Phone unlocked by provider but still require their sim to re-activate
I have an iPhone4 purchased from optus in Australia.
Optus unlocked the phone so I could use in New Zealand with a New Zealand sim. Having just entirely erased the phone preparing to sell it, I found I could only reactivate the phone by inserting a Australian Optus sim card. How do I get around this?
This is not great for the new potential buyer
If you've done a restore, you need a SIM installed to complete the initial setup. This is the same process that was completed the first time the iPhone was powered on. For the most part, intial setup does not requre a specific carrier's SIM.
Similar Messages
-
I want to ask you question please i have free apple id because i am still a college boy who doesn't have any of credit visa card and i just want to download beautiful apps on my phone including whats app but they require payment information to complete my request so please help me and please find a solution for this problem because not everyone have credit or master card .
Buy an iTunes gift card.
http://www.apple.com/support/itunes/cards-codes/ -
I am unable to retrieve my emails since yesterday. I called Time Warner Cable, my Internet provider, but they could not help me; they stated that the settings had changed, since they were upgrading. I adjusted the settings, but still get an error message:
Alert
There may be a problem with the mail server or network. Verify the settings for account "Mail 1" or try again.
The server returned the error: The connection to the server "smtp.roadrunner.com" on port 110 timed out.
I changed the server, and the port, as Time Warner Cable tech rep recommended, but to no avail. They recommended I delete my current email account and recreate it, but that I check with Apple first, because I might lose my contact list (and any email messages I'd previously saved!?). They suggested Apple might be able to tell me how to not lose the contacts, emails, profile.
Any help would be appreciated.Hi, what Interface are you using, & which one are you checking?
Each Interface will have it's own settings.
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK. -
Any suggesstions on ow to successfully complete a call. During the course of a conversation, my face hits the screen and either disconnects the call, switches to Face Time, or dials another number from my Contacts. I hold the phone in all sorts of directions, but still this problem. It is so annoying to the caller and to me! Any suggestion?
The iphone is designed to lock the screen when it is next to your face.
If it is not locking when it is against your ear, then try basic troubleshooting: Restart,reset, restore
Unless you have a case on it. If you have a case, then remove the case and see if that solves it. Otherwise, try basic troubleshooting.
If all fails then make an appointment at the local genius bar or call Apple support to arrange from a replacement. -
For some reason, photos taken on my iPhone did not transfer to my iPad. Apple could not help. So I have now loaded the photos from my iPhone onto my laptop, but still cannot transfer them to the iPad. Any ideas please?
I just had this problem as well and spent quite a bit of time reviewing all of the suggestions/ideas/comments, and since I am not that tech-savy I remembered this "suggestion" from the UK show The "IT Crowd" which was "Have you tried turning it off and on again??" (both devices)
http://bit.ly/18qL7OA (apologies for short ad on the youtube clip)
It worked!! -
recieved phone from a friend. I believe it to be a iphone 4s. I dont know from which carrier it originated CDMA or GSM.Turns on and begins setup. I enter my language and location , it begins to search for a wifi signal which is present then it says insert a valid sim card and it wont go any further than that. It tries to activate but then just says insert valid sim . I just want it too boot up so i can play games, apps, and surf web without phone service. Is that possible? I knowe it is because i used to do it with my wifes iphone 4s
You need a sim to activate an iPhone. The sim does not have to associated
with an active account; however, if the iPhone is locked to a wireless provider,
the sim must be from that wireless provider. Borrow an appropriate sim from
a friend/relative/co-worker for the few moments it will take to activate the iPhone.
You will need a sim in the iPhone to reactivate whenever you restore the iPhone
or update the iOS.
Call Apple to find the origin of the iPhone. You will need the serial number from
the back of the iPhone. Or ask your friend - he should know the details about an
iPhone he previously owned. -
IPhone 4 factory unlocked by EE but still not working?!
At least 3 days ago I got my iPhone 4 factory unlocked by EE and received the email that said it would be unlocked within 24 hours.
Been over 2 days and I am still getting the "no signal" when I insert a Three UK sim card??? Restored my phone at least 7 times today but it still isn't working, I read loads of discussions and forum's but nothing!!
I haven't receieved the "Congratulations! Your phone has now been unlocked" message either...
I just now tried to restore it again and now my iPhone has been put in recovery mode??? please helpThis is how it works ,including a restore
http://support.apple.com/kb/HT5014
Orange are known to take up to 30 days ................. -
How do I separate my spouse's phone from my account but still share over iCloud?
I know there is large amounts of talk for this topic but I am not understanding what has been said.
If you are not willing to explain and post other links as your answer then do not reply.
My spouse and I have iPhone 5s and currently share the same Apple ID. We have an iMac, iPad, and the two iPhones and I am wanting to get the iPhones separated so that our messaging isn't double tapping texts but keep the access to iCloud so that we can still share notes.
I know that you have to set up a "parent account" but I need a walk through on exactly what to do one either my phone, her phone, or the iMac to help separate the account but not loose information. I am hesitant to just delete an account and then make a new one when the second step to link the accounts is a step of blind faith.jsibs wrote:
I don't know. I have one iMac with iTunes and two iPhones. I want to separate my spouse's phone from mine so that when we text it doesn't pop up as an iCloud text.
You want her to be connected to the same account as you are but yet not see her stuff in it, what use would that be.
You each need an account, to that account you can connect your own devices (iPads/Phones etc) that way you will have some privacy from each others stuff.
If you want to share stuff between the 2 accounts the answer depends on whether you are referring to iTunes stuff (music, movies etc) or iCloud stuff (contacts, calendars etc)
You will also need to create 2 user accounts on the iMac, one for her, and one for you.
So what do you want to do (within the framework I have explained)
FYI: Texts are not in iCloud, let's stop thinking that please. -
Upgrading OS to use Adobe CS3, but still require access to Classic (OS 9.2)
I need to upgrade my OS to use Adobe Creative Suite 3 (according to Adobe, requirements for this are OSX10.4.8 to OSX10.5) but also need to maintain access to the Classic environment (OS 9.2), to access legacy documents (in earlier versions of PageMaker and Quark), and for some clients. How best to achieve this on my current hardware, which will be upgraded to 2 Mb RAM (four 512 Mb chips, replacing the current two 256 and a 512) very soon.
Hi Eustace:
Your solution has merit; and a direction i had not considered. I am, however, a solo operation and do not need to maintain different terminals and computer stations for clients, which having a second computer would suggest; rather, i need to access my own files and folders, and documents, in OS ( applications (e.g., PageMaker) for some of my book-publishing clients.
For example, a book that was laid out in PageMaker 5.0, some years ago, can be brought into PageMaker 6.5, and thereafter into In-Design, for a reissue, and the creation of a pdf e-book. I cannot do all of this on OX, and will need access to the classic environment for a year or two more, at least. OSX10.4, would seem to provide the answer I’m seeking. Thanks again for your creative solution. -
I have verified all of my apple ID's under one ID, but still require password on certain songs
Ok, I have verified all of my old apple id's under my current apple id, but when I go to play certain downloaded songs it asks me for the password to an id that's already been verified & authorized...HELP!!!
My apologies, diesel vdub...What I actually meant to say was that when I tried to play a purchsed song in my iTunes the authorization window opened up. I then hit the "forgot password" button which led to my email authorization & verification, but the songs still won't allow me to play them without the very old, long since changed, & long since forgotten password. When this happened a day or two prior with another of my apple ID's all my purchases automatically downloaded & played upon veification all of which was done while managing my current apple ID..So, how do I get the purchased songs to play if I no longer remember that password & it keeps verifying that ID?
-
my iphone5s has been successfully unlocked by my carrier (O2) but when I inserted the non-O2 sim and connected it with the itunes it does not seem to be supported.Any ideas on that?
because you did not complete the task ,
see here >>>>>
How to unlock your iPhone for use with another carrier - Apple Support -
HT1212 I have tried syncing my phone after saying disabled but still not working
my phone says disabled and I have tried connecting to itunes as it said so on phone and is still requesting code to be typed into phone which obviously i can't do as disabled. does anyone know what else to do please
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
can anyone help me on what to do
Yeah, you fried the phone big time.
Go into iMessage settings and set the Caller ID to your phone number. -
Trying to download pics from Icloud on my PC, But can't. Please help
Hello mommalexie
Make sure that you have the latest version of the iCloud Control Panel to see and copy your photos to your computer.
iCloud Control Panel 3.1 for Windows
http://support.apple.com/kb/dl1455
iCloud: Archiving or making copies of your iCloud data
http://support.apple.com/kb/ht4910
Regards,
-Norm G. -
I have upgraded my 3gs to the latest version - now I am not able to activare my iphone - It says ' Server is temporarly unavailable , please try later'
Morning Raju Mordani,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Best of luck,
Mario
Maybe you are looking for
-
Hi, My E61 cant play video with resolution 640×480 which is recorded with Nokia 6280. Also it cant play the streaming video from internet, like BBC and liputan6 (indonesian tv) Anybody can help? Thank you in advance ZaMessage Edited by ajak on 08-Feb
-
Displayed Name of main Users folder is not correct.
My current Users folder is displaying as Public yet the target is E:\Users even though no such directory is visible. I have shown hidden files. If I type e:\Users into explorer it directs me to the Public folder. If I try to create a folder called us
-
UPdate to 7.1.2 not installing
-
Inputting to mac pro late 2013 - new connections needed?
Pretty happy with the zippy new Mac Pro, but looks like I need to buy some new stuff for it. Since the only way to input audio on the base machine is to go through the single (mono) audio input in the headphone jack, I'm trying to work out the most a
-
DS5.2 - moving to a new supplier
I've been tasked with migrating our two existing suppliers onto new servers and I'm wondering whether there are any problems I haven't considered? The basics are that the OS and DS version will remain the same but DNS and port numbers will change. It