Phone under contract

I recently purchased a iphone 4 off ebay. It was listed as new, however after the purchase I noticed the seller noted "This phone is new but under contract". When I contacted him, he told me that the phone has been activated; I haven't received it yet. I want to use the phone on page plus. Should I expect issues when I go to register the phone? Thanks,
ron

prince55 wrote:
I recently purchased a iphone 4 off ebay. It was listed as new, however after the purchase I noticed the seller noted "This phone is new but under contract". When I contacted him, he told me that the phone has been activated; I haven't received it yet. I want to use the phone on page plus. Should I expect issues when I go to register the phone? Thanks,
ron
Never but never buy an already "active" phone from any where unless it is purchased at the wireless company with you standing there. Get your money back now, have ebay suspend the account of the seller and take a common sense class to learn how not to get taken.

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Switching phones #'s for phones on my plan under contract?

My husband recently took a position with his company that will give him a cell phone. He would like to port his phone # over to his company account
(which is also Verizon). I have an added line on the account already that is not under contract. Could I delete that line and use the other phone # to fill out the remaining contract on my husbands phone?

No, you can't swap contracts between lines on the same Verizon Wireless account.

If I buy a phone under a 2 year contract?

If I purchase a phone under a 2 year contract and then end the contract early, do I also have to return the phone?

And keep in mind that a new activation will require a $35 activation fee (or a $30 upgrade fee if you're upgrading a line), plus you'll pay a month in advance for your service. And when you cancel the line, the service isn't pro-rated. In other words, run the numbers because depending on which phone you're looking at as 'free' with a two-year contract, the cost may be close to paying full retail in the long-run, and it would be an easier process to just pay full retail in that case.

Phone under husbands ph contract. We have separate apple Id's and passcodes. Is there anyway he can see my iCloud info since ph contract is in his name?

Phone under husbands ph contract. We have separate apple Id's and passcodes. Is there anyway he can see my iCloud info since ph contract is in his name?

iCloud is completely separate from you cellular contact. If he doesn't know your iCloud ID and password he won't be able to see your data.

Hi My contract is up and i don't want a new device yet. Will I get a monthy reductuion on my bill now that my phone is paid off and i am not under contract? If so do I need to do anything?

Hi My contract is up and i don't want a new device yet. Will I get a monthy reductuion on my bill now that my phone is paid off and i am not under contract? If so do I need to do anything?

Elector
Elector wrote:
I answer a question on the post. I am not assuming what plan they have, or should have or may have had in the past.
If you are under a contract for two years since the phone is now paid off ( subsidized device) the cost of the plan does not get reduced, based on the original posters post.
There for my answer is 100% correct for the facts known in the post.
Would a, Could a or Should a has nothing to do with my reply.
Unless the poster states exactly what plan they are on the only reasonable reply was the short and sweet one I gave. If they continue as is, without looking into plan changes (again no plan was listed) there is no reduction since paying off the subsidized device.
Good Luck
Since there is more than one plan available and since there is one plan available that does qualify for a discount once a subsidized phone is paid off, your original reply is not and could never be 100% correct, maybe 50% correct. The only reasonable response (also short and sweet) is "It depends on your current plan and/or whether you are willing to switch to the one plan that is eligible for a discount, otherwise no you might not get a discount."

Can an Ipad 2 3G bought in US be used in Spain with a local phone company contract or is it locked to ATT or Verizon? I am buying it here in the US but will be using it primarily in Spain. Thanks

Can an Ipad 2 3G bought in US be used in Spain with a local phone company contract or is it locked to ATT or Verizon? I am buying it here in the US but will be using it primarily in Spain. Thanks

ATT should be okay, but not Verizon. Look at the right panel, under "More like this", other users have asked similar questions.

Already under contract

The new iPhone price puts in my budget. If you are already under contract with cingular does that mean you can't get it for 199$?

SisterBlue wrote:
We have two iPhones and two non-iPhones on our family plan. For the second iPhone, it's $9.99 per month, plus the $20/month data plan (which seems to be going up to $30 for the 3G iPhone).
-SB
Wait do you pay $20 for data for each phone or is it $20 total for both?

Why are the phone sales lying to customers telling them they will get a new phone under the warranty

This is my story from Store 1513 2441 North Maize Rd Wichita, KS 67205 Why are the cell phone sales people lying to customers by telling them they will get a brand new replacement phone under the purchased warranty when they really have to wait to be sent a refurbished phone? This seams like a scam! I have been told we would get a brand new phone on 3 separate contract renewals in the last 6 months if there ever was a problem, and now that I have a problem they say no you have to wait for a refurb in the mail? Guess you CEO will be getting an earful!

Hello WilliamAnderson,
Our Geek Squad protection I can assure you is not a scam but I understand why you would feel that way considering the circumstances. Our Rapid Exchange process, with certain mobile devices covered under Geek Squad Protection, “utilizes refurbished products of like kind and quality and of comparable performance”. I apologize for the confusion this has caused you after you invested in that protection plan.
I realize this is not what you were led to believe in the store and I would like to reach out to the Wichita, KS store (1513) to pass along this feedback. I will be sending you a private message to get some more contact information from you; to check your private messages, click on the envelope in the upper right-hand corner while you are logged into the forums.
Regards,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Upgrade from basic to smart phone before contract finishes. What are my options?

Hi everyone,
I'm working on upgrading from a basic phone to a smartphone. My current phone is one line in a shared plan (1 iphone and 3 basic phones).
My current contract isn't up until September 2014, but it's become necessary that I get a smartphone this winter. Obviously, that's not going to happen without some fees, but I'm trying to figure out what my options are. This is what I think I have, but are there ones I'm not considering?
1. Buy a phone through verizon without the subsidy. I assume this resets my 2 year contract. But there's no early termination fee, right?
2. Buy a verizon-ready used phone from a friend and apply it to my account. I believe that this doesn't incur an ETF either, right?
3. Add a new line with a smartphone (with subsidy). Transfer my number to that phone, and then pay to terminate the basic phone line (which would be $175-5/month, so $105, right?).
4. Pay to terminate this line ($105), and move to another carrier, but my number wouldn't transfer.
Any recommendations within these options, or things I haven't mentioned?
Thanks!

1. If you buy a phone without subsidy, there is no contract. And no ETF -- you'd simply put the new phone on the line and the contract end date is the same.
2. Correct. You can activate a phone you bought elsewhere anytime. It won't change your contract. You will simply have to add the data plan.
3. The contract is tied to the phone number. So if you add a line for a smartphone, that number/line would incur the $350 smartphone ETF. But you can transfer the new smartphone to your current line, then put your basic phone on that line -- it will either cost you $10/month if you're on a Nationwide plan or $30/month if on Share Everything.
4. You can port your number to the new carrier and pay the ETF, which seems it'll be about $105. Every carrier has to allow porting nowadays. Just know if you're not happy with the new carrier and want to switch back to Verizon within the first few months (either 60 or 90 days, I can't recall), you'll be put right back on the contract you were on.
I can't think of any other options. When I feel like switching and I'm under contract, I typically choose No. 2 in your above scenario.

It's officially time to panic- 94 days under contract & counting

Brief backstory for those new to our situation-USDA Direct Loan for a house we've been under contract for since April 15th w/ original closing set for June 15th. Extension to July 31st.File arrived at USDA closing agent's office this past Wednesday, July 15th. I just got a call from the freaked out seller (for sale by owner) saying her attorney told her our attorney was told by the USDA that closing would be in early August! I'm about to throw up & the seller is upset at having to pay this month's mortgage & not being able to close on their new construction home until we close on this one. There's no way they'll sign another extension unless we pay their mortgage payment for August. All I can do is wait until Monday & make some phone calls, hoping to somehow speed this along. I can't believe we may not move until next month. Edit to add:After a scroll through my Netflix, I'm reminded of life's true priorities. If our biggest problem is having to wait a few extra weeks to close on a house that many in the world would consider a mansion compared to their dirt huts, then we're doing pretty darn good. Sometimes it just feels good to come here & vent to people that understand. Thanks for putting up with me, everyone!

LeavingTheCity wrote:
Revelate wrote:
Well TBH in your situation I'd be thinking of paying the mortgage anyway as the righteous thing to do, but if you can get that and take possession, think that's a fantastic plan anyway assuming you're confident the loan is indeed going through. If their house were done by June 15th, we'd feel compelled to do so for July, but their contractor had issues & it's not even ready yet. Their closing is set for this coming Wednesday the 22nd. We've been exceedingly fair with splitting costs so far & if they had asked, we probably would have split July's mortgage payment with them. Don't know, my LO at Chase was waffling anyway with the standard boilerplate speak of UW vagaries, so I beat him up over an free extension to the rate lock (they wanted .125% for a two week extension typically which got waived) which I really shouldn't need anyway with my file, but everything is setup with zero consequence for the lender and that just sucks from a consumer perspective. Did see a lender or two advertising if we don't close on time we'll pay you, so it's not like I'm the first to consider this. Re: wrong, not sure. Usually most people are selling their homes, often have a need to use that to roll into another house down the line and when everything is contingent and bridge financing is still pretty much gone, it's a difficult situation in the market. My life is absolutely on hold as a buyer, if I were selling and I needed the equity to transition to next house now, yeah, I'd want the more stable thing and I don't think that's an unreasonable thing. I edited my reply to include that it feels wrong for us to do since we're utilizing a govt. loan ourselves. I don't see it as wrong for anyone to set any kind of restrictions on their own home. Hell, restrict it only to crazy cat ladies paying in cash for all I care! It just doesn't feel right for us to do. =) Hah! I wonder what that listing for crazy cat ladies only would do for property values in the neighborhood! Yeah I wasn't looking at the hypocrisy point from your perspective, good lady you

One line out of contract, can I cancel another line under contract without ETF?

I've seen many people asking this question, but the answer was different from what I heard from the chat with CSR.
So, does this idea work?
I have three lines on my account.
A - Upgrade available in 10/2012 (contract ends on similar date)
B - Upgrade available in 10/2013 (contract ends on similar date)
C - Upgrade available as of now (contract ended)
Basically, I have one line that's out of contract.
Since I have one line that's done with the contract, can I cancel one line even though it's still under contract from my account?
I thought this wasn't allowed, but in my recent chat with CSR named Cassey(she said she left notation about our conversation), she said it is possible and was so sure about that.
I was in the exact same situation back in March when I cancelled 4th line I used to have in my account.
I was told it couldn't be done that way and had to wait for a couple month with the charges.
Please clear this up so that I could take an appropriate action.

hwangong wrote:
So, is the answer "no"?
I can't cancel a line as long as it's under contract even though I have another line that's out of contract? Correct - the contract, or agreement is to keep a line of service active for 24 months after the upgrade (or purchase of a subsidized/discounted phone). If the 24 months is not up, and you cancel that line, there will be an ETF based on the # of months out of the 24 that were fulfilled.
Then, I really wish there is a way I can talk to the rep I chatted.
I triple checked with her, she said I could do that, and she was so sure about it. Maybe she misunderstood the question?? Though it seems pretty clear to me what you are asking, and it's just as clear it's not the way it works! The contract is on the line of service, and tied to that phone number.

I have two phones under the same apple ID and I want to put them on two separate apple IDs. how do I do this?

I have two phones under the same apple ID and I want to put them on separate apple IDs, how do I do this??

If you sign out of an Apple ID under Settings > iCloud, you should be prompted for an option to 'Keep on my iPhone' in regards to Contacts and other related data. Then, when signing in with another Apple ID on that same iPhone, you should be prompted to 'Merge'. If you do both, then you won't lose any Contacts, and the iCloud Contacts will then be merged into the new Apple ID iCloud, but also will stay on the old Apple ID iCloud.
In the future, it might be best to post your own question thread instead of bumping a thread that is over two years old.

My iphone 4s wont switch on or reset. i spoke to apple earier and they will replace the phone under warranty. i didnt back up my phone on itunes or icloud. as the phone will not switch on i am unable to do this now. any ideas how i can get these off?

My iphone 4s will not switch on. Supposidly it has been "charging" all day and stll it does not have enough life to switch on. Rang Apple this morning and they will replace the phone under warrenty free of charge. Only problem is with this being my first Apple product i didnt realise my phone did not automatically back up on itunes or icloud as i had to set this up.
Now i am trying desperately to get my phone to switch on so that i can save all of the baby pictures of my 7 month old son and its not working. i have tried to reset the phone but it does nothing!!
Can anyone PLEASE help as i am very upset and do not want to lose these precious memories?

You cannot get Applecare plus now.
It is unlikely that they will replace as it is damaged. The only way to find out is to make an appointment at the genius and and see what they say.

I tried to register my stolen iPhone onto My Profile but it says that it's registered under another apple ID (which is not mine) What does this mean? Does it mean the person who stole my phone is using my phone under another Apple ID?!

Hi everyone,
My iphone and Ipad got stollen yesterday...
I registered my Ipad onto "my profile" but when I tried to register my Iphone 4 onto "My Profile" it says that the product has been registered under ANOTHER apple ID. What does this mean?! Does this mean that the thief is using my phone under a new apple ID?!
I am getitng abit paranoid because when I tried to download a new app onto my macbook pro, it says that someone had accessed my account from a new computer. I am so scared.. as I know that if they are able to access my apple ID account they can see my billing/card details. I tried to delete my billing address and card details on my apple ID account to prevent this from occuring but I can't. Please help
Many thanks,
Kim

You should change your AppleID password NOW. And if it says it was registered under another AppleID, the thief has probably done it.

My photo stream is no longer working. Both my icloud settings in my phone under "photos" as well as my pc icloud pictures are all set to "on" and pics are no longer uploading to photostream. What's up?

My photo stream is no longer working. Both my icloud settings in my phone under "photos" as well as my pc icloud pictures are all set to "on" and pics are no longer uploading to photostream. What's up?

I experienced this problem recently but was able to solve it by signing out of, then back into Photo Stream on the computer. This will temporarily remove your photos, but once you get signed back in, it will repopulate the photos. Be sure you have updated to the latest version as well.

Phone under contract

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