Phone will not activate

OK, phone just got here and i followed all the correct steps in putting the SIM card in and it will not activate. I have retried 4 times now...not sure how to get it to work. called verizon but they said there was a high call volume and it would be a long wait...any advice?

I had the same issue and the customer service person worked some magic on his end and got it to activate.  I did the whole thing through the chat feature.  Give it a try!  (My person's name was Javier - I can definitely tell you that he knows what he's doing!)

Similar Messages

  • Uploaded iphone 4s to ios7, now my phone will not activate. What do i need to do to get it back?

    I just recently updated to iOS7, then this evening I TRIED to upload the next version. Now my phone will not activate with my Verizon account. The phone has no service in an area where I have 5 bars on my Wi-Fi. But yet my phone will not activate.

    what message does it display?waiting for activation?

  • HT201412 phone will not activate after restore

    My iphone 3gs will not activate after restore.

    That's almost always because the phone was hacked or jailbroken to unlock it from the original carrier.
    Where EXACTLY did you get the phone? Did you or a previous owner ever get it "unlocked" by someone other than the carrier it was originally locked to?

  • My new LG G2 phones will not activate!

    I just received my 2 new LG G2 phones today and they will not activate.  I need help now!

    Are they replacement devices? Or brand new service devices?
    You can remove the Sim cards and then put them back in the device, turn the device on and see if they activate.
    Personally I would stop by a Verizon wireless store and have them activate them. Would stop you from having a meltdown.
    Verizon Mobile Support
    Verizon Mobile Support (existing customers)
    Good Luck

  • HT4623 Updated and now phone will not activate

    After updating my iphone 3gs I am unable to activate it the wifi connect but the phone has no service I live in Tunisia and my carrier is orange before I lived in America and had AT&T so I am not familiar with this countries coverage I have never had a problem with updates before andyone got any suggestions?

    Your device has previously been hacked or jailbroken to unlock it for use on other carriers.
    Updating has likely bricked the device.

  • HT4623 after updating iphone 3gs to latest software phone will not activate

       m

    Since you didn't provide any details or what the error message is:
    I'll assume that your phone was hacked or jailbroken to unlock it from the original carrier and when you updated it locked back up to the original carrier.

  • HT201413 iphone 5 will not activate.  I updated to developer ios7 a while back and registered it but today my phone will not activate and I tried to update itunes but cannot get though to the itunes server.  Please help

    Cannot activate iphone 5

    Basic forum etiquette, search before posting questions.  This issue has been discussed dozens of times in the last 12hrs.

  • Hello my phone will not activate due to the activation server being down what can i do

    hello i just updated my iphone 3gs and i get this message saying that the activation server is down try again later and i put my sim card in and my sim card says searching  i dont know what to do can someone please help me

    has your device ever be jail broken or hacked

  • LG G2 service will not activate

    my new phone will not activate. My old carrier has released my phone number. Now I have no phone.

    motomom05 wrote:
    Getting started is a real pain. Good luck!! I finally got the issue resolved.
    Instead of a statement such as this, motomom05 may have appreciated a post describing what you did to actually resolve your problem instead of a wish of "Good luck".
    That is how we learn on this peer-to-peer help forum.
    If nothing else, it would have been an example for other to try.

  • HT4972 no service will not activat

    my phone will not activat, and shows no service or searching... help

    i did try an other sim no joy, someone said somthing about a 128 mb sim instead off the 64 that should be in it,didnt make much sence to me so i asked around and knowone eles did iver ever asked in orange and currys know joy any clues

  • Upgraded to LG G2, Will not Activate (Pending Order...)

    I upgraded my old phone (Blackberry Curve 9330) to a LG G2 and my husband's old phone (Casio G'zone Commando) to the Droid MAXX on 10/26/13.  I received both phones via FedEx yesterday (10/30/13).  I followed the set-by-step instructions included with my purchase confirmation packet - charged my new phone with the phone's enclosed charging cables, backed up my old phone, turned OFF the old phone, called the automated system at 877.807.4646 using my son's phone who's on his father's account, and was told everything was "confirmed" and "activated".  My SIM card was pre-installed by Verizon and an additional 4G SIM card was included in my "welcome packet".
    I turned my new phone ON, set up the language as ENGLISH (United States), hit "NEXT" and the phone displayed it's message of "Please wait while we activate your new phone.  Remember to turn off your old phone if you are moving your phone number from your old phone to this phone."  So, I wait.... and wait.... and wait... and wait.... 10 mins, 20 mins, 45 mins, an HOUR and it's still displaying the above message.  After an HOUR and a HALF, I get a message on the phone stating, "Sorry, we're having trouble activating your phone.  Make sure you have good signal (multiple bars) and try again.  If you are indoors, try moving closer to a window or going outside."  So 3-4 bars out of 5 isn't enough to activate the phone?!?.  I live out in a rural area, but within 2 miles of my cell tower; we have no high speed internet other than satellite or Verizon's sub-par "Mi-Fi" (which is what I have, sadly).  In the last 14 hours, I have burned through 1.5 GB of data trying unsuccessfully to activate a $550 phone!  I have powered the phone OFF, removed the SIM card and started all over again - 15 times now - and still, my phone will NOT ACTIVATE!
    Forget about Verizon's online tech support - when trying to use the online chat session, I receive a message of "no available specialists at this time"... I have no other phone to use (at the moment) because I have no landline, my husband is an OTR trucker and is clear across the country right now with his old phone, and my son's phone is with him at school.  I cannot activate the phone through my Verizon Wireless online account because my phone number is listed as "PENDING ORDER".... so, what is one supposed to do to activate their phone?  Drive an hour into town and burn through $30+ of fuel to have some snot-nosed kid do it for you?  Sit and struggle through their online account burning through their data waiting on the next "available specialist" to assist you?  I'm still 10 days out from my data to reset for the new cycle and I'm about to incur overages because of Verizon's terrible service.
    Verizon - with the amount of money you are making off of consumers (like me!) who pay $200-300 a MONTH for service and spend $500-600 for DEVICES, I EXPECT to receive AVAILABLE service and WORKING devices!  This is unacceptable and down-right robbery on your company's part!  But for those of us who live in rural areas and are VERY limited in our choices, we are expected to just accept and take it.  NO!  I will NOT just sit here and take it and I want what I PAID FOR!  Fix your system, your towers, and your customer service!  And please don't try and pacify me with your generic boilerplate responses of empathy - I want my phones working NOW!

    Good morning DAW430,
         Thank you for sharing your wireless concern with us. We want you to have the best wireless experience in the world with us. Clearly, this wasn't the case from you posting. Rest assured as we are here to make it right. May I ask were you able to get your device activated? If not then please advise so we can check into alternative options to ger your device activated. Also, may I ask have you check your data allowance to ensure that there isn't data overages on your account. 'I'm looking forward to your reply.
    Thank you...
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • HT4623 Please help, updated my phone and it will not activate at all. I did buy my phone from an Apple/store. I use my phone for work.

    After updatung my phone now it will not activate. please help

    Take it to the nearest Apple Store or Reserve an appointment to a Apple Specialist!

  • Why is my iphone 4 suddenly not working after being forced to "restore to iTunes" and automatic update to iOs7. Phone has been restored, reset and recovered. Will not activate to server. I need a new phone Apple!!

    I heard about all the problems with the new iOs 7 update but also heard Apple would force me to do it. I tried to update but didn't have enough space. Had to delete ALOT of my apps and still not enough space. Phone was working perfectly fine and message pops up that "I will not have any service until I restore to iTunes. I plug into laptop to restore and it forces me to update to iOs7. Takes 3 hours. It updates but phone doesn't restore. Have tried all the troubleshooting tips:reset to factory settings, recover etc. Got a new SIM card because it said I don't have one but I do. Apple support wouldn't help me because I was out of warranty, and said I would have to pay. Went to the Apple store and they couldn't fix it and said "it's a hardware issue" that will cost me $170.00+.  I FIRMLY BELIEVE THAT THE NEW iO7 FRIED MY PHONE'S HARDWARE. The phone is on the HELLO stage and keeps searching but will not activate to server- it's temporarily unavailable. Have tried multiple times.I have a 3 year contract with Rogers and the phone is less than 2 years old. Apple needs to take responsibility for crashing my phone. I NEED A FREE NEW PHONE!!!

    Restore it to factory settings, then set it up from your back up. Did this last year when I got my new iPod, and it worked. I have no idea why syncing OTA can sometimes glitch, but hopefully this will help.

  • My imessage will not activate. i have talked to apple twice, hard reset my phone twice, changed my DNS to 8.8.8.8, checked my time zone, NOTHING

    my imessage will not activate. i have talked to apple twice, hard reset my phone twice, changed my DNS to 8.8.8.8, checked my time zone, NOTHING

    Thanks for sharing that with us.  Frustrating, huh?

  • Trying to activate my 3GS and the phone will not recognise the sim and will not activate

    Help Please
    I have changed my call plan with my service provider from contract to PAYG and have just tried to upgrade my 3Gs to IOS 5.0.1. I have purchase a iPhone 4 and was using the 3Gs as  back up.
    I set the phone to factory restore as it was being sluggish and I felt a restore would be the best option. The restore went ahead but the phone will not accept that I have a valid sim in the phone and will not activate stating that the servers cannot activate the phone. 
    The sim is the new PAYG sim given to me by O2 and I had even arranged for the number to be transferred to the PAYG sim. I am at  a loss to understand what has happened as the sim will work fine in an old 8gb Iphone 2g and other mobiles. I have not kept the old contract sim so I am unable to insert that to see if that was the problem.
    How can I get my 3Gs acitated and working? Do I need to contact O2 or take the phone to an Apple store. Any advice would be appreciated.

    You need a valid micro-sim. to acivate.
    IOS: Resolving iPhone activation messages
    http://support.apple.com/kb/TS4242

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