware
Click: Connectivity / Network: Wi Fi issues
Carolyn

X200 hangs during restart or shut down when connected to ultrabase

My X200 hangs during a Windows restart or shut down when I'm connected to my ultrabase. The laptop appears to go through most of the processes to restart/shut down but eventually hangs at a blue screen with unmoveable cursor (note, not a Windows BSOD). I'm forced to perform a hard shut down to turn off the laptop.
This hang at restart/shut down only occurs when I'm connected to the ultrabase.

Just as a thing to try, and this is assuming that you all have an integrated camera, please try this camera driver and let the board know the results:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70600

Why is my phone shutting down when the battery is @ 94% doing anything with it? Is the recent upgrade a chance to get us to buy and Iphone 4?

My I phone 3ga 16gb shuts down when I open any app and surf any webpage unless plugged in to the charger. I have 94% battery and as long as I don't do anything with the phone except answer it when I get a call it will stay on. I recently upgraded it to the 4.3.5 os and was wondering if that is my problem? if it is how do I get it back to an older operating system?

Highly unlikely that 4.3.5 itself is the problem as there would be millions with the same problem... there are not.
Restore your 3GS from your backup. If still a problem, restore as new, i.e. without your backup. One of those will most likely solve your problem. If not, you may have a defective battery.

Laptop automatically shuts down when connect ipod PLZ HELP

Well basically my ipod 30gb video shuts down when i try to put a video or picture on it however when i put songs on its fine.

All I can offer is these list of solution steps, perhaps it's a software problem or you need to do a SMC or PRAM rest
Step by Step to fix your Mac

Auto shut-down when connecting USB-units (on some units..)

Hi there.. i just bought this mainboard :
MSI K9N Platinum, nForce 570 Ultra, DDR2, Socket-AM2,2xGbLAN,Firew, ATX, PCI-Ex16
Version :
MS-7250
I have read the "shut down" issues from the sticky topics in this forum, and i want to know if this is the same issue...
Here we go :
I have approx 3-4 connected usb units which works perfectly well..
- My 3Com OfficeConnect Wireless USB Adapter
- My wireless keyboard
- A usb memory stick..
These work perfectly well..
I also have a Lacie USB 2.0 External Harddrive which works ok enough sometimes.. but it's kinda unstable..
What doesn't work at all.. is my Sony Ericsson W950i when i connect it to _any_ usb port on my computer..
What happens :
When i insert the usb-cable into the phone.. and win xp (pro sp2) detects the phone, it immidiately shuts down the pc.
Sometimes i have to unplug the power cable for about... 20 seconds to get it to boot again at all.. but most times it's enough to boot as normal.
Is there _anything_ i can do to fix this ? ... or.. do i have to get a replacement motherboard (newer version)..
PS !!!
*I also tried to flash tie bios (the windows way), but after pressing the "start" button for flashing.. nothing happens.. nothing at all.. Weird
Any ideas on this is rewarded with a digital beer
Best regards
Terje.-..-

I'll provide some more (a LOT) of information..
It's part of the report from Everest Ultimate Edition...
I have read thorugh all the posts regarding the USB-trouble (which you linked).. but it's not the same problem as i have (atleast it doesn't seem so..)
I didn't connect anything to the 10'th pin (USBOC)..
--> https://forum-en.msi.com/index.php?topic=57472.0
As you see from this log.. some usb-units are already listed there.. and a lot of other usb units works perfectly well..
It's just a external harddrive, and my phone (both USB connectors) which shuts down my pc...
USB SETUP
--> THE USB-CONTROLLER (PCI)
[ nVIDIA nForce 570 Ultra (MCP55U) - EHCI USB 2.0 Controller ]
Device Properties:
Device Description nVIDIA nForce 570 Ultra (MCP55U) - EHCI USB 2.0 Controller
Bus Type PCI
Bus / Device / Function 0 / 2 / 1
Device ID 10DE-036D
Subsystem ID 1462-7250
Device Class 0C03 (USB Controller)
Revision A2
Fast Back-to-Back Transactions Supported, Disabled
[ nVIDIA nForce 570 Ultra (MCP55U) - OHCI USB 1.1 Controller ]
Device Properties:
Device Description nVIDIA nForce 570 Ultra (MCP55U) - OHCI USB 1.1 Controller
Bus Type PCI
Bus / Device / Function 0 / 2 / 0
Device ID 10DE-036C
Subsystem ID 1462-7250
Device Class 0C03 (USB Controller)
Revision A1
Fast Back-to-Back Transactions Supported, Disabled
Device Features:
66 MHz Operation Supported
Bus Mastering Enabled
USB Devices:
A727 6893 3Com OfficeConnect Wireless 108Mbps 11g USB Adapter
0451 2036 Generic USB Hub
046D C50C USB Composite Device
046D ABD0 USB Human Interface Device
046D C50C USB Human Interface Device
046D C50C USB Human Interface Device
Universal Serial Bus controllers:
Generic USB Hub 5.1.2600.0
Standard Enhanced PCI to USB Host Controller 5.1.2600.0
Standard OpenHCD USB Host Controller 5.1.2600.2180
USB Composite Device 5.1.2600.0
USB Root Hub 5.1.2600.2180
USB Root Hub 5.1.2600.2180
[ Universal Serial Bus controllers / Generic USB Hub ]
Device Properties:
Driver Description Generic USB Hub
Driver Date 01.07.2001
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File usb.inf
Hardware ID USB\Vid_0451&Pid_2036&Rev_0101
Location Information General Purpose USB Hub
[ Universal Serial Bus controllers / Standard Enhanced PCI to USB Host Controller ]
Device Properties:
Driver Description Standard Enhanced PCI to USB Host Controller
Driver Date 01.06.2002
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File usbport.inf
Hardware ID PCI\VEN_10DE&DEV_036D&SUBSYS_72501462&REV_A2
Location Information PCI bus 0, device 2, function 1
PCI Device nVIDIA nForce 570 Ultra (MCP55U) - EHCI USB 2.0 Controller
[ Universal Serial Bus controllers / USB Root Hub ]
Device Properties:
Driver Description USB Root Hub
Driver Date 01.07.2001
Driver Version 5.1.2600.2180
Driver Provider Microsoft
INF File usbport.inf
Hardware ID USB\ROOT_HUB20&VID10DE&PID036D&REV00A2
[ Universal Serial Bus controllers / USB Root Hub ]
Device Properties:
Driver Description USB Root Hub
Driver Date 01.07.2001
Driver Version 5.1.2600.2180
Driver Provider Microsoft
INF File usbport.inf
Hardware ID USB\ROOT_HUB&VID10DE&PID036C&REV00A1
IRQ 20 Shared Standard Enhanced PCI to USB Host Controller
IRQ 22 Shared Standard OpenHCD USB Host Controller
THIS APPEARED UNDER SYSTEM DEVICES (so it have detected it..)
[ System devices / Sony Ericsson Cable Emulation Bus ]
Device Properties:
Driver Description Sony Ericsson Cable Emulation Bus
Driver Date 31.05.2006
Driver Version 4.38.6.212
Driver Provider Sony Ericsson Mobile Communications AB
INF File oem14.inf
Hardware ID {3a4687c6-2342-48fb-a5b3-632baa20734b}
CPU
CPU Properties:
CPU Type DualCore AMD Athlon 64 X2, 2400 MHz (12 x 200) 4600+
CPU Alias Windsor-512
CPU Stepping BH-F2
Instruction Set x86, x86-64, MMX, 3DNow!, SSE, SSE2, SSE3
Original Clock [ TRIAL VERSION ]
Min / Max CPU Multiplier 4x / 12x
L1 Code Cache 64 KB per core (Parity)
L1 Data Cache [ TRIAL VERSION ]
L2 Cache 512 KB per core (On-Die, ECC, Full-Speed)
Multi CPU:
Motherboard ID nVidia MCP55
CPU #0 AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, 2412 MHz
CPU #1 AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, 2412 MHz
CPU Physical Info:
Package Type 940 Pin uOPGA
Package Size 4.00 cm x 4.00 cm
Transistors [ TRIAL VERSION ] million
Process Technology 90 nm, CMOS, Cu, SOI
Die Size [ TRIAL VERSION ] mm2
Core Voltage 1.100 - 1.400 V
I/O Voltage 1.2 V + 2.5 V
Motherboard
Motherboard Properties:
Motherboard ID 63-0100-000001-00101111-051806-OPTERON$1ADGH004_M2N PLATINUM A7250NMS V1.10 05/18/06
Motherboard Name MSI K9N Platinum (MS-7250)
Front Side Bus Properties:
Bus Type AMD Hammer
Real Clock 200 MHz
Effective Clock 200 MHz
HyperTransport Clock [ TRIAL VERSION ]
Memory Bus Properties:
Bus Type DDR2 SDRAM
Bus Width 64-bit
DRAM:FSB Ratio CPU/8
Real Clock 302 MHz (DDR)
Effective Clock 603 MHz
Bandwidth [ TRIAL VERSION ] MB/s
Motherboard Physical Info:
CPU Sockets/Slots 1 Socket AM2
Expansion Slots [ TRIAL VERSION ]
RAM Slots 4 DDR2 DIMM
Integrated Devices Audio, Dual Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset nForce570Ultra
Extra Features [ TRIAL VERSION ]
Motherboard Manufacturer:
Company Name Micro-Star International
Product Information http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_list.php
BIOS Download http://www.msi.com.tw/program/support/bios/bos/spt_bos_list.php
Chipset
[ North Bridge: AMD Hammer DDR2 IMC ]
BIOS
BIOS Properties:
BIOS Type AMI
System BIOS Date 05/18/06
Video BIOS Date 10/24/06
BIOS Manufacturer:
Company Name American Megatrends Inc.
Product Information http://www.ami.com/amibios
BIOS Upgrades http://www.esupport.com/biosagent/index.cfm?refererid=40
OTHER
Display adapters:
NVIDIA GeForce 8800 GTS 6.14.10.9744
SCSI and RAID controllers:
HPT302 UDMA/ATA133 Controller 1.22.0.0
VAXSCSI Controller 5.1.2600.2180
Universal Serial Bus controllers:
Generic USB Hub 5.1.2600.0
Standard Enhanced PCI to USB Host Controller 5.1.2600.0
Standard OpenHCD USB Host Controller 5.1.2600.2180
USB Composite Device 5.1.2600.0
USB Root Hub 5.1.2600.2180
USB Root Hub 5.1.2600.2180

Internet wireless connection shuts down when iPhone in USB port

Hi. I bought a new iPhone 3G 2 days ago. Whenever I plug it into my PC USB port to sync, my internet wireless connection shuts down (a dongle is plugged into another USB port). Have you heard of this happening before? Is it likely to be the iPhone, the new version of iTunes or the PC causing the problem? Many thanks for your assistance.

Your welcome.
A USB memory pen does not draw any power - as does the iPhone.
Apple recommends connecting the iPhone direct to a USB 2.0 port on your computer - not to a USB hub if there is one available.
Do you know if this computer has USB 1.1 or 2.0 ports? If the former, USB 1.1 is not supported.
My PowerBook is approaching 4 years old and still going strong - running Apple's current operating system, but Snow Leopard will be comptible with Intel Macs only, so I'm reaching the end of the line OS version wise with my 4 year old Mac. I don't know many 4 year old PCs running Vista. My Mac has USB 2.0, and I regularly charge other USB devices while my iPhone is connected and while syncing - no problem.

Phone shuts down when deleting photos, please help

WHen I connect my iphone to the computer, I can get the pictures from the camera roll with no problem. If I choose to delete the photos after transfer, or If I manually select the photos, and then press delete, the phone stops responding, shuts down and restarts without deleting the photos. I can delete them one at a time directly from the camera roll on the phone, but that takes a long time and I simply dont think that deleting them all at once should be a problem. Has anyone else had this problem, that can help me fix it? Apple says that they have never heard of this before, but I cant possibly be the only one with this problem

I confirm the issue: this did not happen with Firmware 2.1
iPhone 16G with firmware 2.2.1
Windows XP Pro SP3 - 3.2GHz 2G RAM
Steps to reproduce:
1. Plug iPhone into USB port
2. When the dialog appears accept the use of the Scanning Wizard
3. Elect to pull all of the photos from the phone, and check the
"delete when done" box.
4. Observe that all of the photos are pulled successfully
5. Then the wizard says "deleting pictures 1 of 455"
6. There is a pause - obout 20 seconds
7. The iPhone then reboots with no warning
and the wizard thinks it has finished: reports no errors.
I have seen this issue reported elsewhere on Apple forums, so think
that other people are seeing the issue, too.
e.g. "Deleting photos using Windows Camera Wizard makes my iPhone reboot"
http://discussions.apple.com/thread.jspa?threadID=1798505&tstart=30
Karl

BlackBerry Desktop Software shuts down when connecting secondary device

All,
I have a main and a secondary phone (used for local SIM when traveling abroad)
After I backup my main device I connect my secondary device to be able to "Restore" and have all my contacts sync on both, but alas, once the secondary device is trying to connect the Desktop Software just shuts down without giving any error
The Backup process itself works great
I use the same cable, same USB Port, both devices have a charged battery and work great on a day to day basis
Main Device: BlackBerry 9900
Secondary Device: BlackBerry 9870
Desktop Software Version: 7.0.0.59 (May 16, 2012 Bundle 60)
Laptop OS: Windows XP Professional SP3
Thanks

I'm not familiar with this particular package, but with similar packages from other carriers there's usually a setting that lets the program control your Network - it may only say Wi-Fi.
The BlackBerry drivers include a Dial-Up connection which is probably getting shut down by the software which kills Desktop Manager.
If you turn off that option, the problem should go away (reboot probably a good idea).
Jerry

2011 MBP shuts down when connected to external display

I've been using my 2011 15" MBP for about a week now with no problem until today when I tried to connect it to my old 20" cinema display. I have the mini display port hooked up to the dvi adapter and a usb connection hooked up to external keyboard and mouse. Everything works just fine if I keep the lid up on the MBP, but if I shut the lid, the MBP shuts down. Down, not that the big screen goes black & then comes on again. It turns itself off.
Any way I can avoid a trip to the Apple store? In the past, the "geniuses" knew less about external displays than I did. Is there an issue because of the dual graphics cards?

no - I realized later that the machine doesn't shut off it just acts like it. The hard drive stops spinning & the screen remains black no matter what I do. This doesn't happen when I just shut the lid & then go back to working on it.
Then if I shut it again & try to get the monitor to respond, I get a blue screen of death color with a two inch band of blue noise along the left side. Very weird.

Laptop shuts down when connecting Nano...

When I connect my Nano to my laptop running XP, the laptop shuts down and goes dormant for ten-fifteen minutes afterwards. Seems like the iPod is sending a charge to the laptop. Any suggestions or advice? Please help - annoying.
ibm t42 Windows XP

Welcome to Apple Discussions!
Try this...
iPod not recognized when connected to Windows laptop over USB
btabz

Phone shuts down when connected to USB

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