Phone Update via Ovi Suite

While connecting my X3 to Ovi yesterday,Ovi informed that a software update is available. Updated the software.
However, soon after the update & after receiving numerous text messages, I connected the phone to Ovi (messages were of a legal nature & wanted them backed up), the messages were out of sync.
The person sending the texts is on the same network & also using a Nokia. The date & times on both phones are correct, yet every text I receive is one hour ahead of the actual time text received, which throws out all timing.
To confirm that this is a software problem, I had my wife connect her X2 to Ovi on her computer - sure enough, an update was available so installed it.
Tested the messaging sync by sending her some texts & the same thing happens on her copy of Ovi, so it's definitely a software problem.
Both computers are running Win 7 Pro 32bit.
It would be nice to see this problem rectified on the next update.

I'm sorry about that, but unfortunately I cannot help you with it.
What you can do though is to contact the reseller and ask them to swap your device since it was clearly not ment for farsi speaking users. This is a problem elsewhere to. Resellers buy phones cheaper and install the language themselvs for the region and sells it like it was ment for the region. What they don't say is that when you update the device you will get the update intenially ment for the device which will remove the added language.
I experienced this ones with a french internetsite which advertised like they had bases in Norway, Denmark and Sweeden selling phones ment for nordic countries. I just called them back and told them what had happened and that they ought to send me a new device. As I clearly knew what they had been up to, they sent me a new one without any further questions. This time it was a correct one.

Similar Messages

C3 not updating via Ovi suite.

I have a Nokia C3 which has been giving me problems. Restarts, stops responding etc. Someone suggested I update its firmware.
I tried it, but everytime, its stuck on the backup screen. It gets stuck here for hours before finally giving an error, "Sorry, there was a problem backing up your phone"
A screenshot is attached.
Attachments:
Untitled.png ‏43 KB

my advise for you is to use the OTA update on the phone goto menu>>settings>>phone settings>>phone updates>>update phone software

Can't update nokia e72 via ovi suite

So there is "maps data update application" on available updates list. I connect my device via USB, push the "next" button on the updates screen and it says that my sim card is missing when its not. It also says "please change the USB mode on your device to PC suite mode" on the bottom left corner, where the phone pic is, but im already using PC suite mode. Restarted the phone, made sure I'm using General profile - nothing helps. Any ideas whats wrong?

well i have updated my maps and my maps data via ovi suite numerous times, ovi suite is pcsuite+NSU+Maps updater+map loader, its an all in one and if you are using an updated version of maps, it will show you a prompt to update in the software update tab, so basically it does update ur maps version too but in this case i don't really know what the problem is, might be an OS conflict or might be a firmware error too. I recommend that you run ovi suite using adminstrator privileges on vista/7,right click on the program icon and then selct run as adminstrator, diable any antivirus program that you are using and ten try updating using ovi suite. If this doesnt work then please soft reset ur phone using the phone *#7370#, this should fix most firmware glitches, please backup all data on phone memory before performing a soft reset, these steps should fix all problems that you've mentioned.
Swayam
Nokia N8-00 v025.007
Nokia E7-00 v25.007
Samsung Galaxy S II GT-I9100 Firmware: XXWKJ2(Android 2.3.5)

Every time my phone connects to ovi suite via blue...

I have a 5800 XpressMusic with software version 51.2.007. I am using Ovi suite version 3.1.1.90 on windows 7. every time my phone connects to ovi suite and automatically syncs, 2 "bluetooth messages" are recieved (just like when I send a picture to the phone via bluetooth).when I attempt to open the message, an error message shows up on the phone that says "Messaging: feature not supported".
This seems to happen just after contacts are synched, and began happening with the latest update to Ovi Suite.
I would prefer to not have to delete these messages constantly.

Hi All,
For assistance about any unresolved concerns or complaints about your device, we highly recommend that you use the "Contact Us" link at your local Nokia website or get in touch with your local Nokia Careline.
Kind regards,

Swap code phones belle update via nokia suite

any way to belle update via nokia suite for phones which is having swap code please reply..

dude i am having c6 01 and i got a call from nokia representative stating that for swap code phones only nokia care centre service software only can do the update as of now so it is not possible to get the update via nokia suite we have to produce our phones to nokia care

Ovi games install via Ovi Suite

Hello,
How can I download free games from Ovi store, save the file to my PC and transfer/install it to my X2-01mobile via Ovi suite? I don't want to download and install directly from my mobile. Thanks.

Hello,
THanks for the reply, I wanted to post a new query but can't seem to find the 'Start new message" link:
My Nokia phone X2-01 seems to have a preset security code, although I have never set any codes nor pin codes since I purchased it. I just wanted to delete some message counters logs, but it asks me for security code when I select clear counters menu.
Is there any factory set - security code for Nokia phones? Thank you once again for your advice.
Regards..

E75 update using ovi suite always errors 12017

Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7

I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L

C7 as PC-modem via OVI Suite

Hello,
I'm using my C7 as PC-modem via OVI suite. But seems that you cannot use the phones wlan as a connection type (it always uses the 3G connection). Is this true or don't I just know how to do that?

It's true, my friend. There's no support for WLAN.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Error in trying to update FROM Ovi Suite 2.1.1.1 t...

I am trying to update FROM Ovi Suite 2.1.1.1 to the newer version.
The download process NEVER ends.
2 screen shot are attached.
In the 2nd you clearly see some counter overrun (65518MB / 17MB).
I have already: uninstalled; download new version; installed.
Same scenario.
Any clue here?
Regards, Shay
Attachments:
1.jpg ‏12 KB
2.jpg ‏9 KB

FYI: system information:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702 (Default browser)
- Mozilla Firefox 3.6.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)

Could not sign in via ovi suite (3.1.0.91)

Hi There, I am not able to login to Nokia accounts via ovi suite. Seems to be some sort of internet connection/setting issue, although I can browser,etc via same internet connection from my PC perfectly fine. Screenshot is attached...
Thank you,
Yogesh
Solved!
Go to Solution.
Attachments:
OviSuiteError.png ‏144 KB

i dont understand how you did it.. but it seems still problem for me
as i try download maps offline ovi suit stops responding ..
please see the attachment.
i can log in in ovi web site but ovi suit login always fails
i searched internet for it
1. suggestion : to check for proxy setting.
i dont know how to set proxy setting but i provided my ovi credentials in - ovi suite- tools- options- general tab - proxy
but my problem is still there..
YogeshKulkarni wrote:
I was able to resolve this issue by deleting expired certificates on my PC.
on Win7 - goto control panel --> Internet properties --> Content , click on Certificates - select ane remove expired certs.
2. suggesation : to delete the old certificate from the internet explorer
if you can please specify the certificate name or group because i cant find any in there
i use - IE & FireFox browsers - i checked in both Certificate - but cannot find any old certificate related to Ovi ..
if you can help me it will be my great pleasure.
thanking you
Attachments:
ovi problem.jpg ‏51 KB

Nokia PCsuite wants to update to Ovi Suite

Hi, I have Nokia PCsuite 7.1.40.6 installed. I'd heard there was an update, but unsure if I already had it I selected Web->check for updates. I was given an option to "update" to Ovi Suite 2.1.1.1 However since I use an N900, ovi suite is not compatable (serious omission) Is there an upgrade logic issue here. It's fine if Ovi suite is offered as an additional install, but if it's purely an "update", following that path will lead to loss of function in some cases & should be corrected,

planetf1 wrote:
Hi, I have Nokia PCsuite 7.1.40.6 installed. I'd heard there was an update, but unsure if I already had it I selected Web->check for updates. I was given an option to "update" to Ovi Suite 2.1.1.1 However since I use an N900, ovi suite is not compatable (serious omission) Is there an upgrade logic issue here. It's fine if Ovi suite is offered as an additional install, but if it's purely an "update", following that path will lead to loss of function in some cases & should be corrected,
You've the latest PC Suite. OVI Suite is a seperate installation. You can also get OVI Suite here:
http://europe.nokia.com/support/download-software/nokia-ovi-suite
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

N97 Firmware updates but Ovi suite and SW update t...

I have updated my firmware to the version 11 twice now. Once using the Ovi suite and once using th PC Suite Software updater. When I go to the SW update app in my N97 it still says "Phone Software - Important" but the details just say it's the same firmware update I've already gotten. I'm thinking this may hinder my ability to get the new NGAGE, Maps, etc. updates. How do i fix this?
Thanks for the help!!

try this *#7780# default code is 12345 you will not lose any data, you will have to reset your settings possibly. and then turn the phone off for few minutes. turn in back on , go to the software update in the application folder and refresh the avaliable updates by going to options on the left hand side. see if this will help any
oh and btw you have updated your phone you can check this by *#0000# pluging this in if it is v11 you are good to go
Message Edited by radical24 on 15-Jul-2009 03:51 PM
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Available app updates in Ovi Suit

Firstly this is not a problem as I do not use Shazam but it is just annoying.
Ovi Suite tells me there is an update for Shazam 2.2(1) but if I try to install it fails.
The phone (5230) does not say any updates are available at all.
I have had a look on the list of installed apps and Shazam is not on the list, unless it is called something else and I have missed it.

Hi Spamthroat,
When you see Shazam in the updates available, it means that you can download this application and install it in your mobile. For this, it is not mandatory to have it installed already.
If you want to install this application, go ahead and install it by updating. If that fails you can also try installing the same by downloading the same from OVi store too.
If you dont need to install the application, you can ignore that update
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

Syncing Nokia X-6 via Ovi Suite [2.x], to Outlook,...

Salutations,
I'm new here, so I hope that I'm in good section. I have following problem. My mum has nokia X-6 and I bought her Nokia Lumia 800 and Samsung Omnia 7. When I want to move my Nokia X-6 contacts to Nokia Lumia 800, or Samsung Omnia 7 I get following errors:
• I tried to export contacts to CSV via phone [X6], when imported I got contacts where 80% lack phone numbers
• I tried to export contacts via PC Suite [X6], when imported to Outlook, Windows Contacts or Gmail, I got contacts where 80% lack phone numbers
• I tried to export contacts via Nokia Ovi Suite [X6], when imported to Outlook, Windows Contacts or Gmail, I got contacts where 80% lack phone numbers
I tried to import contacts through Ovi suite directly, export to all forms of CSVs, and all syntaxes, I never succeeded.
Do You have any clue, how I might import nokia X6 contacts to Nokia Lumia 800 and Samsung Omnia 7?
Thank You for any reply,
Regards
Bryan
Attachments:
screenshot-1.jpg ‏434 KB
screnshot-2.jpg ‏808 KB

Hi Lexicanum,
Do you see all your contacts on CSV file when you export them?
If all the contacts are exported correctly to the CSV file, then it is upto the 3rd party software, how it treats the generated CSV file (It could be that the generated CSV file is not read correctly by the 3rd party software).
If not all the contacts are exported to CSV file by using Nokia Suite, then you can submit the error report using this link http://tiny.cc/ja40z
Thanks,
Best regards,
taza99
Nokia Suite Team.

No updates through Ovi Suite

Hi all,
I am running the latest version of Ovi Suite for my Nokia C3-00.
My C3 still has SW version 03.61 and I suspect that some issues can be resolved through firmware update 7.20.
Unfortunately I can't get the update. I connect to Ovi Suite by Bluetooth without problems. But as soon as I press the update button, it checks the Ovi Suite upadte ( none available, as I downloaded yesterday ) and when it checks for phone updates it says it cannot connect to the service.
Ovi Suite has access to the internet, not blocked by firewall or AVG.
Software updates through phone itself ( FOTA ) will not work either, as the install SW update function is greyed out.
Help !
Any suggestions greatly appreciated.
Attachments:
Ovi Suite.jpg ‏62 KB

MikeYates wrote:
Have you tried the "Nokia PC Suite" ?
You might have to lie about your windows version and phone model to get it nowadays, though!
If you look here you will see that there is no option for updating software with PC Suite for C3-00:
http://europe.nokia.com/support/download-software/pc-suites/compatibility-and-download
Happy to have helped forum with a Support Ratio = 42.5

Phone Update via Ovi Suite

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