Phone thinks it's "in dock" when it is not. What is the fix?

Phone thinks it's "In Dock" when it is not. What is the fix.

I still think it's a connector problem but you can try the standard troubleshooting...
1. Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used (multi-tasking) list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
4. Restore with your backup.
5. Restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

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This is something peculiar, normally that doesn't work that way
when did this happen? if it just happened, then something probably went wrong with either the software or the hardware
do charge the proper way, and see if it happens again
or try completely draining the battery, and charge it to 100% and see if its gonna solve the issue with the alarm

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I would prefer to answer in your post. as I have tried on two occasions to help.. so far this is the first time I can see you stated you are using Lion.
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I said to do it.. you never said yes.. I did that.
Please do it. .. you will get no place before you do.
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The dock connector to USB cables are interchangeable on the iPod and iPad. That's not a problem. You must be trying to charge using a USB port on your Computer. If the port supplies enough power, the iPd will charge albeit very very slowly - as long as the Computer is turned on and it is awake.
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Read this article.
http://support.apple.com/kb/HT4060

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Thank you for sending this new link for firmware. It's not clear to me right now whether I'll need it or not. The phone Rep will probably somehow be able to resolve the problem. If not, they'll probably send me to the nearest Apple store if the problem is hardware, as it would be covered under the warranty. I will give another update as to what transpires as a result of the phone call with the Apple Rep.
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Hi McCrubb!
I have an article here that can help you restore your iOS device more thoroughly:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden

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Sujata,
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Phone thinks it's "in dock" when it is not. What is the fix?

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