Phone shutting down at random times

I have been experiencing iPhone shutting down on its own at random times. During times when I am using just the iPod function to listen to music, other times when I am on a call. When I play music the iphone screen actually goes completely black with just a white apple logo in the middle. After that, I needed to re-start (power and home button) for several minutes 'til it all resumes to normal settings. How can I prevent this from happening and what is the best way to restart when it happens again? What's wrong with it?

I've had this same problem. I called apple about it and they said that it seems to be a current problem with a lot of peoples phone. The only question that I have, if anyone can answer, is that Apple is supposed to send me a new phone to replace mine but I am wondering if it will be the 3G or the old model, which is what I already have. If anyone knows then let me know, but Chennie, just call apple and they will help you out.

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My macbook shuts down at random times...

My macbook shuts down at random times when there still appears to be battery life left. Does anyone have suggestions on what I can do?

have you checked the condition of the battery? >about this mac>more info>system report>power

My iPhone 5 battery has recently been draining very quickly. Also shuts down at random times.

Has this been happening to anyone else? I use my phone just as much as anyone else, and l'll admit sometimes it's a little more but this only recently started happening. Around the same time my battery started draining all the time my phone would also shut down out of now where. It usually happens around 30 percent. I use my phone to text, go on Instagram, and tumblr. Occasionally I'll play a game or watch a video or do some web browsing but never an excessive amount. This started happening out of no where. I've had my phone for about a year now and this has only recently become a problem. Before it would be good from 5am to about 6pm before hitting the less than 30 percent mark. But now I can't make it to 3 hours without losing almost half of it. I've already drained it to zero then charged it but that was a temporary fix. I'm looking for a permanent solution. I've also done a lot of the power saving tips like closing background apps, turned off location services, turned off auto updates, parallax, I don't use the moving backgrounds, background app refresh is off. Yet the battery still goes fast. I charged it to 100 without using while it was charging, then I was using it just to check if it was fixed but it wasn't. It went from 93 to 83 percent in less than a minute and I wasn't even using it. Like I also said before it also shuts down out of nowhere. Any help or advice is appreciated.
Ps; sorry for the wall of text, I just wanted to give as much info as possible.

Apple (India) - Batteries - iPhone
https://www.apple.com/in/batteries/iphone.html
Just copy and paste it in the browser

Laptop shuts down at random times

basically, ive had my macbook pro for over a year, and i havnt treated the battery particularily badly, i almost always charge to full and then drain to nothing, when i checked in more info, it said check battery, so in ringing apple support i was told to re calibrate my battery, did so, and the battery status didnt change, but instead i was left with the problem that my mac shuts down randomly, the other day it shut down at 51% charge (unplugged) and most other times at around 20%,
ridiculous? yes.
anyone got any ideas before i go through the horrible means to get apple to have a look. (plus i cant take it into an apple store till christmas cos there isnt one anywhere near me.

basically, ive had my macbook pro for over a year, and i havnt treated the battery particularily badly, i almost always charge to full and then drain to nothing, when i checked in more info, it said check battery, so in ringing apple support i was told to re calibrate my battery, did so, and the battery status didnt change, but instead i was left with the problem that my mac shuts down randomly, the other day it shut down at 51% charge (unplugged) and most other times at around 20%,
ridiculous? yes.
anyone got any ideas before i go through the horrible means to get apple to have a look. (plus i cant take it into an apple store till christmas cos there isnt one anywhere near me.

Help I have a power mac8.1 and it keeps shutting down at random times with no warning any ideas what to do to solving it?

Help please I have a power mac 8.0 mac osx 10.3.4. The problem is that it keeps shutting down on its own with no warning. this is totaly random with regards to the length of time. all I do know is the bottom right area of the mac feels warmer than the rest of it. does any one have a idea how to solve this.

Hello,
Have you blown the dust out lately?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

I have a used 4 or 4s, I am not sure but the phone shuts down at any time. I do not have any idea on how to reset or change settings. Any help will be greatly appreciated.

I think I just need a hard reboot to clean out all the junk on this phone. Without any manuals or any real useful info online from apple on older phones this is my only real outlet.

Try to set it back to factory settings, explained in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
To find out more about your phone check these articles as well:
Identify your iPhone model - Apple Support
Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support

My mobile phone is always automatically shut down at the time of the photo.

My mobile phone is always automatically shut down at the time of the photo.

Plug the device into a wall outlet and leave it for about 20 minutes. If it has not powered on at that point try a reset by pressing and holding the home and power buttons for about 15 seconds until the white Apple logo appears.

I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP

I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP. It started to happen out of nowhere. The screen goes red, and it shuts down. I manually restart it - and it shuts down again.

absolutely the same issue with apple logo / red screen and looping on iPhone 6 16gb purchased 3 days ago in Moscow. first i was so happy to have it and now its a brick. also noted the brightness drop outs 1 day before it started. after chatting with apple support:
- we've tried to go for recovery with iTunes. didn't work
- advised on go for warranty replacement by Apple Support chat
- found local Apple Service Provider. gonna go tmrw.

Blackberry Curve 9360 Frequently shutting down at random

Having some real issues with my blackberry shutting down at random. Somtimes in my pocket, somtimes when its just sitting on a table, often several times in a day. No, before you ask, its not getting unlocked and shut down by accident. Ensured its not just a low battery issue, as it happens even when it has been fully charged for several hours. When it eventually boots back up, it seems to have forgotten the time and date. It is, very inconvieniant. I am however by no means an expert when it comes to phones, as this is the first one i've had that does anything more than call and text, so any help or advice anyone could give would be greatly appriciated.
Random Details:
Provider: Orange
Model: Curve 9360
OS System: Had some real issues finding this, ill write down what i found (though its probably incorrect). 7.0 bundle 1825 (v7.0.0.400).
The only app i've downloaded onto it is sky news, and the battery has been replaced and played with many different ways to no improvement.

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If your BB remains under warranty, it may be just as well to cease any further diagnostics and seek support from your warranty service provider.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
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Battery life issue, phone shuts down

HI I have an iphone 4S running 6.1.1 and with 10.6GB avail space running 3G on the Fido network. Had the phone for less than a year and it was sent to me as a refurbished
My phone shuts down before it gets to 0%. Sometimes it lets me get to 0% and does a normal shut down, but in some cases it will suddenly just shut down and claim it has no battery life left, then when plug in loads up right away, exactly with all the same apps open and with a good chuck of battery.
Today for example
- Was at 70% when went out on a bike ride
- 2 hours later and after some tethering and listening to music it shuts down all of a sudden while looking at a tweet
- Try to turn back on, says its out of battery
- Get home and plug in, starts up at 17% right back at the same tweet

I have the same issue with the same 4S. I thought it was a bug with the camera because it would happen while I was in the middle of taking a picture. The phone would shut down and after attempting to restart it prompted no battery life. But once I plugged the phone in it would start up and show the proper battery % left on the phone.
Another forum on here stated a probelm is with the cold weather which was cauing the battery to lower in tempature, falsly causing a depleted percentage which forced a shutdown. They said all they had to do was let the phone warm up and it would reboot back up just fine.
I thought it odd but most of my issues were when I was outside. That is until just last night when I was in my kitchen taking a picture of something on the counter and it again shut down. I had to plug in the charger, boot it back up and once back up I went right back to the kitchen and tried again and it happened again. So I plugged it in again rebooted and then unplugged the phone and let it sit about 10 minutes on the counter and then tried again and it worked. I am not sure the cold had anytyhing to do with it this time because I had been home a couple of hours already and my home is 70 degrees. It is frustraing. I find myself caring a backup battery to plug in the phone if and when this happens when I am away. Not a good solution.

Phone shuts down during phone calls

Using a 3G phone, my husband's phone shuts down during a phone call. It doesn't seem to matter where he is or the other person's carrier. The phone comes back on after hitting the Home button a few times. Today it happened right in the middle of a short cal so length of call has no bearing.
Any ideas?
Message was edited by: esd37

It is possible. If a case does only partially cover a sensor, then sometimes it may not cover, or it may, especially if it slides around a little bit.
But with that said, there have been a lot of reports about 3G and dropping signal. Read just about any tech blog and you will see many posts about it, though no confirmation about a single cause (a lot of finger pointing).
I'd say try without a case for a bit to see if it continues. If not, then you know that was it. If still issues, then could be related to the issues being reported about 3G.
They are working on yet another update to try to help, but in meantime if still continues, there is a setting to turn off 3G and just use Edge. For phone calls difference between Edge and 3G really doesn't matter. Only when doing something online with the browser or an App that goes online, etc does 3G really help with speeds. So can also try turning off 3G and only turning it on when you need to go online with the phone. See if that helps with calls until update comes out.

Phone shuts down prematurely

Sometimes when the indicated charge is below 20% or so, the phone shuts down on its own as if it has no charge.
I know it in fact has a charge because I would connect it to a charger and immediately after rebooting, it would show an abnormally high charge -- approximately what the charge was when it shut down. So it's not like I charged it back up to that charge.
I have run the phone down to legitimately dead a number of times since this started, and it started with iOS 7.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Phone shutting down with 75% battery life left.

Hello,
I've had my iPhone 3GS for 1 month and it's developed a problem.
The phone shuts down, and won't let me restart it.
Holding down the power button and home button doesn't revive it, not matter how long I hold it on.
If I plug it into charge, I get the battery symbol with a small red bar on the left, and the lightning symbol at the bottom. The phone still won't allow me to fire it up.
After a short while (1 minute or so) the phone lets me fire it up as per normal. As soon as it's up and running, it's telling me I have greater than 70% battery life left!
I've reset the phone preferences, deleted a load of unwanted apps (I was nowhere near full on memory capacity though) and restarted the phone by holding hte power and home buttons until the apple appears. This hasn't solved the problem.
I'm going to try and run it totally flat (whatever that seems to mean) and give it a full charge a few times.
Has anyone else come across this problem?
Thanks in advance,
Pip

Hi,
Exactly the same problem here. I left it to charge for hours, but the red, low battery bar would not dissapear. When I unplugged it, the phone turned off after a few seconds. I managed to turn it back on a few times, and it showed battery charges of approx. 80%. But after a few minutes, it shut down automatically and showed the low batt symbol again . I returned it to the store. No news yet.

When deleting find i phone app i erased my apple id and since then my phone shut down as soon as it is opened what can i do ?

when deleting find i phone app i erased my apple id and since then my phone shut down as soon as it is opened what can i do ?

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.
We've think that Apple do it for making the change of the phone!! :O
what will we have to do for making the downgrade of OS of the phone?
tks Andrea

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Apple has never supported downgrading of the iOS.

Phone shutting down at random times

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