Phone volume so low I can barely hear person talking.  Help?

I'm not sure what happened but now when I'm on a call, I can barely hear the person talking to me.  I tried a soft reset.  That did not work.  I reset my phone from iTunes and that did not work either.  I recently upgraded my software to 5.0.1 and recently added I cloud and imatch.  I have a few new apps but nothing big.  Is there something that I can do?  What might be going on? 

in the settings under music, select the tab that says "volume limit", and see if the volume is locked on very low or something.

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    Try rebooting your phone (which I recommend doing once a month even if it's running properly). Press and hold the power button until you see 'BlackBerry' on your screen, ignoring anything you see before that. It should take about 20 seconds. Once it's rebooted, try a call and post back with your results.
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  • Can barely hear the other person when talking on the phone

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