Phone will not turn on after installing new updates?, phone will not turn on after installing new updates?

my iphone asked if i wanted to update it. i selected yes.. then about 10 mins later it shut off. thats been 3 hours ago and now it wont turn on. ive only had it for a week. what do i do??
ive tried charging it and i pluged it in to my computer.. i help down the power button. nothing seems to work.

1. Charge with the AC adapotor for at least 30 minutes.
2. Reset the phone: press both the home and power buttons for up t0 1 minutes, releasing when the Apple logo appears

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I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate. Now I have no phone and I am becoming frustrating.

I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate. Now I have no phone and I am becoming frustrating.
It downloaded all my contacts, photo's with no problem. I called the number they gave me from my old phone and then turned it off. I then put the sim card in and charged the phone. I followed all the setup steps and no I cannot send any text or make any phone calls. I get a message that they cannot authenticate my phone to dial #8899 but get the same message.

Hello Notahappycamper1962
Let's get that S5 up and running! I want you to love the S5! Is the old device powered off? What zip code are you in?
I look forward to hearing from you and getting this addressed.
JoeL_VZW
Follow us on Twitter @VZWSupport

HT201472 My device is not "online" but I have Find My iphone installed, once the phone is turned on will it give a location? Thanks

My device is not "online" but I have Find My iphone installed, once the phone is turned on will it give a location? Thanks

Hi kerilynnroche,
If you have questions about the Find My iPhone function, you may find the following article helpful:
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
Note: If Find My iPhone can’t locate this device, the last known location is displayed for up to 24 hours, after which the map is cleared. You can select the Notify Me When Found checkbox to receive an email when the device comes back online with a location.
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My new iPhone 5s will not turn on after inserting the SIM card. Help?

I bought my new iPhone 5s from US Cellular and attached it said to insert the SIM card before activation. So I shut the phone off, insert he the SIM, and now it wont turn on. Any help? I have to activate it today and don't want anything to delay it.

Hi connorfromgrinnell,
Welcome to the Apple Support Communities!
I know it has to be frustrating wanting to use your iPhone but cannot turn it on. In this situation I would recommend the steps listed in the attached article.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe

Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell computer w/ windows 7 with minimal programs installed

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This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

I need to setup 7800 Series IP Phones in the CUCM 8.6.2 which by default are not support but will work after install the software. Anyone have document from Cisco as I remember I seen once before.

I need to setup 7800 Series IP Phones in the CUCM 8.6.2 which by default are not support but will work after install the software. Anyone have document from Cisco as I remember I seen once before.

Hi Ali,
I'll just add this reference to the good tips from my friend Manish (+5)
Support for the 7800 series in CUCM 8.6.2 was first added with this
Device Pack;
Cisco Unified Communications Manager
Device Package 8.6(2)(24104-1)Release Notes
Cisco Unified Communications Manager Device Package Release 8.6(2)
adds support for the Cisco IP Phones
7821, 7841, and 7861 running SIP firmware release 10.1(1).
The steps are in this doc
http://www.cisco.com/web/software/282074299/107528/cmterm-devicepack-8.6.2.24104-1_Readme.pdf
You might as well install the latest 8.6.2 Device pack
cmterm-devicepack8.6.2.24112-1.cop.sgn
Cheers!
Rob
"Seek it out and ye shall find "
- OneRepublic

Hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the

hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help

What I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work

TS1702 I had deleted my Apps Icon from the phone as I was trying to update the new version iOS4.3. However, after deleteing the Icon, I am not able to install the Apps Messenger again because I am not able to use the IOS.4.3 diagnostic password sent via e

I had deleted my Apps Icon from the phone as I was trying to update the new version iOS4.3.
However, after deleteing the Icon, I am not able to install the Apps Messenger again because I am not able to use the IOS.4.3 diagnostic password sent via email.
Installation was rejected because I need the iOS.4.3
Thanks for your help
Michael

That situation went from inconvenient to complicated quickly. Wait for any pending orders to drop off, wait for things to clear up, wait till your upgrade comes up and then upgrade when your contract is fulfilled. I would have suggested a replacement phone, I know, with only a month left why couldn't you just upgrade early, but these situations where people try to upgrade early always end horribly and once a phone order starts, it almost cannot finish until something winds up shipped received and returned. Sorry this happened the way it did. Definitely not efficient.

I have installed Adobe Photoshop CS (original 2003 2004 version) on my new Windows PC. I have been unable to activate it and the note says it will expire after 29 days. What can I do to activate it?

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After installing CS4 Master Suite on new Windows 7 X64 laptop, Premier Pro new projects window will not accept input.

I'm migrating my CS4 Master Suite to a new computer. The new system is a Dell M3800 running Windows 7 x64. Install goes fine except for a failure on Flash install. Once install is complete Premier Pro won't accept any input on the New Projects window. You can click on the file name field and change it but that's about it. No buttons will function. If you change the name and leave the field you can not change it again. No further input is accepted and the actual change you made isn't applied. You can exit out of the window with the X. You can also go to an existing project no problem. All other applications seem to be working fine.
Tried uninstall and cleanup and reinstall. Problem does not change. Made sure anti-virus and firewall were disabled before install. No other applications are running during install.
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reset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

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Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

I did not deactivate a photoshop cs6 before there was a new hard drive installed with a Win7 Pro fresh install too. How can I activate photoshop on the new hardware if I can't deactivate it on the old hardware that is no longer available? Any help will be

I did not deactivate a photoshop cs6 before there was a new "C" hard drive installed on my computer and a Win7 Pro fresh install too. How can I activate photoshop on the new hardware if I can't deactivate it on the old hardware that is no longer available? Any help will be appreciated.

If it's the same machine (same CPU) there should not be any need to activate. The actiovation is tied to your CPU.
If you run into problems, then:
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

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Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please

Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
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 Cheers, Tom

After installing recent java update, computer will not sleep.

After installing the recent java, daylight savings, and the security update. my computer will not sleep. Does anyone else have this problem? I do have an adaptec usb2 card installed but nothing is plugged into it. Also i don't have any Ipods or external things plugged in. I have had the same setup for the past year with no problems, now it will not sleep. I have also tried repairing the permissions. Please help

A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
WAKE UP
In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
FILE CORRUPTION
Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
ENERGY SAVER
If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
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-/Users/username/Library/Preferences/com.apple.systemuiserver.plist--
(username is your name or System Administrators name)
-/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
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Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
Yours would be the 10.4.8 Combo update. Others reading, download the combo update that applies to you!
Cheers!
DALE

Some files in "DOCUMENTS" icon in dock won't open. Get msg saying You need a newer version of Pages to open this document." Have Pages 4.1 installed. Same files will open ok from Finder, Pages App. Recently sync'd with ipad2 (Pages) after iOS5 installed.

Some files in "DOCUMENTS" icon in dock won't open. Get msg saying "You need a newer version of Pages to open this document." Already have Pages 4.1 installed. Same files will open ok from Finder/Pages App./selected file. Prob not noted until recently after sync'd with ipad2 (Pages) when I installed iOS5. Anyone-- please?!

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Rate/review Pages 5.2 in the App Store.
Peter

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

Phone will not turn on after installing new updates?, phone will not turn on after installing new updates?

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