Phone will not accept my passcode

When I turned my new 5S on--my passcode was not accepted? How can I open the phone?

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Similar Messages

  • My new 5s phone is not accepting my passcode.

    my new 5s phone is not accepting my passcode. I cannot access anything. The phone is brand new, the code worked in the store. But it needed to finish downloading my info from the icloud at home with my wifi, but then it wouldn't let me in. Help!

    Hi blombo,
    I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues with the passcode used to unlock your iPhone, you may find the following article helpful:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    On the other hand, if you are able to unlock your iPhone (or don't have it set to lock) and are instead talking about your Apple ID (the account used for things like iCloud or the iTunes/App Store), then this article may be more useful:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Regards,
    - Brenden

  • In my iphone6, voice over got switched on and screen got locked. Phone is not responding for slide but only responding for double tap. Phone is not accepting my passcode as I double tap in passcode screen. Single tap just gives a voice over. pls help

    In my iphone6, voice over got switched on and screen got locked. Phone is not responding for slide but only responding for double tap. Phone is not accepting my passcode as I double tap in passcode screen. Single tap just gives a voice over. pls help me to unlock the screen and switch off voice over

    Thanks a lot Sted !! It worked

  • HT4061 My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

    My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

    That's because the device has not been synced to that computer.  As per my earlier instructions... you will have to force it into recovery mode & restore as a new device.
    Recovery Mode... http://support.apple.com/kb/HT1808

  • I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

    I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help!  I am new to all this and want to start using the phone legitimately.

    I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

  • TS1398 downloaded iso 7 & itunes 11.1 i phone will not accept icloud or itunes password or onnect to my router

    down loaded iso 7 i phone will not connect to router or accept my i tounes password

    Agree about the disaster part. I haven't found a fix within iTunes.
    I gave up and switched to downcast 2 days ago. Even though it was a hassle to re-subscribe to all my podcasts, im so much happier.
    To make switching easier, I found that in iTunes you can "get info" on the podcast and copy the RSS address to the clipboard. Put all of these in a message note. When iCloud syncs the note to your phone, you can copy and paste the urls into downcast one at a time to subscribe.
    Downcast has crashed on me occassionally when I'm subscribing to feeds, but so far it has recovered gracefully each time and no data was lost.

  • Could there be something wrong with your router if ipad or i phone will not accept password saying it is wrong and yoy know it is right

    could router WiFi be defective if it will not accept your password saying it is incorrect it is 2 yrs old.

    The router could be defective but if you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
    First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
    If it works well there then the problem is with your network. Try restarting your router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
    If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
    If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

  • HT1212 my ipad is disabled and will not accept my passcode

    following an update  my ipad is disabled and will not accept my passcode

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Ipad frozen in voiceover mode. will not accept my passcode and has locked me out for one hour. help?

    while watching movie, it failed to download remainder. I had turned  it off to try to reset and then ended up freezing in Voiceover mode. It's  not acceping my passcode either and I'm wondering if it reset to factory passcode. Have it hooked to my laptop and it doesn't seem to want to open there either (though maybe because it's locked). I am backed up to iCloud but how do I get it to unlock???

    Try triple-click Home button (must be quick)

  • Cannot update apps, old email address was hacked - phone will not accept new email

    My old email address was hacked, my iphone will not let me change to a new email & until I do I cannot access itunes to update or purchase new apps.  Help.

    Settings > Facetime > AppleID > Sign Out... then sign in with the correct credentials.

  • HT204053 What do you do if your phone will not accept your card info?

    My iPhone will not llow me to change my card informaiton.

    See the not-charging topic of:
    iPod touch: Hardware troubleshooting
    Have you tried another cable?
    Another charging source? Does iTunes see the iPod when you connect to your computer?
    Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
    If you have a bad dock connector, Apple will only exchange your iPod for a refurbished one for $99, $149 or $199 depending upon the capacity. You can Google for third-party places that will replace the dock connector.

  • Help Me Please!!! updated to 5.0 software and now My phone will not accept any emails at all AND deleted my BBM contacts..

    it was backed up on my computer
    its not restoring the BBM contacts
    emails are not being recieved
    i have uninstalled, battery pulled, reinstalled and drove my provider insane
    .... i just want my bbm contacts back  

    On your BlackBerry device, go to:
    1. Options > Advanced > Host Routing Table > Menu > Register.
    2. Resend your service books from your carrier BIS site:
    From your handheld device:   http://www.blackberry.com/btsc/KB15402
    Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
    From your desktop PC:  http://www.blackberry.com/btsc/KB02830
    North American Carriers - scroll down to select your carrier
    WorldWide Carriers - Find your carrier on the list
    3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Trying to activate my 3GS and the phone will not recognise the sim and will not activate

    Help Please
    I have changed my call plan with my service provider from contract to PAYG and have just tried to upgrade my 3Gs to IOS 5.0.1. I have purchase a iPhone 4 and was using the 3Gs as  back up.
    I set the phone to factory restore as it was being sluggish and I felt a restore would be the best option. The restore went ahead but the phone will not accept that I have a valid sim in the phone and will not activate stating that the servers cannot activate the phone. 
    The sim is the new PAYG sim given to me by O2 and I had even arranged for the number to be transferred to the PAYG sim. I am at  a loss to understand what has happened as the sim will work fine in an old 8gb Iphone 2g and other mobiles. I have not kept the old contract sim so I am unable to insert that to see if that was the problem.
    How can I get my 3Gs acitated and working? Do I need to contact O2 or take the phone to an Apple store. Any advice would be appreciated.

    You need a valid micro-sim. to acivate.
    IOS: Resolving iPhone activation messages
    http://support.apple.com/kb/TS4242

  • HT4097 I did a reset on my iPad now it will not accept my pass ode and I'm locked out what can I do

    I did a restore on my iPad I was trying to take a screen shot but did something wrong I was following a manual app anyway it turned out I preformed a reset by pushing the off button and front control button together as a result it re set it self and now it won't accept my passcode and I'm locked out what can I do can't get to apple shop as on holiday in austria

    If you can't unlock the device because it will not accept the passcode, there is only one thing you can do.
    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    Instructions can be found here.
    http://support.apple.com/kb/ht1212
    You may have to use recovery mode if that didn't work.
    http://support.apple.com/kb/ht4097
    BUT .... Just for the heck of it, reboot the device before you resort to restoring and see if ithe passcode will work.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • My phone seems to be locked and will not accept a password to go any further

    can anyone help my phone seems to be locked and cannot get out of an iphone screen which asks to configure but will not accept the password i have renewed the password but can go no further

    Do you mean the lock screen password? If you don't remember it, you will need to restore the phone using the computer it normally syncs with. There is no magic way to get around a forgotten passcode.

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