Phone was off for almost four days, haven't received texts from when it was shut off

I read that Verizon continues to send messages for five days if the phone doesn't receive them. it was just under four days my phone was off, and when turned back on, I only got messages from that day. I know for a fact I was sent messages in this time, important messages, but I haven't gotten them. Is there anything to do about this? Pretty pathetic that the only way to get any type of customer assistance is to post on a forum.

eagleye7377 wrote:
I read that Verizon continues to send messages for five days if the phone doesn't receive them. it was just under four days my phone was off, and when turned back on, I only got messages from that day. I know for a fact I was sent messages in this time, important messages, but I haven't gotten them. Is there anything to do about this? Pretty pathetic that the only way to get any type of customer assistance is to post on a forum.
Call *611 to get to Customer Service. Better yet call 800-922-0204 from another phone and choose option 3 from the menu tree.
As for the issue, try calling *228 and choose option 1 from the phone to reset the 1's and 0's on the phone.

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Phone was off for almost four days, haven't received texts from when it was shut off

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