Phone won't charge after running dead

My blackberry torch seems to be a bit faulty in some way at the min , I've recently purchased several batteries for the phone, all of which working perfectly when I leave the shop, when home I charge them up to full and use it as normal no problems. I continue to use the phone until it completely  runs out of charge but when it comes to charging it again it shows a battery with a Red Cross through it and after reading other comments of just leaving it to charge I did that but nothing happened so went back to the shop they tested the battery only to find it completely unuseable and me having to  buy a new one. Now this has happened to me a few times and I don't want to purchase any more until the problem is solved so is there anybody that couldn't help me solve my problem please ? 

The likely problem is that "on device" battery is deeply drained.
Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
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