Phone will not update/sync

Today when fixing to sync the updating for itunes came up so I hit update. It was unsuccessful and then message came on saying my service not good and it no longer recognizes that I have iphone and I cannot sync & save. I get new 3Gs Friday so I am thinking that this will cause me to have problems plus I want to save first....Please help. I do not think the new itunes version is working for people...

I pluged my iphone into my new computer to get the new update and this pop up came up.
It said:
itunes could not back up the iphone lauren friedl's iphone because the iphone disconnected.
that was the itunes error i got

Similar Messages

  • HT4623 phone will not update error code1015

    I am currently having problems with my I phone
    it will not update and has frozen on the itunes logo
    Thanks in advance for any help

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • Phone will not update apps

    I am having an issue with trying to update my apps on my phone.  When I try to update it, I put in my password then it notes that it is updating then it kicks me out and it will not accept my password.  I have reset my phone, change my password,and hooked my phone up to the computer to do any back-ups.  My phone has backup on to my computer so I know its not a space issue.  If anyone has any idea on how I can get my apps to update normlly it would be appreciate.
    Thank you!!

    Hello kthomps4,
    I have a few recommendations for you on this issue. First I recommend that you restart the iPhone
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    From iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430.
    If that does not quite fit the bill then I recommend Deleting the apps and downloading them again. If you would rather not do that, you can attempt the restore again if you choose. iTunes: Restoring iOS software http://support.apple.com/kb/ht1414.
    Take care,
    Sterling

  • Wifes's I-phone will not complete sync.  Stuck on last step

    My wifes Iphone 4s will not finish a sync.  It gets stuck on the final step for 45 minutes or more.
    She ends up just uplugging the phone.

    I have this promlem too!
    Im using iPhone 5 with iOS 6 and ITunes (64bit) 10.7 on Windows 7 Ultimate.
    I Have tried reinstaling iTunes and used diffrent USB-hubs and restarting my phone and computer.
    I have also tried to de-select the option to sync apps and all media to my iphone - syncing - and then graduatly adding things to my iphone. This works with everything except my music. iTunes just could not sync my music. I have tried diffrent songs any playlists but nothing works. The sync complets without any songs being copied to the phone.
    What more can I do?

  • My iPod classic will not update sync with I tunes

    When I connect my I pod classic to my computer and connect to I tunes, I tunes will not sync.

    Did you try everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Have you tried another computer to help determine if it is an iPod or computer problem.

  • Itunes will not update/sync ipod shuffle (1st or 2nd gen).

    Hello -- I've seen a few postings with similar issues, but no answers that work yet, so I'm hoping someone may be able to help.
    Recently, I can not get itunes to sync or update either my 1st or 2nd gen shuffle. itunes sees it and diagnostics says everything is fine (although the diag program takes 5-7 mins to run). Non-shuffle ipods work fine on the same USB port. Also, the shuffles work fine on other computers.
    I have deinstalled/reinstalled itunes, as well as the USB driver. I downloaded the reset utility for both shuffles and run. No difference after any of these efforts.
    The problem is the same for autofill or drag/drop. itunes says not to disconnect the ipod as it's sync'ing and the little sync symbol appears next to the shuffle, but itunes just locks up ~5 mins. It returns w/o an error message, but nothing has been copied. It's the same whether I try to copy 1 or 100 songs.
    Any help will be appreciated. I'll cross post in 1st gen discussion as well.
    Thank you,

    None of the suggested fixes in the knowledge base article you referenced resolved this issue for me. Further, I cannot use the iPod Reset Utility to restore the iPod as it is not 64-bit OS compatible.
    I have been unable to sync my iPod Shuffle 2nd Gen with iTunes since the release of 8.1.1.10. The new release 8.2.0.23 has not resolved the issue. Hopefully Apple will take notice of all the problems here on the forums and release either an iTunes or firmware patch to resolve these problems.
    Message was edited by: Amp300

  • Back Assistant will not update = Sync Failed

    Droid Charge - Problem # 1 Sync Service Failed - Failed to read data from Android Contract Provider   Problem # 2 - AOL will no longer update my e-mails messages.  How do I repair these problems?

        Let's get your phone working right AlanBrown! Are both of these messages appearing when you try to access your AOL email on the device? Have you tried to remove & readd your AOL email http://bit.ly/XnK2Ai to your device? Are you able to access the internet on your device alright?
    I'm here to help if you need more assistance.
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • HT4623 my phone will not update and it will not turn on! help me!

    i am receiving an error message when I tried to update my phone.

    first if you are on a windows computer, turn off any security software, including windows firewall in your computers control panel then if that doesnt work
    try another usb port on teh computer (if on a desktop plug it into the back of the tower)
    try connecting the internet directly to the computer if using wifi
    last but not least if none of that works delete itunes and all the other programs that come with the install
    http://support.apple.com/kb/HT1923  has a list of programs to uninstall, it also has a link to the steps f you are on windows XP if youre on a mac thats snow leopard or lion through itunes into the trash and empty trash andit will delete

  • HT4623 My phone works well on calls and text, but when I'm not on wifi, my phone will not update with 3G data. My phone is receiving the signal.

    My phone works well with every function except when I want to use my data service. I show that I am getting a strong signal, but nothing will update when I am off wifi.

    Is Cellular Data enabled in Settings > General > Cellular?
    Do you have a data plan with your carrier?
    Have you contacted the carrier to rule out issues with their network or provisioning of the account?
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • HT201210 my i phone will not update because the firmware file is not compatible what does that mean?

    I am trying to run an update on my iphone and I received an error saying the firmware file is not compatible. What does that mean?

    Navigate to this folder and delete any and all .ipsw files you find. You will have to turn on "show all hidden files & folders" to see them:
    OSX:
    ~/Library/iTunes/iPhone Software Updates
    XP:
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    Vista & 7:
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    Turn off or disable ALL security software & any firewalls. Make sure you're using a high powered USB port directly on your computer...no hubs, if a desktop use a port on the back of your computer. Disconnect ALL other USB devices.
    Try again.

  • Error during updating - phone will not update to newer O.S.

        WHile trying to update to newer OS get two messages - First that I have purchased items that are not transfered to ITunes library -  I just chick continue....
    Then backup starts but always freezes at two (2) bars then I get the failure message.     SOME BACKGROUND -  This is not the "original" computer that
    I originally installed with my IPhone - that hard drive became infected with a virus and had to be reformatted - Things have not been the same since.  Not all my
    contacts from the IPhone end up in my mail contact box in outlet express.... some are missing - most are there....   ????

    I'm having the same problem, I tried to update to whatever the last version was as I hadn't got that 33mb update yet, during the process my phone froze. I tried to unfreeze my phone by giving it a hard reboot (holding the home and power button) but now my phone is stuck in recovery mode.
    I tried various programs that provide a "recovery mode fix" none worked.
    Manually downloaded the latest ipsw as I failed five times from 5AM to try and get iTunes to download the latest version and restore my phone.
    When I try to restore to iOS 8 I get "this iPhone could not be restored (error 2003)" and it has been like this for 12 hours. 12 hours I've been without a phone and all I wanted to do was update my software? What a joke. I have no idea how I'm going to fix this as literally everything I have tried has failed.

  • Phone will not update

    iphone 4 with ios 4.3.1.
    in the heading General no system update, the phone stops responding by putting it on the computer. How can I update the phone to ios 7

    Over the air or WiFi updates are only available to phones already at iOS 5 and above.  You will need to perform your update using a computer and iTunes.

  • My phone will not stop syncing. It will not stop copying items.

    I can leave it for hours and hours but the sync will never stop, getting stuck on Step 8 "copying items". What do I do? I updated my software to iOS6 as I thought that might help but it is still doing it.
    It is a iphone 4.
    I am afraid that if I restore it I will lose everything.
    Any help?
    Thanks so much!

    I have the same issue with my 4S! I hope someone can help us!!

  • TS3212 Ipod will not update/sync with new songs I have purchased after downloading win 8.1.  Help?

    I have a 160GB ipod, i think it is a classic.  After uploading WIN  8.1 on my computer I can no longer sync my ipod to my itunes account.  From the looks of things online I am not the only person with this problem. 
    Any fixes?  I have about 40 songs waiting for me.
    Second question.... is there a way to download the music from an ipad to an ipod?  I ordered a cable with double IPOD ends...will that do it for a sync?
    Nancy Rolljns

    I have the same problem and it looks like MANY people have this problem. My iPod Classic 160GB will sync with various computers runing Windows 7 or less, but not my Windows 8.1 notebook. It freezes both the iPod and iTunes when trying to copy anything to the iPod. I can erase songs on the iPod, but not copy to it. On another Windows 7 computer it all works perfectly. I have even restore and re-formatted the iPod in question multiple times. Windows 8.1 thinks there is a problem whenever I connect it and wants to scan for errors. It never finds any. No such problems on oother computers. The Apple drivers seem to have a problem on Windows 8.1. Even another iPod copy program has problems with this iPod on the Windows 8.1 computer, but not on any others. I have tried all the different USB ports, external USB hubs, etc. Windows 8.1 does not like the iPod Classic 160GB model.

  • My phone will not update to 3.1 says server time out or network settings

    Can anyone tell me what I need to do to be able to update to 3.1. I have done it several times as I am supposed to, but it keeps telling me there is an error or timeout that I need to check my network settings or try again later. I have tried it on several occasions and keep getting the same thing

    I am experiencing the same issue. Several retries. Works fine on my 3G, but not on my wife's original iPhone. Hope to see an answer here soon.
    Firewall settings are fine and have been unchanged. Two different iPhones with different results, so I doubt it's a firewall issue.

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