Phone switch off after 10% of battery

Hello, my phone having problem with battery, when % of my phone battery below 10% or 20% my phone suddenly switch off. so why this happend? and how to solve this?

Charge it before it gets to that low of a level.
Your battery meter may need recalibration as it may not be reporting the correct level. Charge your device all the way up, then let it run all the way down until it shuts off. Repeat this cycle to recalibrate your battery meter.

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    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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