Phone suddenly stopped charging. Tried different cords but still nothing. Can the port be repaired?

It was fine this mmorning then went to plug it in and nothing happened

It's important that we get your phone charging again, Kschuman11. Do you notice any damage to the phone or to the charging port? Can you try using your phone in safe mode and then connecting the charger: http://vz.to/1pCTn6d
AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Similar Messages

  • Hi!My 6 month old MBP 13" has suddenly stop charging.Mac is working,but not charging

    Hi!My 6 month old MBP 13" has suddenly stop charging.Mac is working,but not charging

    Troubleshooting MagSafe adapters  http://support.apple.com/kb/ts1713
    If you need to pursue further you can do it on-line,  start here
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Premier pro is not on the list in cloud to download? i have tried multible ways but still cant get the free trial download

    premier pro is not on the list in cloud to download? i have tried multible ways but still cant get the free trial download

    Hi axeevan,
    Please download the Premier Pro CC application through your account on adobe.com.
    If in case you still face issues, please contact support:
    https://helpx.adobe.com/contact
    Regards,
    Sheena. 

  • My iphone 5s isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge i. I tried cleaning it but still nothing! some please help

    A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help

    Please make a Genius Appointment and take it in for service.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • HT1476 Hi there my i phone will not charge i have replaced the battery and tried different cables but still not working! what can i do now?

    Hi There my i phone will not charge all of a sudden tried using diffrent cables and now i have had the battrey replaced but still nothing. It is now completey  dead.  Not sure what ealse to do?

    Hey jojo-10!
    Here is an article for you that can help you troubleshoot this issue with your iPhone:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I downloaded a program and it never shiowed up in the download box. I can't find it anywhere on my computer. I tried it a few different times and from different sites but still nothing. What can I try next?

    I downloaded a program several times and from different download sites. It never showed up in the download box but it said all downloads have completed. I searched for it anywhere on my computer but the search produced no results.

    I suppose there is a possibility that you have security software than may be blocking quarantining or even deleting the downloaded file.
    Normally if Firefox says in the download manager that the file is downloaded then it is on your computer, and if you right click you should get the option to open the folder the er the downloaded file is in.
    #Use keyboard keys '''Ctrl + J''' to open Firefox's download manager
    #* or use ( press''' alt''' to display the menubar) Tools -> Downloads
    # in the downloads window find the file entry you are looking for and right click
    # use the option ''open containing folder''
    * see [[downloads window]] <-- clickable link --
    * and [[unable to download or save files]]
    Please post back with how you get on.

  • I reset my ipod touch(actually on the ipod) and it say's connect to itunes but now my computer wont recognize it. Not to sure what to do i have tried many different things but still nothing.

    please help

    Try using RecBoot of TinyUmbrella to kick it out of recovery mode. If that does now work, try this.
    http://support.apple.com/kb/TS3716
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My iPad front camera is fuzzy I tried wiping it but still nothing help please.

    I tried everything to make it not fuzzy but it doesn't work please help.

    Are you shooting in low light? You get "noise" when you shoot in low light.
    Is it better when the lighting condition is good.

  • I have an iPhone 3, the only thing on my screen is the apple logo. i have plugged it into iTunes and have updaded and synced my phone. still nothing on the screen

    I have an iPhone 3gs... The only thing that will come up on my screen is the apple logo with the little loading circle thingy... I have plugged it into iTunes and it updated and synced with no problems but still nothing on the screen...
    PLEASE HELP!!!!

    iPhones that use the ARM chips (2g + 3g) are VERY slow to boot. Sometimes in excess of 1 minute 30 seconds (personal experiece). Assuming the device is not JB or has anything wanted on it, such as photos, do a DFU Restore. To cut it short, it basically forces itunes to give it the latest ios (4.something I think). Otherwise, personally I would wait

  • HT4061 My iPhone 5 has suddenly stopped charging even though I have used different cables and adaptors. The cables adaptors charge another phone so nothing wrong at that end

    My iPhone 5 has suddenly stopped charging. Have used three different cables and adaptors to no avail. The cables charge other phones so something wrong with the phone only. Need advice on possible solutions?

    Always try
    a reset then
    a restore first with back up then as new ,as required
    If still no improvement visit Apple Store genius bar
    BUT first check there is no debris in charging socket

  • Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on.

    Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up  button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone

    Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
    Remove an iOS device or Mac on which you can’t turn off Find My iPhone
    If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
    Note:    You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
    Turn off the device you want to remove.
    Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
    Remove an iOS device you no longer have
    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, then select the device.
    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
    Note:    If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
    When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
    copied from: iCloud: Remove your device from Find My iPhone

  • HT1430 i walked out of school and was trying to get on my phone but it would not come on.It was just a black screen so when i got home and put it on the charger it keep vibrating but still showed a black screen.I tried to restart it i called apple and eve

    i walked out of school and i was trying to get on my phone but it would not cut on.It was just a black screen.So when i got home and put it on the charger it keep vibrating but still a black screen. I called apple and everything i tried to restart still nothing HELP!!!HELP!!!!HELP!!!! i want my phone back

    Did you ever figure out how to turn your phone on?  Mine died today around noon for no reason.  I'm so mad at it!  I can't get it turned on, and I KNOW the battery is charged.  Suggestions?  I'm going to the genius bar (another trip completely out of my way) tomorrow morning.  Suggestions??  Oh and please don't tell me to hold the "home" button and the "power" button together because I've been doing that all day.  It doesn't work.

  • My iPad is not charging. Tried different cord and plug. Any suggestions?

    My iPad is not charging. Tried different cord and plug. Any suggestions?

    Hi Lydia1947,
    If you are having issues charging your iPad, you may find the following article helpful:
    iPad: Charging the battery
    http://support.apple.com/kb/ht4060
    Regards,
    - Brenden

  • Droid Ultra has suddenly stopped charging from the wall plug-in

    My Droid Ultra has suddenly stopped charging from the wall plug-in. I've tried every charger in the house. I've tried to plug it into a wall charger at work in case there may be an issue with my outlets at home, but it won't charge from a wall plug-in from any location. However it will chage if I plug it into the computer or my portable battery charger. Any ideas why it won't charge from a wall plug-in and how I may fix it?

        Let's get your phone charged, chaseperil! You stated that you have tried every charger in your home. Have you tried the whole charger or just the cable? We want to make it is not the plug part of the charger. Are you using the charger that came in the box?
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!!  SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.

    The issue:  Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!! 
    SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
    The cause:  It is now clear what caused this problem.  For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.).  In May 2012 I decided to make some of them one hour  events so I could add alerts to remind me of the event.  I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
    The symptom:  Syncing stopped working for the calendar but continued working for contacts and notes.  I didn’t realize sync was failing until months later when I missed two very important phone calls, so when I noticed it the cause was not obvious. 
    The failed attempts:  I’m head of a software firm and my calendar sync is a crucial to my business life so I took this on with a vengeance.  From a quick look at events in Outlook and the iPhone I could see that the problem started in May 2012.  Events before May were in both Outlook and the iPhone but events after May were only one or the other.  Unfortunately I had changed several other things at the same time relating to other events so again the cause was not obvious.  MANY calls with AppleCare proved them incompetent so my internal IT guys assisted trying many things.  We tried a huge number of calendar changes and several versions of iTunes, iPhone OS and Office as well as both iPhone 4 and 5, all without success.
    The fix:  After 18 months of frustration, MANY  hundreds of $ expense and MANY hours of wasted time I saw a blog that had a calendar sync  problem and it indicated all day events were related.  I changed the display of the Outlook calendar to the list view, added columns so I could see “all day” event check marks as well as times of events,  sorted on the “all day” event column to move them to the top, and for all events that were “all day” events AND had a start and end time, I removed recurrence and then added the annual recurrence back…
    After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync.  It synced for the first time in 18 months! 
    Problem occurred May 2012 – fixed Nov 2013

    Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
    It will recursively remove all '_ModGrp...' folders
    Sub RemoveFolders_Click()
        Dim oOutlook As Outlook.Application
        Set oOutlook = New Outlook.Application
        Set objNameSpace = oOutlook.GetNamespace("MAPI")
        Call CleanFolders(objNameSpace.Folders)
    End Sub
    Sub CleanFolders(objFolders As Outlook.Folders)
        For i = objFolders.Count To 1 Step -1
            If Left(objFolders(i).Name, 7) = "_ModGrp" Then
                objFolders.Remove( i )
            Else
                If Not objFolders(i).Folders Is Nothing Then
                    Call CleanFolders(objFolders(i).Folders)
                End If
            End If
        Next i
    End Sub

Maybe you are looking for