Phone will not send or receive any text messages

My Samsung Illusion will not send or receive text messages but the calling feature still works. I've tried all of the troubleshooting techniques, including a hard factory reset, yet the messenger still won't work. Any suggestions??

    abbs35,
This is concerning! When did this stop working? Do you get any type of error message? Please share.
ErinW_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • I phone will not send or receive ANY text messages.

    My daughter has an iphone and it recently stopped sending or receiving text messages.  We have done several resets, spent hours on the phone with tech support, been sent a new phone, and can't seem to get this resolved.  I'm curious if anyone else has had a similar issue?

    are you talking about storage or data as in how much you can download from the Internet with your carrier each month?

  • I have an iPhone 4 and as of lates I can not send or receive any text messages.

    For the past week or so my iPhone 4 stopped sending and recieving text messages and imessages. My imessage only works when I am connected to wifi. I have data and unlimited texting on my cell plan. When I am not connected to wifi my phone tell my that my cellualr data is off but when I checked it in the settings, it said it is on. I dont know what to do. I have reset my network settings already. But nothing seems to resolve my problem.
    Also, my phone has iOS 7.0.6 if that helps.

    Hi VvanZomeren,
    To check your warranty status, find your serial number in Settings > General > About > Serial Number. Then enter it at http://selfsolve.apple.com.
    Did you try a different computer/outlet as well as different chargers?

  • My phone will not send or recieve any picture messages.

    I have done everything Apple has told me to, called three times and even had to restore my iphone. And it still doesn't work. What do i do now? THIS IS SO FRUSTRATING.

    If Settings>Messages>MMS Messaging is set to On, contact your carrier to make sure your messaging plan is provisioned properly for MMS.

  • My phone will not send or receive calls

    My phone will not send or receive calls; it goes straight to voicemail and when I try to send a call, it will not connect. I have reset, rebooted, and tried just about everything. Any other suggestions?

    What did your carrier say when you contacted them and reported the problem?

  • TS2755 Since updating my iphone to ios7 my phone will not send or receive imessages. Please help?

    Hi there,
    Can anyone help? Since updating my iphone to the latest ios7 my phone will not send or receive imessages and is now very slow.

    Go to Settings>Messages> turn iMessage off. The go to Settings>General>Reset>Reset all settings. Do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, go back into Settings>Messages and turn on iMessage. See if it activates.
    Apple has acknowldged an issue with iMessage and is working on an update. Look for that to be released sometime this week.

  • My iPhone 4 will not vibrate when receiving a text message.

    My iPhone 4 will not vibrate when receiving a text message, now i know it's not the vibrating motor because it will vibrate when i receive a call and/or many other things. It just seems to be with text messages, i have vibrate to "on" and still nothing. Any ideas?

    I'm having the same problem! i got my iphone exchanged the next day and i'm still having this problem. so annoying, **** you apple

  • My phone will not send or receive imessages.

    iphone 4s will not send or receive imessages.  Some messages were going to ipad but not phone.  I turned off ipad messaging.  turned off and on imessaging on iphone.  backed up phone to itunes and restored it.  It seems to accept my apple id.  Tried changing the date stuff from suggestion on another discussion. Did hard reboot a few times. Any Ideas?

    Go to Settings>Messages> turn iMessage off. The go to Settings>General>Reset>Reset all settings. Do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, go back into Settings>Messages and turn on iMessage. See if it activates.
    Apple has acknowldged an issue with iMessage and is working on an update. Look for that to be released sometime this week.

  • TS1630 My phone will not ring for calls or text messages. It also will not play music out loud.

    My phone will not ring for messages or texts. It also will not play music outloud. I know it's not the speakers because it does make noise when I type in my password and sometimes when I am in the settings for the ringtone. It will not make the message sounds in settings. With headphones it makes noise. I don't know what to do and I've tried all the settings. Has this happened to anyone else? The silence key on the side is off. I've tried restarting it, but it does not work. Sometimes it will make noise when I am typing, but only a few times. I haven't dropped it and I have an otterbox, so I don't know what would cause it to do this...?

    Everyone you are way over thinking this as did i at first. My wife had the same issue. there is i switch right above the volume button as demonstrated  on this link. its designed for lets say you into a class or meeting you can switch the phone to silent quck and easy.
    http://support.apple.com/kb/TS1205
    hope this helps.
    -Josh

  • TS4268 I updated my iphone 4s with both of the most recent ios updates.  After doing so I ahave been unable to send or receive any text messages(imessage) between other iphones.  everyone in my family has iphones are not experiencing the same problem.

    I have already reset the phone but still can't receive or send messages

    Your MacBook shoul NOT be too old to run Leopard. (10.5) Snow Leopard, maybe, but not Leopard.
    When you go to the Genius Bar, MAKE SURE the genius knows you are NOT up to date with your  OS. If they try to update your phone, you could find yourself unable to sync at all...
    That said, if you're nice to them, they might just give you a copy of Leopard so you can get current with iTunes and iOS. It's been known to happen.

  • IPhone 5s will not send or receive mms/group messaging

    Hello,
    I recently got a new iPhone 5s for my birthday. Before I had a iphone 4. My carrier is verizon
    I had never been able to send pictures to friends who have non iphone phones. I also was never able to receive a group message with people who have non iPhones and iPhones. When I try to send a group message including non iphone users, it sends all messages independently. I have tried everything from turning iMessage and mms on and off to taking out my SIM card. My friend who has an iphone started a group chat with users of iphone and non iphone, though I am still not able to receive the messages even with a new phone and a new SIM card. Is this a problem with verizon? Even so my friends who receive the group chat have verizon and still get the messages. Please I need to fix this because it's extremely aggravating that a simple group messaging function does not work and that no one so far can give me answer on how to fix this. Thanks.

    Contact Verizon. Group messages in iOS send as MMS messages, which is the same thing used to send picture messages. Your account is not provisioned properly (or you do not have a plan that includes MMS messaging).

  • My phone will not send or recieve group text

    I have reset phone and network I have turned phone on and off don't know what else it could be help

    Can you explain this further? Are you using iMessage?

  • Since update, will not send or receive picture messages unless using imesage

    Since the I0S6 update, my phone will not send or receive picture messages unless it's being sent through iMessage.
    I know of other people having the same problem, with different versions of the phone and different carriers.
    Anyone else?
    I have the iPhone 4 with Sprint.
    Friend has the iPhone 4s with Verizon.

    Check settings/message and make sure MMS is ON.  Also chcek that your carrier/your plan allows sending of pictures over MMS

  • My husband and I both have 4 iphones. I do not receive any text messages that he sends me. He gets mine though.   He sends texts to other iphone users and they get them.  I get text messages from other phones including iphones. Please help.

    My husband and I both have Iphone 4's. I do not receive any text messages that he sends me. He gets mine though.   He sends texts to other iphone users and they get them.  I get text messages from other phones including iphones. Please help.

    Both of yall need to go to settings, meassages, send and recieve, scroll down to start new conversation from, and make sure you have different email addresses with a check mark beside it. Right now sounds like they are the same email addresses.

  • My phone will on send and receive text and emails, I can't make or receive calls

    My phone will only send and receive text and emails, I can't make or receive calls. Please help

    Have you tried rebooting the phone?  Also maybe removing and reinstalling the sim card?  Make sure your not in airplane mode or check under settings -- general --cellular and see whats turned on or off.

Maybe you are looking for

  • Down payments reconciliation

    Hello, We have a development request that has been asked by several customers: The down payment account  is not automatically reconciliated when the real invoice is created on the system. It will be good if this account is automatically reconciliated

  • Crop page based on trim box not working

    Hi everyone, I have a 1-page file created in Illustrator. I exported this file to pdf and have applied trim marks. Back in Acrobat Pro, I go into the crop pages dialogue box and choose "trimbox". When I do this, 11.642 mm is automatically inserted in

  • My iPad has a large and noticeable dent down the middle. What should I do??!!

    So my iPad 2 that I just recently got has a very noticeable dent on the bottom of it going up(almost in half) in landscape mode. The dent won't let third party hard cases slide on it, and the screen is bleeding extra, and there is a white dot on the

  • Which solution should I adopt? Applet or Java Web Start?

    Hi, I am developing a web application which should print cards through a printer in the client side. I would like to use a web start aplication to execute JNI calls in client side, but I am considering a possible solution the use of an Applet aplicat

  • F-03 G/L ckearing

    Dear All, In G/L Clearing (F-03) , i want to active charge Off diff. button. How to do it. Whare exactly configuration to check. Actual i have clearing Docuements with diff. amount of  < 1 Rs. so i want to adjust diff. entry automatically while clear