Phone will turn on after ios update, itunes symbol and charger symbol keep showing up on screen

iphone 4 won't turn on after an update, itunes symbol and charging symbol keep showing up but nothing happens when you press any buttons

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPho fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • Phone will not ring after ios update

    Since I recently updated my iPhone 5s to ios 8.0.2 i am having a problem where it will not ring when I get incoming calls. what can be done to fix this issue?

    Hi hobbs1977, 
    Welcome to the Apple Support Communities!
    I know it must be frustrating when you iPhone will not ring when you have an incoming call. The first thing I would suggest as far as troubleshooting would be to check the ring/vibrate switch on the side of your iPhone, just above the volume buttons, to make sure the ringer isn’t silenced. If the ringer is not silenced, continue to read over the information in the attached article to troubleshoot your iPhone sound. 
    iOS: Understanding sounds, ringtones, and alerts
    Have a great day, 
    Joe

  • I can not get the phone to turn on after software update iphone 4s. it is showing the itunes and a cable, what should i do?

    I cannot getr my phone to turn on after a software update. it is only showing the itunes icon and a cable. What should I do /

    Hi patche,
    I would recommend you to connect the iPhone to iTunes and follow the steps provided,
    Once you connect the iPhone to iTunes you will be able to Set-up your iPhone on the iTunes itself with the available options.
    HOPE THIS RESOLVES THE ISSUE.
    Regards,
    Abhishek D.K

  • My iphone 4 got stuck while software update and now it keeps show the apple screen and then shut off

    Hey everyone!
    My iphone 4 got stuck while I was doing the software update to iOS 6.3.1 without using the computer (directly from the iphone settings) and now it keeps show me the apple screen and then shut off. I really don't know that to do and I would like some help, please!
    thank you very much.

    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Iphone5s wont turn on after IOS update

    This morning my phone was ready for the new IOS update. Everything was going fine and it updated as it did before but now it just wont turn on. I tried pressing and holding the power button, the home button, and both at the same time with no luck. Its an older phone and was working fine before. i have no insurance and dont know what to do.

    If it's a 5s it's still under warranty, even if you don't have insurance.

  • HT4623 phone wont turn on after software update

    iphone wont turn on after software update

    Same issue so I connected to itunes. Itunes said phone is in recovery mode. I completed recovery process. Itunes then said phone could not be recovered and my screen is stuck on connect to itunes?!?!?!

  • Ipad mini will not restore after ios update 7.1.2

    Hi Community,
         I recieved a message last night about the update 7.1.2 for my ipad mini. I left my ipad on overnight while plugged in while it was updating. i woke up this morning seeing my ipad must be connected to itunes. I connect my ipad to itunes and it must be restored. Every time i try to restore and update the ipad from itunes i get the error code 3004. I have tried hard resetting the ipad, re-downloading the latest version of itunes, and disconnecting and reconnected the usb plug. 

    Hello, Ronald. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that I would recommend going through when experiencing error 3004. 
    Resolve network errors
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or say the "device isn't eligible for the requested build.". These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
    Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
    Resolve iOS update and restore errors
    http://support.apple.com/kb/ts3694
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    http://support.apple.com/kb/ts4451
    Cheers,
    Jason H. 

  • HT201274 my phone will not active  after i erase all content and settings

    my iphone will not activate after  i have erase all content and settings

    Activation issues are typically the result of a device that has been hacked or jailbroken.  If that is the case, no support can be provided here.    

  • Mac App Store cannot update itunes, OS and remote desktop; keep saying it is updated and yet ask it ask you to update as in fact it is not updated

    I search my problem on web and got no solution.
    1) mac app store shows some updates needed. e.g. itunes, remote desktop.
    2) I clicked "update", and it changes to "installed" within seconds and then shows I have installed the update.
    3) But the problem is that the software is NOT updated and the "installed icon" changes back to "update" immediately.
    4) the picture below shows what happened.
    5) As you can see, the remote desktop is updated twice on Mar 3 and is version 3.8.2 v1.1 but the mac app store prompt me to update it.
    6) I cannot update the new version of MAC OS too.
    Solution:
    1) Restart app or OS. >> Failed.
    2) Rebuild spotlight >> Failed.
    3) Genius bar >> No hope as the Genius bar is fully booked all the time (rumors that people are selling the timeslots, guess where am I?).
    Can any one help me on that.
    Thanks a lot.

    I tried the debug mode in mac app store too >> Fail.
    The first time I feel disapointing from apple software.

  • My iPhone 5 is charging but wont turn on even with the hard reset and restore. Keeps showing low battery. HELP PLEASE

    My iPhone 5 shows it's charging but wont turn on even with the hard reset and restore. Just keeps showing low battery. HELP PLEASE
    I usually sleep with my phone on charge through the night and I haven't had any problem since, I left my iphone 5 charging last night and in the morning it stated 100% charged so I decided to turn the power off normally (Hold the hold button till it says slide to turn power off) I turned it off and suddenly my iphone went straight to low battery. Although I have been having weird battery percentage changes for example it would stay on 1 % for an hour or so or drain really quickly.
    I have restored it as i thought was the thing to do all it's doing it restoring and still stating low battery and I have charged it for hours +. I can't hard reset it nor restore it NEED HELP PLEASE.
    Most Apprieciated.

    Hello, skittles_5ive. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in troubleshooting your issue.  If all troubleshooting steps have been processed please see step 6. 
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Regards,
    Jason H.

  • ?iphone 4  wont turn on after ios update

    Hi folks, I updated my iphone 4 with the ios5 or 6 update, and when it powercycled it would not turn back on.
    when I try to turn it on, i get the standard apple icon, then a usb symbol will appear with an arrow above it, and the i tunes symbol above that.
    Its obviously telling me to connect to itunes, but when i do, the device registers, but only prompts me to reset the phone. After doing that, same prob...HELP

    If connecting in recovery mode, as explained in this article did not help to restore the phone again, you'll have to get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place or by contacting Apple Support.
    If you can't update or restore your iOS device
    iPhone - Contact Support - Apple Support

  • My phone wont turn on after software update?

    i jus recently updated my nokia 5530 xm to the new software update and after updatin my phone just wont turn on. when i try to turn it on it just vibrates and then turns off again???

    check this link :
    /t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/m-p/398147/highlight/true#M112
    -you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
    -if my answer was the solution , so click accept as solution button
    Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

  • TS1814 Getting phone to turn on after update

    i'm trying to get my phone to turn on after i updated it. I've connected my phone to itunes like it said to do and it says I am not connected to the internet, which i am. What am i suppose to do so i can get my phone to turn on.

    Hi isabel1015,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Cheers,
    - Judy

  • My iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?

    my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?

    Hello ole-gunnar,
    Thanks for using Apple Support Communities.
    If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
    If you see a black screen
    You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on. 
    You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
    Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
    Restart your device.
    If it still doesn't respond, or if it doesn't turn back on, reset your device.
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Get more help
    If you still need help after trying the steps above, contact Apple Support. 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Cheers,
    Alex H.

  • After updating my Iphone 4s to os 7.1.1 ota, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset! My phone has the itunes logo and charger symbol on it .

    After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

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