Phone will not sync to new pc. dont want to sync and loose data on phone
I loaded software on my pc – pc was stolen – all info is on my phone but not new pc. New pc has a different name and now phone will not sync and keep current info, I don’t want to lose my data on phone. I have changed my password many times – if I use new password in Itunes store on pc it works but will not work on phone. Apple ID is different on phone. How do I fix all of this?
It seems that I have multiple ID’s and 2 email addresses. My email address changed and I did so on iTunes but when going on to store it asks for password and still shows old email address. ID on iphone is the old email address and I don’t remember the password. How do I fix this. I cannot login on iTunes on my phone.
Similar Messages
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My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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Hello bsae14,
I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT1212 my iphone will not sync and is asking me to put in a passcoad befor i unlock it what do i do
i need help to unlock my iphone 5 my lil brother put a code on my phone and it will not sync to itunes its aksing for the coad first
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
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* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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IPhone suddenly will not sync and locks up iTunes
For a little over 2 weeks now, my iPhone will not sync properly with iTunes. I'll plug in my iPhone and it will instantly lock up iTunes, with the spinning rainbow and all. After awhile, iTunes will start working again, but will be extremely sluggish. If I try to sync the iPhone, it just does a neverending sync, and won't actually work. The phone will show up in iPhoto, but won't show up on my desktop. I've tried reinstalling iTunes over the current version, I've tried different USB ports, different USB cables ... I just cannot figure this out!! Help!
The iPhone does not show up on your desktop regardless - even with manually manage music and video selected for your iPhone sync preferences. The iPhone does not support disk mode.
You are connecting direct to a USB port on your Mac, and not via a USB hub - with connecting to an available USB port on your keyboard or monitor considered a hub?
Does your Mac have USB 2.0 ports, or 1.1?
Long shot for this particular problem, but as a first step, try reseting the sync history on your Mac, which is done via iSync preferences with the iSync application.
After selecting Reset Sync History, restart your Mac and try again.
Have you tried resetting your iPhone? -
OS5, Calendar will not sync and back-up/restore question
Wife downloaded iTunes 10.5 for the MBP and OS5 for the iPad yesterday. Everything seems ok with the exception of, the Calendar will not sync to iCal. I now have 2 issues.
I attempted to sync it twice so I am assuming the data on the back-up is now what I could not get to iCal in the first place. The back-up now only shows the last one.
I do not use Time Machine nor Mobile Me but do have a cloned bootable hd from the day before. It has all of the iCal data on it, however OS5 now requires iTunes 10.5, so it does not recognize the iPad.
Can I go backwards to OS4 on the iPad somehow???
Darylgoing to "transfer purchases' does work - however the thermometer bar at the bottom reflecting apps, music, video, book, etc cpapcity fraks out, sliding left to right maybe 4 or 5 times during the process. Have you ever seen this?
After it is finished, the SYNC button is not longer darkened - so I thought it was safe to attampt an upgrade to OS05... which i am doing now... takes maybe 20 mins and then I normally get the error "the applications on this ipad cannot be verified" and the bottom thermometer bar zeros out all by my music. The content and apps are all fine on teh ipad. so strange. I made an appointment with customer service tomrrow AM - but i do not think i should have to pay for this - i have never even used support before!
I will update if it works - or re[eats the strange pattern again and does not update.
Thanks for your time and help! -
After researching found out iPod had metadata_ndex_never and will not sync...how do I fix this?
General troubleshooting for unrecognized ipods in Windows is mentioned here: http://support.apple.com/kb/TS1495
Start by checking Apple Mobile Device Service: http://support.apple.com/kb/TS1567
Removing and reinstalling iTunes is covered here: http://support.apple.com/kb/ht1923
As mentioned in this article, reinstalling iTunes will not delete your music and apps, but backing up is always a good idea.
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. See how to back up the contents of your iTunes library in How to back up your media in iTunes. -
i had to delete my music on my ipad so I could do the ios7 update. Now it will not restore my music when is sync it to my mac... any ideas???
Have you updated iTunes?
Try syncing manually.
You can also download past purchases directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519?viewlocale=en_US -
I purchased audio books from iTunes, but they will not sync and play on my iPad.
I purchased several new audio books from iTunes and they will not download to my iPad so I can listen to them How can this be?
Hello Rex225
The best way to resolve the issue is to remove the music from the iPhone and then download the purchase again using the steps in the following article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Just received new iPod Nano 3rd Generation 4GB today. Have new notebook computer for 3 months with latest version of iTunes. New iPod Nano is not recognized by iTunes and cannot do a darn thing with it. All I want is my music. What is the problem and how do I fix it?
Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
IPhone4 will not sync and does not show up in a device list.
My son's phone was originally listed under my Apple ID.
He has since created a new one and says he removed it.
He is now trying to go under mine again but Itunes does not recognize his phone is plugged in.
I tried checking his other id and it doesn't show any devices registered.
I read on here that it should show any device and when it was registered so you couldn't do the switch within 90 days.
I also checked mine and it doesn't show registered on there either.
I just want to sync it with my apple ID.
We have tried all the troubleshooting steps on here with the phone as well as uninstalling and reinstalling itunes on the Mac.... and NOTHING.
Any suggestions????
Thank you!Click the appropriate link below to troubleshoot your problem.
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows
Note: If you feel this is a warranty issue, Cerified Refurbished Products form Apple have the same one year warranty as a new device. -
IPod will not sync, and will not burn cds...
1.) When I connect my iPod to the comp the syncing process starts. The little wheel my my ipod's name starts spinning, then slows down, then freezes and itunes stops responding. I have to hit crtaltdel to manually shut down itunes. Then, I have to click on the little icon in the lower right hand corner that says "Safely Remove Hardware" to disconnect my ipod w/o messing it up. Fortunately, my ipod is okay, but I have not been able to update it since the beginning of May.
I have recently downloaded the latest 2 versions of itunes and the latest Gear program.
After I had problems, someone suggested downgrading to a lower version of iTnes. When I tried to downgrade to a lower version my comp would not let me do it. Also, I have recently installed to a new program, Alcohol 120%, and that burns dvds fine. I did install it after I had been having problems w/ itunes and my ipod.
2.)I can play all my music on my iTunes on my comp, but when I go to burn a cd, I get this message "Disc Burner or Software Not Found."
I have read other threads, and this is the info I can provide so far (please bear in my I am not that comp savvy).
- My operating system in an eMachines, Windows XP
Service Pack 2, standard 32-bit.
- I unistalled and reinstalled iTunes.
- I ran the cd/dvd diagnostics test on iTunes and this
is the result:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EMACHINES T6544
iTunes 7.2.0.34
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), IVIASPI (1.0.0.0), CDR4_XP (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce 6100
Connected Device Information:
DiskDrive, WDC WD2500BB-22RDA0, Bus Type ATA, Bus Address [0,0]
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
CDROM, HL-DT-ST DVD-RW GSA-H11N, Bus Type ATA, Bus Address [0,0]
CDROM, CD-ROM Drive, Bus Type SCSI, Bus Address [0,0]
CDROM, SCSIVAX DVD/CD-ROM SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
L: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
~~*~*~*~*~*~*~*~*~~
Any help, please?
Configuration: itunes 7.whatever (the newest one)
ipod, 80 gig
eMachines Windows XP Windows XP service Pack 2, standard 32 bitLowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), IVIASPI (1.0.0.0), CDR4_XP (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), GEARAspiWDM (2.0.6.1),
hmmmm. you've got rather a lot of burning software entries in there. (it looks like you've got some kind of Roxio product installed, as well as itunes and Alcohol 120%.)
by way of experiment, try the technique described in the following document (remember to take a backup of your device filter registry keys first).
iTunes for Windows: Troubleshooting CD issues caused by device filters
do you still get the itunes message with just the iTunes filters in place? -
Iphone will not sync and is not shown on finder
Recently, the iphone has stopped syncing. When I plug in the device, it is not seen by the Mac. The Iphone charges ok. The computer recognizes other Iphones. Do you know why the iphone has stopped communicating with the MAC?
The iPhone will never be available as a connected external drive via the Finder. The iPhone does not support disk mode.
If iTunes on your computer recognizes other iPhones, more than likely there is a problem with this particular iPhone.
http://www.apple.com/support/iphone/assistant/itunes/ -
My iPod 5th generation will NOT sync and I've tried everything.
My iPod has done this before in the past but it seemed to fix itself after awhile and I had all my music again, now - nothing. I've made sure the 'Sync Music' button was clicked, tried it unclicked, tried to manually sync, click every box on the side or my near 1500 song list, I've updated it, deleted and redownloaded itunes, took off every song from my iPod and put it back on, restored my iPod, reverted to last backup but nothing seems to work anymore. Photos, apps, and everything else syncs, just NO music. Also, during syncing, it randomly gives me the option to 'apply' and 'revert' changes without having made any "changes" at all. Is my computer just screwed up? Note that this happened before but all I did to correct that was to click and unclick the 'sync music' button but that doesn't work anymore. I REALLY need help.
Try syncing it with a different computer. If it works correctly on another computer then the issue is your computer. If you get the same results on the other computer get the iPod serviced.
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