Phone shutting down midway through a call?

This has happened twice in as many weeks. I'm on a call and the phone shuts down and then I have to reboot. It doesn't even list the call i was on in recent calls. Is this common?

same situation here, this problem makes me wanna buy an android system

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I-phone 4 froze after an update, will not shut down and sends all calls to voicemail. Apple logo is the only screen that I get, is there anything I can do?

I-PHONE 4 FROZE AFTER AN UPDATE, WILL NOT SHUT DOWN AND SENDS ALL CALLS TO VOICEMAIL, IS THERE ANYTHING I CAN DO?

Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
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Phone shuts down during phone calls

Using a 3G phone, my husband's phone shuts down during a phone call. It doesn't seem to matter where he is or the other person's carrier. The phone comes back on after hitting the Home button a few times. Today it happened right in the middle of a short cal so length of call has no bearing.
Any ideas?
Message was edited by: esd37

It is possible. If a case does only partially cover a sensor, then sometimes it may not cover, or it may, especially if it slides around a little bit.
But with that said, there have been a lot of reports about 3G and dropping signal. Read just about any tech blog and you will see many posts about it, though no confirmation about a single cause (a lot of finger pointing).
I'd say try without a case for a bit to see if it continues. If not, then you know that was it. If still issues, then could be related to the issues being reported about 3G.
They are working on yet another update to try to help, but in meantime if still continues, there is a setting to turn off 3G and just use Edge. For phone calls difference between Edge and 3G really doesn't matter. Only when doing something online with the browser or an App that goes online, etc does 3G really help with speeds. So can also try turning off 3G and only turning it on when you need to go online with the phone. See if that helps with calls until update comes out.

IPhone 3GS Shuts Down when receiving a call

My wife's iPhone 3GS has an odd problem - sometimes - but not always - when an incoming call comes in the phone shuts down. The phone doesn't ring (or vibrate) it immediately shuts down to the power off state - and it's only after a while that I realise the phone is off - later I find out someone tried to call.
Has anyone else seen this problem?
It's a 32GB 3GS on the latest firmware 3.1.2 (7D11) and 05.11.07.

I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!

Iphone shuts down when making a call

Please help my iphone shuts down when making a call restored and set to new phone but still shuts down after 2 to 3 mins HELP

I'm having exactly the same issue with my iphone, and same specs. It's a new work phone so discussed with IT manager. She advised returning it so it could be sent back for repair. Would be interested if you have heard of any other fixes as not keen to be without the phone, although that needs to weighed against the fact it randomly shuts down when a call comes in!

Battery life issue, phone shuts down

HI I have an iphone 4S running 6.1.1 and with 10.6GB avail space running 3G on the Fido network. Had the phone for less than a year and it was sent to me as a refurbished
My phone shuts down before it gets to 0%. Sometimes it lets me get to 0% and does a normal shut down, but in some cases it will suddenly just shut down and claim it has no battery life left, then when plug in loads up right away, exactly with all the same apps open and with a good chuck of battery.
Today for example
- Was at 70% when went out on a bike ride
- 2 hours later and after some tethering and listening to music it shuts down all of a sudden while looking at a tweet
- Try to turn back on, says its out of battery
- Get home and plug in, starts up at 17% right back at the same tweet

I have the same issue with the same 4S. I thought it was a bug with the camera because it would happen while I was in the middle of taking a picture. The phone would shut down and after attempting to restart it prompted no battery life. But once I plugged the phone in it would start up and show the proper battery % left on the phone.
Another forum on here stated a probelm is with the cold weather which was cauing the battery to lower in tempature, falsly causing a depleted percentage which forced a shutdown. They said all they had to do was let the phone warm up and it would reboot back up just fine.
I thought it odd but most of my issues were when I was outside. That is until just last night when I was in my kitchen taking a picture of something on the counter and it again shut down. I had to plug in the charger, boot it back up and once back up I went right back to the kitchen and tried again and it happened again. So I plugged it in again rebooted and then unplugged the phone and let it sit about 10 minutes on the counter and then tried again and it worked. I am not sure the cold had anytyhing to do with it this time because I had been home a couple of hours already and my home is 70 degrees. It is frustraing. I find myself caring a backup battery to plug in the phone if and when this happens when I am away. Not a good solution.

When deleting find i phone app i erased my apple id and since then my phone shut down as soon as it is opened what can i do ?

when deleting find i phone app i erased my apple id and since then my phone shut down as soon as it is opened what can i do ?

Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.

I've the iphone 4s, and My battery show me 40% than the phone shut down,some of my friends the same, from when i'll update the system os.
We've think that Apple do it for making the change of the phone!! :O
what will we have to do for making the downgrade of OS of the phone?
tks Andrea

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Apple has never supported downgrading of the iOS.

TS3274 The safari browser shuts down midway. What do I do ?

When I tried to open an airline's website, the safari browser shut down midway and I was redirected to the iPad home screen. I cleared the cache,cookies,history and tried whatever I could. The internet security settings in my iPad are liberal, allowing cookies,javascript is enabled,etc. I referred the iPad trouble shooting guide, but that didn't help either. What do I do ?

As well as clearing the cache and cookies you could also try closing Safari completely and seeing if it works properly you re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My iphone shuts down while i am calling after about 4 minutes

My iphone shuts down while i am calling after about 4 minutes please help me what to do

Anyone have any suggestions? or is everyone else just as clueless as me !

HT4061 downloaded update in settings this morning. When phone came back on, it shows a line comingup from bottom of screen to a locked padlock, then an arrow above thre padlock, and ai Itunes icon above the arrow. After a few seconds, the phone shuts down

I downloaded an update in settings this morning on my iPhone5. When phone came back on, the screen showed a line coming up from the bottom of the screen to a locked padlock, then an up arrow above the padlock, then an Itunes icon above the arrow. I tried swiping, tapping, everything, and nothing would happen. Then the phone shut down. What do I do?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP

I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP. It started to happen out of nowhere. The screen goes red, and it shuts down. I manually restart it - and it shuts down again.

absolutely the same issue with apple logo / red screen and looping on iPhone 6 16gb purchased 3 days ago in Moscow. first i was so happy to have it and now its a brick. also noted the brightness drop outs 1 day before it started. after chatting with apple support:
- we've tried to go for recovery with iTunes. didn't work
- advised on go for warranty replacement by Apple Support chat
- found local Apple Service Provider. gonna go tmrw.

Phone shuts down prematurely

Sometimes when the indicated charge is below 20% or so, the phone shuts down on its own as if it has no charge.
I know it in fact has a charge because I would connect it to a charger and immediately after rebooting, it would show an abnormally high charge -- approximately what the charge was when it shut down. So it's not like I charged it back up to that charge.
I have run the phone down to legitimately dead a number of times since this started, and it started with iOS 7.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Phone shuts down an starts automaticly without any reason

Hi,
my new Phone shuts down and restart automaticly. After more or less 2 minutes the phone shuts down and starts again, and again and again.....;-). I´ve changed nothing on that phone today.
Any Idea?
Thanks in advance
kymon

if its happening that often I would simply take it to the apple store and have them look at it your more then likely going to get a replacement on the spot

Phone shutting down with 75% battery life left.

Hello,
I've had my iPhone 3GS for 1 month and it's developed a problem.
The phone shuts down, and won't let me restart it.
Holding down the power button and home button doesn't revive it, not matter how long I hold it on.
If I plug it into charge, I get the battery symbol with a small red bar on the left, and the lightning symbol at the bottom. The phone still won't allow me to fire it up.
After a short while (1 minute or so) the phone lets me fire it up as per normal. As soon as it's up and running, it's telling me I have greater than 70% battery life left!
I've reset the phone preferences, deleted a load of unwanted apps (I was nowhere near full on memory capacity though) and restarted the phone by holding hte power and home buttons until the apple appears. This hasn't solved the problem.
I'm going to try and run it totally flat (whatever that seems to mean) and give it a full charge a few times.
Has anyone else come across this problem?
Thanks in advance,
Pip

Hi,
Exactly the same problem here. I left it to charge for hours, but the red, low battery bar would not dissapear. When I unplugged it, the phone turned off after a few seconds. I managed to turn it back on a few times, and it showed battery charges of approx. 80%. But after a few minutes, it shut down automatically and showed the low batt symbol again . I returned it to the store. No news yet.

Phone shutting down midway through a call?

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